{"id":2264828,"url":"https://alion.io/job/progress-software-workplace-services-coordinator","title":"Workplace Services Coordinator","company":{"id":9210,"name":"Progress Software","domain":"progress.com","url":"https://alion.io/company/progress-software","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jobvite","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Burlington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":50000,"max":60000,"currency":"USD","period":"year","gross":null,"usd_annual":60000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Outlook","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-10-11T06:18:55Z","employer_posted_date":"2026-10-11","last_verified_at":"2026-10-12T19:13:38Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease.\nWe’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Workplace Services Coordinator and help us do what we do best: propelling business forward. This will be a fully onsite role in our Burlington MA headquarters.\nThe primary focus of the position is the delivery of office services to our Headquarters in Burlington, MA, to include facilities, purchasing, and office services. This position reports to the Workplace Services Manager in Burlington. The position is located in Burlington, MA with heavy focus required on-site on a daily basis. The person will sit at the front desk and will be first person visitors to see when walking into our space. This position requires building collaborative relationships with corporate personnel to identify and implement best practices, to leverage volumes and drive service and supply cost focus while maintaining or improving service levels in the office. Develop service and supplier relationships emphasizing reliability, quality and cost savings.\nIn this role, you will:\nManage and organize the office including (but not limited to): Cleaning services\nSnacks and vending services such as coffee machines, multi-functional devices, etc.\nDelivery of materials and services such as office supplies & stationery\nManage and maintain Community/Kitchen Area\n\nGreet and direct guests and visiting employees\nMail management includes receiving and sorting mail, distribution, package signing, handling outgoing mail and collaborating with peers on large shipments.\nFollow established guidelines and procedures and continuously focus on efficiency and cost saving programs.\nEnsure that office activities and procedures are compliant to (local) applicable laws, policies, and best practice guidelines\nAssist in maintaining the office space including (but not limited to): Keep the office in good and orderly condition\nContact Property Management to address issues, coordinate maintenance & repair\nHelp maintain conference room areas\n\nCoordinate logistics support for the in-person meetings, events, training sessions, and other events including, but not limited to setting space, catering, deliveries, cleanup, working with property management in coordinating access, afterhours HVAC, etc.\nManage access cards as directed by the Workplace Operations Manager\nHandle internal customer complaints or issues. Pass feedback or escalate when needed to management\nRespond and address any incoming work tickets from ServiceNow, if assigned\nSupport the team or other teams with various administrative tasks\nYour background:\nExcellent communication, administrative, and computer skills (Word, Excel, Outlook, PowerPoint) required.\nMust have excellent customer service skills, a proven team player, and exhibit a consistent positive attitude.\nMust be a well-organized individual, able to self-manage and set priorities to meet deadlines and provide follow-up & feedback on all employee requests and business issues.\nAbility to learn fast, work well under pressure and juggle multiple and changing deadlines in a fast-paced environment\nBase Salary Range: $50,000 - $60,000\nThis position is also eligible to participate in our performance-based annual corporate bonus plan. Final base compensation is determined by a number of factors, including but not limited to job-related skills, education, demonstrable experience, and allowance for future and continued salary growth. We also offer a robust benefits package, with details below.\nIf this sounds like you and fits your experience and career goals, we’d be happy to chat.\nWhat we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:\nMedical, dental, vision, life & disability, and financial benefits, including a 401(k) retirement savings plan, tuition reimbursement program, and optional benefits such as critical illness/hospital indemnity/personal accident, identity theft protection, auto & home insurance, legal insurance, and pet insurance. \nCompetitive salary and incentive compensation opportunities, including bonus or uncapped commission (as applicable to the position), along with a best-in-class Employee Stock Purchase Program (ESPP) featuring a 27-month lookback. \nFlexible paid vacation time, a paid day off for your birthday, company holidays, and a variety of leave programs, including Parental Leave. \nEmployee Assistance Program (EAP) and employee well-being resources focused on physical, mental, social, and financial health.\nTogether, We Make Progress\nProgress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!","description_format":"text","description_chars":5331,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Parental leave","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Custom Software Development"],"lifecycle":[{"event":"open","at":"2026-10-11T06:18:55Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":26,"reasons":["conf:4","win:early"],"computed_at":"2026-10-12T06:55:09Z"},"pay":{"stated_usd_annual":60000,"is_top_pay":false},"html_url":"https://alion.io/job/progress-software-workplace-services-coordinator","json_url":"https://alion.io/job/progress-software-workplace-services-coordinator.json","meta":{"generated_at":"2026-10-12T22:24:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":36567,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":9210},"rest":"https://alion.io/mcp/rest/get_company?id=9210"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fprogress-software-workplace-services-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fprogress-software-workplace-services-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fprogress-software-workplace-services-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/progress-software-workplace-services-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fprogress-software-workplace-services-coordinator"}]}