{"id":4195767,"url":"https://alion.io/job/progress-software-senior-inside-account-manager-public-sector","title":"Senior Inside Account Manager, Public Sector","company":{"id":9210,"name":"Progress Software","domain":"progress.com","url":"https://alion.io/company/progress-software","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jobvite","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":65000,"max":98000,"currency":"USD","period":"year","gross":null,"usd_annual":98000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"HIPAA","optional":false}],"status":"live","first_seen_at":"2026-11-12T20:32:39Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T20:32:39Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease.\nWe’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress.\nJoin us as a Senior Inside Account Manager - Public Sector (SLED) supporting our ShareFile business and help us do what we do best: propelling business forward. This will be a remote role working out of your home office in the United States.\nThe Senior Inside Account Manager - Public Sector (SLED) is responsible for driving customer retention, expansion, and new business opportunities across an assigned portfolio of state, local government, and education accounts.\nThis role requires a strategic, consultative approach to account management, with an emphasis on identifying growth opportunities, building relationships across multiple stakeholders, and positioning ShareFile's secure collaboration and workflow automation solutions to address evolving customer security needs.\nSuccess requires an understanding of public sector purchasing processes, budget cycles, security and compliance requirements, and the ability to navigate complex sales cycles while consistently delivering revenue results.\nIn this role, you will own:\nRevenue & Account Ownership\nOwn and manage an assigned portfolio of Public Sector accounts, accountable for customer retention, renewals, expansion, and revenue growth.\nIdentify and execute upsell, cross-sell, and whitespace opportunities across existing accounts while proactively pursuing new business.\nDevelop strategic account plans aligned to customer priorities, organizational initiatives, and budget cycles.\nLead end-to-end sales cycles, from discovery and solution positioning through negotiation, procurement, and close.\nStrategic Customer Engagement\nBuild and maintain multi-threaded relationships with key stakeholders, including IT leadership, department heads, procurement teams, and executive decision-makers.\nAct as a trusted advisor by understanding customer challenges and aligning ShareFile solutions to operational, security, and business objectives\nProactively engage customers to uncover emerging needs, increase product adoption, and identify opportunities for account expansion.\nPipeline Management & Forecasting\nDevelop and maintain a healthy, qualified pipeline to consistently achieve quarterly and annual revenue targets.\nDeliver accurate forecasting and maintain CRM hygiene, including opportunity progression, deal strategy, and risk identification.\nDemonstrate strong ownership of renewal timelines, expansion opportunities, and overall account health.\nNavigate public sector procurement processes, including RFPs, RFQs, purchasing agreements, and contract vehicles.\nCross-Functional & Partner Collaboration\nCollaborate with Sales Engineering, Customer Success, Renewals, Product, and other internal teams to deliver a seamless customer experience.\nPartner with channel resellers and public sector procurement partners to support customer purchasing requirements and accelerate deal execution.\nLeverage internal subject matter experts to position ShareFile's advanced security, compliance, and workflow capabilities.\nShare market insights, competitive intelligence, and customer feedback to help shape Public Sector go-to-market initiatives.\nYour Background\nProven experience in B2B SaaS or technology sales, preferably within State, Local Government, or Education (SLED).\nDemonstrated success managing and growing an existing book of business while identifying and closing new revenue opportunities.\nExperience navigating complex, multi-stakeholder sales cycles and building relationships with technical and executive decision-makers.\nStrong understanding of account planning, pipeline development, forecasting, and consultative selling methodologies.\nExcellent communication, negotiation, organizational, and relationship-management skills.\nAdditionally, it would be beneficial if you have:\nFamiliarity with public sector procurement processes, budget cycles, RFPs, and cooperative purchasing contracts.\nUnderstanding of public sector security and compliance considerations, including HIPAA, and GovRAMP.\nExperience working with channel partners, resellers, and public sector purchasing cooperatives.\nSuccess Measures\nAchievement of quarterly and annual renewal, expansion, and revenue targets.\nStrong customer retention and NRR growth across the assigned account portfolio.\nConsistent pipeline generation, opportunity progression, and forecast accuracy.\nIncreased adoption of ShareFile's advanced solutions and expansion into additional departments or use cases.\nDevelopment of trusted, long-term customer relationships and measurable account growth.\nBase Salary Range: $65,000- $98,000\nThis position is also eligible to participate in our commission plan (same range as the base). Final base compensation is determined by a number of factors, including but not limited to job-related skills, education, demonstrable experience, and allowance for future and continued salary growth. We also offer a robust benefits package, with details below.\nIf this sounds like you and fits your experience and career goals, we’d be happy to chat.\nWhat we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:\nMedical, dental, vision, life & disability, and financial benefits, including a 401(k) retirement savings plan, tuition reimbursement program, and optional benefits such as critical illness/hospital indemnity/personal accident, identity theft protection, auto & home insurance, legal insurance, and pet insurance.\nCompetitive salary and incentive compensation opportunities, including bonus or uncapped commission (as applicable to the position), along with a best-in-class Employee Stock Purchase Program (ESPP) featuring a 27-month lookback.\nFlexible paid vacation time, a paid day off for your birthday, company holidays, and a variety of leave programs, including Parental Leave.\nEmployee Assistance Program (EAP) and employee well-being resources focused on physical, mental, social, and financial health.\nTogether, We Make Progress\nProgress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!","description_format":"text","description_chars":6821,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth opportunities","Home office","Parental leave","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Government","DevOps & Platform Engineering","Databases & DBMS","Public Administration & Local Government"],"lifecycle":[{"event":"open","at":"2026-11-12T20:32:39Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 12 · green card filings: 3","filings_12m":12,"filings_prev_12m":44,"green_card_filings_12m":3,"median_offered_wage_usd":164500,"route":null,"cap_exempt":false,"checked_at":"2026-11-12T07:36:15+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":13,"reasons":["conf:1","win:early"],"computed_at":"2026-11-12T22:29:07Z"},"pay":{"stated_usd_annual":98000,"is_top_pay":false},"html_url":"https://alion.io/job/progress-software-senior-inside-account-manager-public-sector","json_url":"https://alion.io/job/progress-software-senior-inside-account-manager-public-sector.json","meta":{"generated_at":"2026-11-12T22:29:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":47524,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":9210},"rest":"https://alion.io/mcp/rest/get_company?id=9210"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fprogress-software-senior-inside-account-manager-public-sector"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fprogress-software-senior-inside-account-manager-public-sector"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fprogress-software-senior-inside-account-manager-public-sector"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/progress-software-senior-inside-account-manager-public-sector\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fprogress-software-senior-inside-account-manager-public-sector"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4195767}},{"tool":"search_jobs","arguments":{"company":"progress.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4195767},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}