{"id":140633,"url":"https://alion.io/job/promise-software-engineer","title":"Software Engineer","company":{"id":17000,"name":"PromisePay","domain":"promise-pay.com","url":"https://alion.io/company/promisepay","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Work at a Startup","truth_index":null},"role":"Backend","role_family":"Backend","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Washington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":160000,"max":240000,"currency":"USD","period":"year","gross":null,"usd_annual":240000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"GCP","optional":false},{"name":"Stripe","optional":false}],"status":"live","first_seen_at":"2026-08-27T22:07:35Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-16T13:05:01Z","board_verified":true,"closed_at":null,"days_open":49,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":49},"description":"Company Overview\nPromise modernizes how government agencies and utilities support people in financial difficulty. We build technology that makes it simple for residents to receive benefits, engage with assistance programs, set up flexible payment plans, and stay on track-while helping agencies increase efficiency, recover revenue, and deliver services with dignity. Our mission is to transform public systems so they work better for everyone, especially the most vulnerable.\nOur team includes experts from companies like Palantir, Google, Stripe , and esteemed government leaders. We work hard and believe deeply in what we do. We're looking for excellent people to build innovative, resilient technology.\nBacked by over $50 million in funding from top investors - such as Reid Hoffman, Howard Schultz, Michael Seibel, Y Combinator, 8VC, The General Partnership, First Round Capital, Kapor Capital, XYZ Ventures, and Bronze Investments - Promise has been recognized as one of Fast Company's \"World's Most Innovative Companies of 2022,” “Forbes Next Billion-Dollar Startups 2024,” and Y Combinator’s #1 GovTech startup.\nAbout the Role\nAt Promise, we’re building technology that helps families stay afloat-offering flexible, affordable payment solutions that turn financial stress into stability. As a Software Engineer , you’ll design and scale the systems that make this mission possible.\nYou’ll spend most of your time hands-on with code, crafting robust microservices and distributed systems, while also mentoring teammates and shaping our engineering culture. This is a role for someone who loves to solve complex problems at scale , thrives in collaborative environments, and wants their work to have real-world impact.\nWhat You’ll Do\nBuild with impact: Architect and implement scalable backend services that power our payments and financial products.\n\nCode forward: Write and ship clean, maintainable, production-ready code.\n\nKeep systems strong: Monitor, debug, and optimize distributed systems to ensure reliability and high availability.\n\nLevel up the team: Mentor engineers and contribute to a culture of learning, ownership, and engineering excellence.\n\nCollaborate deeply: Work with infrastructure, product, and frontend teams to deliver reliable end-to-end solutions.\n\nWhat Will Help You Succeed\nExperience: 3+ years developing production software with a focus on backend systems.\n\nSystems expertise: Passion for building and debugging large-scale distributed systems.\n\nCloud fluency: Familiarity with AWS, GCP, or similar cloud platforms.\n\nMindset: Curious, autonomous, and accountable-with a drive to own problems end-to-end.\n\nBonus: Experience in payments or fintech environments.\n\nWho Thrives at Promise\nYou’ll love it here if:\nYou are energized by big, complex challenges and the opportunity to solve them.\n\nYou want your work to have a real , measurable impact on people’s lives.\n\nYou take ownership and run toward problems, not away from them.\n\nYou value clear, candid, and constructive communication.\n\nPromise is not for you if:\nYou prefer hierarchy and rigid structures. We operate with freedom and responsibility.\n\nYou are uncomfortable with change. We move fast, adapt often, and expect agility.\n\nYou want a typical corporate culture. We are mission-driven, ambitious, and direct.\n\nYou believe efficiency means “doing less.” We believe efficiency means doing better.\n\nHow We Support Our People\n100% paid health coverage\n\nGenerous PTO and sick leave\n\nLunch, snacks, and coffee provided\n\nCompany retreats\n\nOpportunities to travel and see the impact of your work\n\nHybrid work: we deeply value in-person collaboration and are in-office at least 3 days a week, but are flexible on working from home\n\nPromise is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or military or veteran status. Additionally, the Company complies with applicable state and local laws governing non-discrimination in employment in every jurisdiction in which it operates. Promise is committed to promoting diversity and inclusion in the workplace. We also provide reasonable accommodations to qualified individuals with disabilities, pregnant individuals, and those with sincerely held religious beliefs, in accordance with applicable laws.\nPromise engages in US government contracts and restricts hiring to US persons, which includes US citizens and permanent residents (e.g., Green Card holders). 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