{"id":587797,"url":"https://alion.io/job/procon-consulting-technical-trainer-federal-sector","title":"Technical Trainer - Federal Sector","company":{"id":8950,"name":"Procon Consulting","domain":"proconconsulting.com","url":"https://alion.io/company/procon-consulting","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Education","role_family":"Education","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Phoenix, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":43000,"max_usd":108000,"period":"year","method":"role_country_seniority_unknown","sample_n":3356},"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-09-09T00:00:00Z","employer_posted_date":"2026-09-09","last_verified_at":"2026-11-05T08:36:30Z","board_verified":true,"closed_at":null,"days_open":57,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":57},"description":"Procon Consulting is a top-ranked construction management and technology consulting firm with more than 25 years of experience delivering high-impact projects across the U.S. and worldwide. An ENR Top 100 CM/PM firm, we specialize in program management, project controls, commissioning, and technology and offer an excellent platform to grow your career while shaping the future of the built environment.\nProcon is seeking an experienced Technical Trainer to design, develop, and deliver end-user training for enterprise Kahua implementations supporting federal construction and facilities programs. This remote role will be responsible for translating configured technology and business processes into practical, easy-to-understand training that enables users to confidently adopt the platform.\nThe Technical Trainer will work closely with implementation leads, application subject-matter experts, and client stakeholders to develop training materials, facilitate virtual and instructor-led sessions, support users through system deployments, and measure training effectiveness.\nThis position does not offer employment visa sponsorship. Candidates must be authorized to work in the United States without current or future sponsorship.\nRequirements\nQualifications and Skills\nBachelor’s degree in a related field or an equivalent combination of education and directly relevant experience.\n5+ years of experience delivering adult or software end-user training, or 3+ years of software training experience with a professional training credential such as CPTD, APTD, CPTM, or equivalent.\nDemonstrated experience training users on enterprise SaaS, ERP, or project management platforms such as Kahua, e-Builder, Procore, Oracle Unifier, Salesforce, SAP, Workday, ServiceNow, Microsoft Dynamics, or similar systems.\nStrong instructional design skills with experience developing role-based curricula, user guides, job aids, quick-reference materials, and eLearning content.\nAbility to translate technical system functionality and business processes into clear, user-friendly instructions for technical and non-technical audiences.\nStrong facilitation and presentation skills with the ability to effectively lead both virtual and instructor-led training sessions.\nExcellent written, verbal, organizational, and interpersonal communication skills.\nProficiency with Microsoft 365 and virtual training/collaboration tools.\nAbility to obtain and maintain a favorable federal suitability determination.\nPreferred: Hands-on Kahua experience, including Kahua certifications or coursework.\nPreferred: Experience supporting federal construction or facilities programs and familiarity with RFIs, submittals, daily reports, change management, cost controls, document management, and project closeout.\nPreferred: Experience with eLearning/LMS platforms such as Articulate, Camtasia, or TalentLMS.\nPreferred: PMP, CAPM, Prosci, or related certification and familiarity with Section 508 accessibility requirements.\nResponsibilities and Duties\nDesign and develop role-based training curricula for Kahua applications, including Document Management, Cost Management, Project Management, Field applications, and client-specific configurations.\nCreate and maintain training materials such as instructor guides, participant guides, quick-reference guides, job aids, eLearning modules, and other user-support resources.\nCustomize training content to reflect client-specific workflows, terminology, configurations, and business processes.\nDeliver engaging virtual and instructor-led training to audiences ranging from field personnel and project teams to program leadership and executives.\nPrepare training environments, sample projects, records, tasks, and scenarios that reflect realistic user workflows.\nFacilitate train-the-trainer and super-user programs to help client organizations establish sustainable internal training capabilities.\nProvide post-go-live user support through office hours, refresher training, targeted coaching, and other adoption activities.\nTrack attendance, evaluations, training completion, LMS records, user readiness, and adoption metrics.\nEvaluate training effectiveness, identify knowledge gaps and recurring user issues, and continuously improve training materials and delivery methods.\nParticipate in discovery, configuration, and deployment planning sessions to identify training requirements and impacts early in the implementation lifecycle.\nCollaborate with implementation, application, data migration, change management, and help desk teams to ensure training activities align with deployment and go-live schedules.\nMaintain an organized, version-controlled training library in accordance with program quality and documentation requirements.\nBenefits\nSalary commensurate with experience.\nInterested and qualified candidates please submit a cover letter and a resume.\nProcon offers competitive salaries and a comprehensive benefits package, including full medical/dental insurance and 401(K) plan. Procon is an equal opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, veteran status, sexual orientation, or any other protected factor.","description_format":"text","description_chars":5229,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Dental insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Engineering Services","Construction"],"lifecycle":[{"event":"open","at":"2026-09-10T07:55:01Z"}],"visa":[],"liveness":{"score":42,"band":"fade","label":"Fading","p_open":1,"p_active":0.761,"p_room":0.55,"age_days":57,"expected_fill_days":52,"reasons":["conf:2","win:tail"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/procon-consulting-technical-trainer-federal-sector","json_url":"https://alion.io/job/procon-consulting-technical-trainer-federal-sector.json","meta":{"generated_at":"2026-11-05T13:48:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17815,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8950},"rest":"https://alion.io/mcp/rest/get_company?id=8950"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fprocon-consulting-technical-trainer-federal-sector"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fprocon-consulting-technical-trainer-federal-sector"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fprocon-consulting-technical-trainer-federal-sector"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/procon-consulting-technical-trainer-federal-sector\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fprocon-consulting-technical-trainer-federal-sector"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":587797}},{"tool":"search_jobs","arguments":{"company":"proconconsulting.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":587797},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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