{"id":2264854,"url":"https://alion.io/job/progress-software-manager-cybersecurity-platform-operations-2","title":"Manager, Cybersecurity Platform Operations","company":{"id":9210,"name":"Progress Software","domain":"progress.com","url":"https://alion.io/company/progress-software","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jobvite","truth_index":null},"role":"Security","role_family":"Security","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sofia, Bulgaria"],"countries":["BG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":39000,"max_usd":92000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1824},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Active Directory","optional":false},{"name":"Ansible","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Bash","optional":false},{"name":"CI/CD","optional":false},{"name":"Configuration Management","optional":false},{"name":"Crowdstrike","optional":false},{"name":"GCP","optional":false},{"name":"Linux","optional":false},{"name":"Microsoft Defender","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"Microsoft Sentinel","optional":false},{"name":"Orca Security","optional":false},{"name":"Platform Engineering","optional":false},{"name":"PowerShell","optional":false},{"name":"Prisma Cloud","optional":false},{"name":"Python","optional":false},{"name":"Red Hat","optional":false},{"name":"SentinelOne","optional":false},{"name":"SIEM","optional":false},{"name":"Splunk","optional":false},{"name":"Terraform","optional":false},{"name":"Ubuntu","optional":false},{"name":"Windows Server","optional":false},{"name":"Wiz","optional":false}],"status":"live","first_seen_at":"2026-10-11T06:18:55Z","employer_posted_date":"2026-10-11","last_verified_at":"2026-10-12T02:51:14Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease.\nWe’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Manager, Cybersecurity Platform Operations and help us do what we do best: propelling business forward.\nThe Manager, Cybersecurity Platform Operations is a pivotal leadership role responsible for managing a team of cybersecurity administrators charged with the deployment, configuration, lifecycle management, and continuous optimization of our enterprise cybersecurity tool stack. This position focuses entirely on platform engineering, systems administration, and the health enablement of key security technologies including SIEM, EDR/XDR, CNAPP, Vulnerability Scanning, and patch management tooling.\nThis is a dedicated platform enablement and engineering infrastructure management role. It does not carry operational responsibilities for day-to-day security monitoring, threat hunting, or active incident response. Instead, this team builds, tunes, and sustains the robust technology pipeline that directly empowers and scales our global Cybersecurity Detection & Response and Cybersecurity Engineering functions.\nThe ideal candidate brings a strong balance of technical engineering depth, enterprise-scale tool administration expertise, and proven people leadership skills. You will drive operational excellence, enforce rigorous SLAs/KPIs around tool health and coverage, and foster a collaborative environment to ensure our security analysts have highly dependable telemetry and response capabilities at their fingertips.\nIn this role, you will:\nLead, mentor, and scale a high-performing team of Cybersecurity Systems Administrators and Platform Engineers, providing clear strategic alignment, career development, and performance coaching.\nManage service delivery, backlog prioritization, and resource allocation to support enterprise project pipelines and dynamic operational demands.\nEstablish, track, and report on key performance indicators (KPIs) and service level agreements (SLAs) regarding tool uptime, log ingestion integrity, agent health, and deployment coverage.\nOwn the end-to-end lifecycle, including architecture input, deployment, integration, patching, upgrades, and retirement, for the enterprise cybersecurity stack (e.g., SIEM, EDR, CNAPP, SOAR, and Vulnerability Management).\nPartner directly with the Detection & Response and Engineering teams to ensure continuous integration of high-fidelity data pipelines and automated response playbooks.\nEstablish robust health-monitoring, alerting, and auto-remediation mechanisms to quickly identify and resolve offline security agents, degraded log sources, or pipeline bottlenecks.\nManage vendor relationships, software licensing, and hardware/cloud capacity planning to maximize return on investment and maintain optimal platform performance.\nEnforce strict configuration management and infrastructure-as-code (IaC) principles across the security stack to ensure repeatable, auditable, and secure deployments.\nDefine and validate backup, disaster recovery (DR), and high-availability frameworks for mission-critical security platforms.\nCoordinate with Compliance, Audit, and Risk teams to supply administrative evidence, ensure regulatory alignment, and maintain comprehensive documentation of tool configurations and log storage policies.\nYour background:\nBachelor’s Degree or equivalent from a college or university Information Technology, Information Security/Assurance, Engineering, or similar area of study; demonstrated or proven experience and/or training; or equivalent combination of education and experience preferred.\nCertified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH), Certified Information Security Manager (CISM), or other relevant certifications preferred.\nMinimum of 6+ years in cybersecurity engineering, systems administration, or platform operations, with at least 2+ years of experience leading or managing technical engineering teams.\nProven hands-on administration expertise across multiple enterprise security technologies:\nSIEM/Data Lake: Splunk, Microsoft Sentinel, or Elastic (data parsing, pipeline management, index strategy).\nEndpoint Protection: CrowdStrike, SentinelOne, or Microsoft Defender for Endpoint (policy tuning, sensor deployment, exclusions).\nCloud Security (CNAPP/CSPM): Prisma Cloud, Wiz, or Orca Security.\nStrong familiarity with automating administrative tasks using Python, PowerShell, or Bash, and managing configurations via CI/CD pipelines and IaC (Terraform, Ansible).\nSystems Administration: Deep foundational knowledge of enterprise operating systems (Windows Server, RedHat/Ubuntu Linux), Active Directory/Entra ID, and cloud infrastructure architectures (AWS, Azure, or GCP).\nExceptional stakeholder management and communication skills, with the ability to translate complex system health metrics into clear business-risk conversations.\nStrong cooperative approach with a track record of building trusted relationships with downstream security consumers (Security Analysts, IR Teams, Threat Hunters).\nIf this sounds like you and fits your experience and career goals, we’d be happy to chat.\nWhat we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:\nCompensation:\nGenerous remuneration package\nEmployee Stock Purchase Plan Enrollment \nFamily, and Health\n30 days paid annual vacation\nAn extra day off for your birthday\n2 additional days off for volunteering\nPremium healthcare and dental care coverage\nAdditional pension insurance\nWell-equipped gym on-site with CrossFit equipment and a climbing wall\nCo-funded Multisport card\nFlexible working hours and the opportunity to work from home.\nFree underground parking with a designated space for bikes and electric scooters \n#LI-DG1\n#LI-Hybrid\nTogether, We Make Progress\nProgress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!","description_format":"text","description_chars":6623,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":2,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[{"name":"Bulgaria","iso":"BG","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Information Security","IT Consulting & Digital Transformation","Custom Software Development"],"lifecycle":[{"event":"open","at":"2026-10-11T06:18:55Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":39,"reasons":["conf:0","win:early"],"computed_at":"2026-10-12T03:04:16Z"},"pay":null,"html_url":"https://alion.io/job/progress-software-manager-cybersecurity-platform-operations-2","json_url":"https://alion.io/job/progress-software-manager-cybersecurity-platform-operations-2.json","meta":{"generated_at":"2026-10-12T03:04:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4579,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":9210},"rest":"https://alion.io/mcp/rest/get_company?id=9210"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fprogress-software-manager-cybersecurity-platform-operations-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fprogress-software-manager-cybersecurity-platform-operations-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fprogress-software-manager-cybersecurity-platform-operations-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/progress-software-manager-cybersecurity-platform-operations-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fprogress-software-manager-cybersecurity-platform-operations-2"}]}