{"id":3682915,"url":"https://alion.io/job/prometeon-junior-industrial-application-support-analyst-outsource","title":"Junior Industrial Application Support Analyst (Outsource)","company":{"id":2168271,"name":"Prometeon","domain":"prometeon.com","url":"https://alion.io/company/prometeon","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Alexandria, Egypt"],"countries":["EG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Bash","optional":false},{"name":"C#","optional":false},{"name":"Java","optional":false},{"name":"Microsoft Office","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"SQL","optional":false},{"name":"Linux","optional":true},{"name":"Windows","optional":true}],"status":"live","first_seen_at":"2026-11-03T13:41:45Z","employer_posted_date":null,"last_verified_at":"2026-11-03T13:41:45Z","board_verified":false,"closed_at":null,"days_open":1,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":1},"description":"Monitor and support industrial applications (PCS & MES) to ensure smooth manufacturing operations.\n\nProvide technical support to production users and troubleshoot application-related issues.\n\nAssist in identifying system errors, investigating root causes, and following up on reported incidents.\n\nUse basic SQL queries to retrieve, validate, and analyze data.\n\nSupport database maintenance, barcode systems, scanners, and production-related IT activities.\n\nParticipate in MES implementation, system testing, and improvement projects.\n\nCoordinate minor project activities and follow up on tasks and deliverables.\n\nAssist in preparing technical documentation, user guides, and training materials.\n\nSupport routine system checks, software updates, and basic scripting activities.\n\nCollaborate with IT, production, and engineering teams to ensure system reliability and minimize production downtime.\n\nOutsourced Contract Details & Benefits\nAnnual Fulltime Contract is signed and renewed based on performance through Top Business Co.\n\nMedical & Social & life Insurance covered through Top Business Co.\n\nTransportation provided via Prometeon.\n\nRestaurant Meal & Cafeteria Benefits provided via Prometeon.\n\nCompany giveaways provided via Prometeon.\n\nEmployee can enroll in departmental trainings after probation period.\n\nFridays & Saturdays weekends\n\nSunday's smart working day (working from anywhere employee desire)\n\nAnnual Yearly bonus.\n\nRequirements\nBachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field.\n\n0–2 years of relevant experience; 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https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}