{"id":4182410,"url":"https://alion.io/job/prometric-japan-manager-human-resources","title":"Manager, Human Resources","company":{"id":1973915,"name":"Prometric Japan","domain":"prometric-jp.com","url":"https://alion.io/company/prometric-jp","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"B","score":76,"open_postings":8,"ghost_share":0,"stale_share":0.75,"repost_share":0,"time_to_fill_p50_days":92,"computed_at":"2026-11-12T10:38:37Z"}},"role":"HR","role_family":"HR","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Baltimore, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-12T05:00:00Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T17:42:44Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"JOB TITLE:\nManager, Human Resources\nREPORTS TO:\nDirector, Human Resources\nDEPARTMENT:\nHuman Resources\nLOCATION:\nBaltimore, Hybrid (occasionally in office)\nJOB OVERVIEW\nThe Manager, Human Resources position is responsible for aligning business objectives with employees and management in Product and Technology business unit. This position serves as a consultant to management on human resources-related issues and acts as a change agent. This position maintains an effective level of business literacy about the business unit’s financial position, its midrange plans, its culture and its competition, and develop integrated solutions. Success in this role will require influential partnership with middle and senior management within the organization to execute the HR strategies that foster organizational and people effectiveness. The individual in this role must understand business priorities and translate them into an HR agenda that supports the business as it grows. Reports to Director of HR.\nCOMPANY BACKGROUND\nPrometric (www.prometric.com) is a trusted test development and delivery provider to more than 300 organizations worldwide. Prometric serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, and thereby guarantee a fair testing experience for all who come through our doors.\nRESPONSIBILITIES\nConducts weekly meetings with respective business units\nConsults with line management, providing HR guidance as appropriate\nAnalyzes trends and metrics in partnership with the HR group to develop solutions, programs and policies and improve employee retention\nManages and resolves complex employee relations issues\nConducts effective, thorough and objective investigations\nMaintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance\nPartners with the legal department as needed/required\nProvides day-to-day performance management guidance to line management (coaching, counseling, career development, disciplinary actions)\nWorks closely with management and employees to improve work relationships, build morale, and increase productivity and retention\nProvides HR policy guidance and interpretation\nProvides guidance and input on business unit restructures, workforce planning and succession planning\nIdentifies training needs for business units and individual management coaching needs\nImplementing and administering the following human resource functions: employee relations, organizational development, equal opportunity/affirmative action, performance management, some recruitment and employee engagement/retention initiatives\nWork as a liaison between various 'Centers of Excellence', in areas such as benefits, compensation, organizational development, decision management, etc.\nLead and/or support organizational design and change management initiatives to support business strategy\nPerform other duties as assigned\nQUALIFICATION REQUIREMENTS\nEDUCATION\nBachelor's Degree required\nPHR or SHRM-CP certification highly desired\nEXPERIENCE\n7+ years of HR generalist experience with emphasis in employee relations and employment law\nDemonstrated success in establishing business relationships as an advisor and consultant with strong HR expertise and judgment\nDemonstrated ability to work with wide range of sensitive and confidential issues\nLearning and Development Experience preferred, but not required\nSKILLS\nStrong PC skills including MS Office and HRIS experience\nExcellent interpersonal and verbal/written communication skills\nAbility to handle and manage multiple projects simultaneously\nMust have a strong customer focus for internal as well as external customers\nMust be adaptable, a team player and able to achieve results tied to business initiatives\nStrong project management, organizational, analytical, and conflict resolution skills\nProven ability to build relationships with, and influence all levels within an organization\nExperience in a fast-paced, complex, dynamic business environment\nPHYSICAL JOB 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