{"id":3237584,"url":"https://alion.io/job/progressive-leasing-remote-collections-representative-ut-start-date-113026","title":"Remote Collections Representative - UT (start date 11/30/26)","company":{"id":58751,"name":"Progressive Leasing","domain":"progleasing.com","url":"https://alion.io/company/progressive-leasing","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Draper, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":17,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":34000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[],"status":"live","first_seen_at":"2026-10-23T00:00:00Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-28T02:59:54Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we’ve grown from start-up to industry leader by innovating, simplifying, and valuing people. We are a subsidiary of PROG Holdings (NYSE: PRG), a FinTech holding company with three business segments: Progressive Leasing, Purchasing Power (a leading employee purchase program for consumer products and services using payroll deduction), and Four, a Buy Now Pay Later (BNPL) platform.\nWe are currently hiring Remote Collections Representatives to help grow our company and ensure our mission is achieved!\nThis role is a work from home position and can be performed remotely within a 60-mile radius of Draper, Utah.\nEmployee Value Proposition (EVP): PROG is dedicated to providing people with opportunity; opportunity for inclusive collaboration, opportunity for innovation, and opportunity for development.\nWE ARE: A team of customer assistance experts that are crucial to the operational excellence and world-class experience that we provide to our customers. Progressive Leasing is known for the high-quality assistance that we provide, and we love to continuously pursue excellence and compassion in all that we do!\nYOU ARE: An excited professional that knows that working hard and having fun are two peas in the same pod! You are looking for an opportunity to join an organization that has an amazing corporate culture (seriously, it’s incredible), competitive pay, an even MORE competitive monthly bonus, and the opportunity to make an impact.\nYOUR DAY-TO-DAY:\nResponsible for outbound and inbound calls, collecting on accounts that are past due\nProvide top tier support and service to our customers \nTHE DETAILS:\nStart Date: Monday, November 30, 2026\nVirtual Training: 5 weeks, Full Time/mandatory, Monday-Friday, 8:30AM-5:00PM; 100% attendance required\nFull Time Shifts Available: Weekdays between 9:00AM-8:00PM\nSaturdays Required: 6:30AM-3:00PM\nSpecific evening hours and weekend hours earn more hourly\nCompensation: $17.00/HR + BONUS\nVerified Spanish fluency will receive a 5% hourly pay increase\nAfter submitting your application, you will need to complete a quick 10-minute Virtual Introduction to move your application forward\nYOU’LL BRING:\nCustomer Service and prior collections experience with impeccable interpersonal skills\nExcellent verbal and written communication skills\nComputer and typing literacy/proficiency, working with multiple software applications/screens simultaneously\nPhone experience in a customer service/call center environment\nHigh school diploma or GED equivalent, must also be 18 years or older \nAI-enabled tools are already part of how work gets done across our organization, and their use will continue to expand over time. We value people who are curious, adaptable, and open to learning as roles and workflows evolve.\nREQUIREMENTS FOR WORK FROM HOME:\nYou must be located within a 60-mile radius of Draper, UT\nYou must have a designated home-based workspace (one that is quiet and free from distractions)\nYou must have a wired internet connection with internet service speeds of at least 10 mbps download and 4 mbps upload to ensure continuous support through excellent call quality and high-speed response rates (wireless, DSL, and/or satellite Internet Service Providers are not compatible with our systems) \nWE OFFER:\nCompetitive Compensation\nFull Health Benefits; Medical/Dental/Vision/Life Insurance + Paid Parental Leave\nCompany Matched 401k\nPaid Time Off + Paid Holidays + Paid Volunteer Hours\nEmployee Resource Groups (Black Inclusion Group, Women in Leadership, PRIDE, Adelante)\nEmployee Stock Purchase Program\nTuition Reimbursement\nCharitable Gift Matching\nJob required equipment and services\nProgressive Leasing welcomes and encourages diversity in the workplace. We do not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Progressive Leasing does business.","description_format":"text","description_chars":4191,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"Spanish","level":"Advanced (C1)","optional":false}]},"benefits":["401k plan","Life insurance","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Buy Now, Pay Later"],"lifecycle":[{"event":"open","at":"2026-10-25T13:11:45Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 4 · green card filings: 2","filings_12m":4,"filings_prev_12m":3,"green_card_filings_12m":2,"median_offered_wage_usd":192500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":5,"expected_fill_days":36,"reasons":["conf:2","velocity","win:early"],"computed_at":"2026-10-28T05:59:10Z"},"pay":{"stated_usd_annual":34000,"is_top_pay":false},"html_url":"https://alion.io/job/progressive-leasing-remote-collections-representative-ut-start-date-113026","json_url":"https://alion.io/job/progressive-leasing-remote-collections-representative-ut-start-date-113026.json","meta":{"generated_at":"2026-10-28T11:33:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15181,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58751},"rest":"https://alion.io/mcp/rest/get_company?id=58751"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fprogressive-leasing-remote-collections-representative-ut-start-date-113026"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fprogressive-leasing-remote-collections-representative-ut-start-date-113026"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fprogressive-leasing-remote-collections-representative-ut-start-date-113026"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/progressive-leasing-remote-collections-representative-ut-start-date-113026\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fprogressive-leasing-remote-collections-representative-ut-start-date-113026"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3237584}},{"tool":"search_jobs","arguments":{"company":"progleasing.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3237584},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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