{"id":678377,"url":"https://alion.io/job/professionalpt-patient-care-coordinator-3","title":"Patient Care Coordinator","company":{"id":684688,"name":"Professional Physical Therapy","domain":"professionalpt.com","url":"https://alion.io/company/professionalpt","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":76,"open_postings":66,"ghost_share":0,"stale_share":0.939,"repost_share":0.015,"time_to_fill_p50_days":29,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Braintree, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":18,"max":21,"currency":"USD","period":"hour","gross":null,"usd_annual":42000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-06T22:55:04Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-14T19:32:08Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a smooth patient experience.\nOur company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others.\nCompensation: $18-$21 per hour, based on experience and qualifications\nResponsibilities:\nGreet and check in patients, ensuring accurate and complete patient information.\nCollect copays and patient balances as needed.\nManage appointment scheduling.\nAnswer phone calls and respond to patient inquiries or direct them to the appropriate department or healthcare professional.\nCollect and update patient information.\nAssist with administrative tasks such data entry and maintaining patient records.\nRequirements\n High school diploma or equivalent.\n Prior experience in a customer service or administrative role, preferably in a healthcare setting.\n Excellent interpersonal and communication skills.\n Strong attention to detail and organizational skills.\n Ability to multitask, prioritize tasks, and work in a fast-paced environment.\n Proficient in 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