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You’ll balance production support with feature engineering, backed by a supportive team, and we’re embracing agentic development with AI coding agents to ship efficiently without compromising quality.\nKey responsibilities\nResolve production issues: Triage, diagnose, and resolve issues across distributed microservices, tracing a request from the user-facing API down to the services that talk to external systems.\nSupport incident response: Investigate root causes, apply fixes, add regression tests, and document findings so issues don’t recur\nDeliver enhancements: Build improvements to existing services, including new versions of certification programs, scorecard and scoring changes, payment adjustments, and integration updates\nWork within the architecture: Follow established patterns and shared internal libraries in a layered service architecture, from the API gateway through the business logic services down to the adapters that integrate with external systems\nMaintain integrations: Maintain and extend integrations with external platforms for performance data, CRM, enterprise resource planning (ERP), payment processing, email, and cloud file storage\nManage data changes: Write and update database migration scripts and investigate data-related production issues carefully against live data\nPartner with QA and product: Answer testers’ questions, clarify expected behavior, help reproduce issues, and support verification so fixes and features can be signed off smoothly. Ask product clarifying questions early and confirm intent and edge cases\nImprove observability and documentation: Contribute structured logging, masking of sensitive data, and clearer production visibility, and take part in code review while keeping documentation current as the platform grows\nRequired qualifications\nProven ability to take ownership of a problem from start to finish, from initial bug report or change request through to a tested, deployed solution\nProduction experience building and maintaining backend services with Node.js and TypeScript\nStrong experience with NestJS (or a comparable structured backend framework), including modules, controllers, services, dependency injection, and middleware\nSolid REST/HTTP fundamentals, including service-to-service communication, API contracts, versioning, and error handling\nComfortable with relational databases, writing and reviewing PostgreSQL queries, and safe migration practices\nExperience debugging distributed systems where a single feature spans several services, reading logs and metrics to find root causes rather than symptoms\nSound judgment about risk, including the difference between a safe local fix and a change that calls for a rollout plan, particularly for payments, authentication, and live data\nExperience integrating third-party systems (payment providers, CRMs, ERPs, identity providers) behind a clean internal interface\nUnderstanding of authentication patterns: OAuth 2.0, JWT verification, single sign-on (SSO), and service-to-service (machine-to-machine) authentication\nComfortable with agentic development, using AI coding agents and tooling to investigate, build, and ship work efficiently while keeping a careful eye on quality\nAbility to write tests that confirm fixes and prevent regressions\nExcellent written and verbal communication, including clear status updates, incident notes, pull request descriptions, and documentation others can act on\nNice to have\nExperience supporting a platform through the transition from active build to maintenance-and-enhancement mode\nFamiliarity with adapter patterns that isolate external systems from core business logic\nExperience with webhook-driven integrations, including verifying signatures, scoped service-to-service authorization, and safely handling repeated inbound events\nFamiliarity with containers and orchestration (Docker and Kubernetes) and services deployed on a major cloud provider such as AWS\nExperience with observability practices such as structured logging and masking of sensitive data\n All our positions are Remote and are available as Full Time Employment or B2B Contracts","description_format":"text","description_chars":4487,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United 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