{"id":1797570,"url":"https://alion.io/job/progenyhealth-client-success-manager","title":"Client Success Manager","company":{"id":449990,"name":"ProgenyHealth","domain":"progenyhealth.com","url":"https://alion.io/company/progenyhealth","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":50000,"max_usd":111000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":648},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Copilot","optional":false}],"status":"live","first_seen_at":"2026-10-01T14:26:01Z","employer_posted_date":"2026-10-03","last_verified_at":"2026-11-05T19:14:16Z","board_verified":true,"closed_at":null,"days_open":35,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":35},"description":"Description\nClient Success Manager - Make a Lasting Impact!\nAre you passionate about transforming healthcare and creating meaningful change for women, children, and their families? Become a Client Success Manager and play a pivotal role in ensuring that our health plan clients receive exceptional service-while directly impacting lives every single day. In this individual contribute role, you’ll take independent ownership of client relationships, drive meetings and engagements, create impactful presentations, and champion our mission to deliver better healthcare outcomes. Your problem-solving skills and authority will not only help overcome tough challenges, but also make a real difference in the communities we serve.\nWhat You'll Do:\nLead all aspects of client operations and engagement, acting as the primary advocate for health plan clients. \nCoordinate and drive meetings that connect us to our clients’ needs and goals. \nFacilitate discussions, ensuring every voice is heard and every solution is considered. \nDocument actionable steps and share insights that move us forward. \nAnalyze and organize client change requests, ensuring seamless execution and continuous improvement. \nBe the trusted first point of contact, cultivating strong relationships with client leaders and teams. \nDemonstrate expertise in client operations-handling contracts, systems, and performance guarantees with confidence and authority. \nChampion our services and value proposition, effectively communicating the impact we deliver to clients and their communities. \nDevelop and present client-facing materials that highlight operational excellence and innovation. \nEnsure the highest quality of client-specific reporting, always aiming for clarity and actionable insights. \nTake decisive action and escalate issues as needed to protect and advance our clients’ interests. \nRequirements\nWho You Are:\nYou’re driven to make a meaningful difference in healthcare for women, infants, and families. \nYou bring at least 3 years of Health Plan experience in client success, sales operations, or account management, and thrive on tackling complex challenges. \nYou have a Bachelor’s degree \nYou’re skilled with Excel, PowerPoint, and Desktop AI tools like MS CoPilot \nYou excel in both written and spoken communication, connecting with clients and team members alike. \nYou’re organized, adaptable, and thrive in environments where priorities shift and you’re empowered to make decisions independently. \nYou’re a creative problem solver and consensus builder, ready to take authority and drive solutions that matter. \nYou’re a confident presenter and a collaborative team player. \nA clinical background is a plus, but your passion for client success is what sets you apart. \n ProgenyHealth positively recruits people from diverse backgrounds, including individuals with disabilities - if you need an accommodation to interview, please contact us by email:  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.","description_format":"text","description_chars":3190,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Pediatric Care","Care Coordination & Population Health"],"lifecycle":[{"event":"open","at":"2026-10-03T18:19:19Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1","filings_12m":1,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":122500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":37,"band":"fade","label":"Fading","p_open":1,"p_active":0.673,"p_room":0.55,"age_days":34,"expected_fill_days":27,"reasons":["conf:4","win:tail"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/progenyhealth-client-success-manager","json_url":"https://alion.io/job/progenyhealth-client-success-manager.json","meta":{"generated_at":"2026-11-05T20:06:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27064,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":449990},"rest":"https://alion.io/mcp/rest/get_company?id=449990"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fprogenyhealth-client-success-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fprogenyhealth-client-success-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fprogenyhealth-client-success-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/progenyhealth-client-success-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fprogenyhealth-client-success-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1797570}},{"tool":"search_jobs","arguments":{"company":"progenyhealth.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1797570},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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