{"id":1142710,"url":"https://alion.io/job/profimonsters-rukovoditel-call-tsentra","title":"Руководитель Call-центра","company":{"id":2667292,"name":"ProfiMonsters","domain":"profimonsters.ru","url":"https://alion.io/company/profimonsters","size_band":"51-200","is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"HeadHunter","truth_index":{"grade":"A","score":88,"open_postings":14,"ghost_share":0.214,"stale_share":0,"repost_share":0.286,"time_to_fill_p50_days":9,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Moscow, Russia"],"countries":["RU"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":200000,"max":null,"currency":"RUB","period":"month","gross":false,"usd_annual":28428},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Telegram","optional":false},{"name":"WhatsApp","optional":false}],"status":"live","first_seen_at":"2026-10-05T10:43:10Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-30T21:14:10Z","board_verified":true,"closed_at":null,"days_open":26,"trust":{"level":"ghost","repost_count":4,"flags":["repost"],"days_open":25},"description":"Мы активно растём и ищем руководителя, который поможет масштабировать Call-центр, команду и результаты.\nЧто будет в твоей зоне ответственности\n- Управление удалённой командой 80-100+ сотрудников.\n- Планирование бюджета и контроль KPI Call-центра.\n- Контроль продаж: от обработки лида до выхода кандидата на работу.\n- Управление бизнес-процессами, дисциплиной и стандартами работы.\n- Развитие и автоматизация процессов в amoCRM, Sensei, Sipuni, Google Таблицах, Telegram, WhatsApp.\n- Построение воронок, отчётности, регламентов и системы обучения.\n- Поиск и внедрение новых решений для роста эффективности, качества сервиса и прибыли.\nНам по пути, если ты\n- Имеешь опыт управления удалённым продающим Call-центром от 80-100+ сотрудников.\n- У тебя сильные управленческие и организаторские навыки.\n- Ты обладаешь знаниями amoCRM, имеешь опыт автоматизации и построения бизнес-процессов.\n- Умеешь оптимизировать и автоматизировать рабочие процессы.\n- У тебя ориентация на результат и готовность работать в режиме многозадачности.\nЧто мы предлагаем\nОклад + прозрачная система KPI - финансовые условия обсуждаем на собеседовании.\n- График 5/2.\n- Полное официальное оформление по ТК РФ.\n- Понятная зона ответственности и свобода в принятии операционных решений.\n- Возможность масштабировать проект и расти вместе с ним.\n- Реальные перспективы карьерного роста внутри компании.\n- Поддержка офиса, HR и смежных подразделений.\n- Динамичная сфера, где ваш результат напрямую влияет на развитие бизнеса\nХочешь влиять на результат?\nНам нужен руководитель, который не ищет причины, а находит решения и умеет масштабировать работающую систему.\nВ сопроводительном письме напиши, что ты внедрил на последнем месте работы и какого результата добился - обязательно в цифрах.\nГотов масштабироваться вместе с нами? 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Docs: https://alion.io/developers"}}