{"id":3478193,"url":"https://alion.io/job/promethean-specialist-i-support-operations","title":"Specialist I, Support Operations","company":{"id":4880,"name":"Promethean","domain":"promethean.tv","url":"https://alion.io/company/promethean","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Wrocław, Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":60600,"max":75700,"currency":"PLN","period":"month","gross":null,"usd_annual":231216},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-29T15:06:15Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-06T06:59:54Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"The Specialist I, Support Operations role is to provide administration services for Warranty and Support on Promethean’s Hardware products. Supporting our third-party Global AI based processing partner within US working hours.\nThis role is to provide the best customer service through Service Provider process administration, asset registration, stock management, logistics, invoicing, purchasing, warranty processes and general administration support.\nBase annual salary: 60,600 PLN - 75,700 PLN + eligibility for the annual bonus\nWorking hours: 2pm - 10pm CET / UTC+1\nJob Duties and Responsibilities:\nBe part of a team that effectively administers warranty processes for:Global Warranty Service administration and processes\nGlobal Service Provider Processes\nGlobal Warranty Logistics Processes\nGlobal Warranty Stock Management\nEnsure excellent customer service, constantly striving to improve processes and response times for the customer.\n\nJob Skills and Qualifications:\n0-1 years’ experience in General administration\nKnowledge with Microsoft packages (Excel)\nSome knowledge of Salesforce.com and ERP systems.\nGood team 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