{"id":2441400,"url":"https://alion.io/job/proliance-surgeons-chief-operating-officer","title":"Chief Operating Officer","company":{"id":1925271,"name":"Proliance Surgeons","domain":"proliancesurgeons.com","url":"https://alion.io/company/proliancesurgeons","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Operations","role_family":"Operations","seniority":"head","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Seattle, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":147000,"max_usd":278000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1520},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-07-08T10:00:00Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-21T03:28:54Z","board_verified":true,"closed_at":null,"days_open":104,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":103},"description":"Position Summary \nThe Chief Operating Officer (COO) is a key member of the executive leadership team responsible for the overall operational performance, growth, and strategic execution of Proliance Surgeons. The role serves as the strategic and operational right-hand to the CEO and bridges the gap between physician executive vision and day-to-day operations execution. The COO partners closely with physician leaders and the Board of Directors to advance Proliance's mission of delivering exceptional surgical and clinical care while ensuring long-term organizational sustainability.\nThe COO provides enterprise-wide leadership for Care Center operations, ambulatory surgery centers, ancillary services, patient experience, workforce performance, quality outcomes, value-based care and direct to employer partnerships, IT applications, marketing and operational excellence. This leader ensures alignment across Proliance's physician-owned and physician-managed organization, balancing operational efficiency with physician engagement and exceptional patient care.\nThe COO serves as a strategic advisor to the CEO and Board, translating organizational priorities into measurable outcomes while fostering a culture of accountability, collaboration, innovation, and continuous improvement.\nThe role reports to the CEO. The VP of Operations, Executive Director of Operations, Director of Marketing, Senior Director of IT applications, Director of Value Based Care, and other roles TBD will report to the COO.\nKey Duties and Responsibilities\nThe key duties and responsibilities include, but are not limited to: \nStrategic Leadership\nPartner with the CEO, Board of Directors, physician leadership, and executive team to develop and execute Proliance's strategic plan. Directly advise CEO on strategy and operational implications.\nLead enterprise-wide initiatives that support organizational growth, market competitiveness, operational alignment and excellence, and physician alignment.\nIdentify emerging healthcare trends, risks, and opportunities and develop strategies to position Proliance for long-term success.\nDrive organizational transformation initiatives with a focus on operational excellence that improve efficiencies, patient outcomes, and financial performance.\nOperational Excellence\nProvide executive oversight for all care center, ambulatory surgery center, and ancillary operations. \nServe as the executive operational decision-maker for all operational pathways including clinic, ASC, and ancillaries.\nEnsure operational consistency, accountability, and performance across the organization.\nEstablish key performance indicators and operational metrics to drive results and continuous improvement.\nLead efforts to optimize workflows, enhance productivity, improve patient access, and standardize best practices.\nPromote a culture focused on quality, safety, service excellence, and operational effectiveness.\nPhysician Partnership and Engagement\nServe as a trusted partner to physician shareholders, managing physicians, and physician leaders. \nFoster collaboration between physicians and operational leadership to achieve organizational objectives.\nIn cooperation with CEO support physician recruitment, retention, engagement, and leadership development initiatives.\nPartner with the CEO to ensure operational decisions align with Proliance's physician-led governance model.\nFinancial Stewardship\nPartner with the CFO and executive team to ensure strong financial performance across the organization.\nDrive operational initiatives that improve profitability, resource utilization, and long-term sustainability.\nOversee operational budget planning and execution.\nIdentify opportunities for growth, cost management, and operational efficiency.\nCulture\nPartner with CEO to foster a culture of accountability, transparency, and continuous improvement. Ensure our vision – Exceptional Outcomes, Personally Delivered, Every Day – is consistently applied to both the patient and teammate (employee) experience.\nSet clear expectations, performance goals, and development plans for leaders and staff. \nPartner with the CEO, physician owners and organizational leaders to foster a workplace where all teammates feel valued, respected, and empowered.\nLeadership and Talent Development\nLead, mentor, and develop senior operational leaders, at the corporate and local level. Build leadership capability and succession planning across the organization.\nEnsure ongoing delivery of leadership development training in partnership with the MSO.