{"id":2466734,"url":"https://alion.io/job/profitcoach-profitcoach-process-design-assistant-ph","title":"Process Design Assistant (PH)","company":{"id":4416575,"name":"ProfitCoach - ProfitCoach","domain":"pmprofitcoach.com","url":"https://alion.io/company/pmprofitcoach","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"HR","role_family":"HR","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["PH"],"hiring_countries_total":1,"salary":{"min":10,"max":14,"currency":"USD","period":"hour","gross":null,"usd_annual":28000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-13T18:50:45Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-11-06T01:54:40Z","board_verified":true,"closed_at":null,"days_open":23,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":23},"description":"Ideal Start Date: Immediately\nLocation: Remote\nHours of Work: 40-45 hours/week\nStatus: Full-time position\nCompensation: $10-$14/hr\n After applying, please keep an eye on your email (including spam/junk folders), as some of our messages may land there.\nWho We Are\nProfitCoach was founded on core Christian values that still guide us as we grow and continue to pursue excellence as property management thought leaders. Our team thrives in a completely remote work environment through high productivity.\nMISSION OF THE ROLE\nKeeping it simple, the person for this position MUST have BOTH of the following:\nProperty management operations experience (ops management; implementing, coordinating, or improving processes across leasing, resident services, or maintenance) AND/OR a high degree of technical capability (building automations, workflows, or CRM systems)\nAND the ability to communicate clearly and confidently in English with clients\nIf you have both of these, we would love to hear from you. More details are provided below.\nThis role is: Hands-on and client-facing. The core challenge is turning how a property management company actually operates into processes that run reliably in its software, then walking clients through them with confidence. You'll thrive here if you enjoy both building the solution and explaining it.\nThis role is not: A solo, build-it-your-own-way job. If you get energized by making proven tools do more, rather than starting from scratch on your own, you'll fit right in. And if your background is purely accounting, or you'd rather build without talking to clients, this likely isn't the right fit.\nRequirements\nKey responsibilities\nDesign and implementation (75%)\nConceptualize and design processes for core property management operations, sales, new services, and client-specific needs.\nImplement and test processes within workflow automation software, validating functionality and ensuring reliable execution across connected systems.\nProcess optimization (10%)\nAnalyze existing processes and identify areas for improvement in efficiency, task delegation, timelines, and automation.\nReview and optimize processes to align with PM Ops Standards, industry best practices, and client-specific nuances, ensuring consistent execution and eliminating redundancy across workflows.\nProcess documentation (5%)\nOwn process documentation, including creating, revising, and maintaining SOPs for internal use and client engagements.\nTranslate processes into clear visual diagrams using tools like LucidChart to support team alignment, training, and scalability.\nQuality assurance (5%)\nEnsure processes are designed and optimized in alignment with the PM Ops Standards and industry best practices.\nImplement measures to keep service quality consistent while handling custom scenarios and exceptions.\nContinuous improvement (5%)\nChampion a culture of continuous process development and improvement.\nCollaborate with internal teams to foster a mindset of efficiency and innovation.\nStay current on emerging tools in the PM tech stack, assessing their potential and recommending solutions for client engagements.\nCulture fit and core values\nThink Abundantly\nOwn the Outcome\nBe Courageous\nLeverage Your Talents\nADEPT Communication (Assess the need, Detail the solution, Energize the conversation, Provide closure, Tell the truth always)\nBenefits\nSalary\nPTO\nHealth 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