\nEnsure alignment between organizational goals and leadership expectations.\nQuality, Compliance, and Patient Experience\nIn partnership with the VP of Compliance ensure compliance with all applicable regulatory, accreditation, and healthcare standards.\nChampion patient safety, quality outcomes, and exceptional patient experiences. \nPromote a culture of continuous improvement and accountability for quality performance.\nIT Applications\nProvide executive oversight of our IT applications team.\nOversee the development and execution of the long-term vision and roadmap for the enterprise application ecosystem. \nProvide executive oversight of enterprise IT application vendor contracts and overall budget.\nDrive innovation and adoption of technologies that improve operational effectiveness and patient care. Oversee strategy and roadmap for AI associated with call center and operational technology.\nMarketing and Communications\nProvide executive oversight of the marketing and communications department including all enterprise and local teammates.\nOversee enterprise marketing for Proliance Surgeons as well as local care center / ASC support for targeted geographic strategies.\nOversee corporate communications.\nProvide executive oversight of Proliance Surgeons brand.\nValue Based Care\nCreate and execute on an enterprise value-based care strategy, in partnership with physician shareholders and the MSO.\nOversee the value-based care program including patient satisfaction, direct to employer relationships, Merit-Based Incentive Payment Systems (MIPS) and MIPS Value Pathways (MVP).\nProvide executive oversight of all value-based care teammates.\nOrganizational Growth and Innovation\nIn cooperation with CEO drive strategic growth initiatives, acquisitions, partnerships, and new business opportunities.\nLead operational integration efforts related to expansion and organizational growth.\nManagement Services Organization (MSO) Oversight\nServes as the primary organizational liaison to the MSO\nAccountable for establishing and maintaining a productive, performance-driven relationship with the MSO\nEstablish and oversee governance structures — including regular operational reviews, escalation protocols, and performance scorecards — to ensure MSO accountability\nEvaluate MSO performance against SLAs and KPIs such as days in accounts receivable, clean claim rates, time to fill, and financial reporting timeliness; escalate deficiencies and drive corrective action\nMaintain sufficient internal operational expertise to critically evaluate MSO deliverables, identify gaps, and advocate effectively on behalf of Proliance\nEducation/Experience\nBachelor's degree required; master’s degree in healthcare administration, Business Administration, or related field preferred.\nMinimum 10 years of progressive ambulatory healthcare leadership experience.\nMinimum 7 years of senior executive leadership experience overseeing multi-site healthcare operations.\nDemonstrated success partnering with physician-led organizations.\nStrong background in healthcare operations, financial management, organizational development, and strategic planning with a focus on ambulatory operations.\nWorking knowledge of ambulatory IT applications and industry trends related to technology.\nExperience leading large-scale operational and organizational transformation initiatives preferred.\nKnowledge, Skills and Abilities\nVisionary Leadership & Strategic Planning: Ability to define a compelling, long-term vision and translate it into actionable business strategies that drive growth and profitability. Leads with strategy; demonstrates strategic orientation to all work matters.\nRisk Management: Proactively identifies potential organizational hazards—from market shifts to cultural issues—and minimizes risk to the organization.\nDecisiveness: Makes difficult, consequential decisions, often with incomplete information, to guide the company's future. \nChange Leadership: Leads change in complex, matrixed environments with a strategic focus, starting with the “why”.\nFinancial Mastery: In-depth understanding of corporate finance, including budgeting, cash-based accounting, forecasting, capital allocation, profitability drivers.\nExceptional Communication: Ability to clearly communicate the company’s vision and decisions to diverse groups including employees, board of directors, government entities, and the broader public.\nBoard of Directors: Demonstrated experience working with or serving on a board of directors.\nNegotiation Skills: Able to negotiate problem solving on complex topics with Emotional Intelligence in a collaborative way that drives confidence and trust. \nIntegrity & Ethics: Maintain the highest standards of accountability and ethical behavior.\nDevelopment: Champion and set standards for leadership and employee development across the organization; inspire others.\nExternal Leadership: Demonstrates leadership with industry associations and community.\nIndustry Knowledge: Demonstrates expertise in both independent, physician owned space and broader healthcare industry. Monitors and proactively takes action on market trends.\nMission: Sets the organizational standard for connecting mission, vision and values to work\nWork Environment/Physical Demands\nThe work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. 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