{"id":3543422,"url":"https://alion.io/job/proofpoint-associate-triage-analyst-2","title":"Associate Triage Analyst","company":{"id":5122,"name":"Proofpoint","domain":"proofpoint.com","url":"https://alion.io/company/proofpoint","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":12,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":38,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Analytics","role_family":"Analytics","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Saipan, Northern Mariana Islands"],"countries":["MP"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":43000,"max_usd":104000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1876},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ISO 27001","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Office","optional":false},{"name":"AI Agents","optional":true}],"status":"live","first_seen_at":"2026-10-30T20:02:38Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-02T17:09:39Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"About Us:\nProofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.\nHow We Work:\nAt Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:\nBold in how we dream and innovate\nResponsive to feedback, challenges and opportunities\nAccountable for results and best in class outcomes\nVisionary in future focused problem-solving\nExceptional in execution and impact\nThe Role and the Team\nProofpoint’s People Centric Managed Services (PCMS) is looking for an Associate Triage Analyst to support alert triage and operational checks for supported systems. Proofpoint PCMS is responsible for information protection that provides unmatched visibility into data risk by analyzing content, behavior, and threats from a cloud-native console, stopping data loss while saving time and operational cost.\nThe Associate Triage Analyst (ATA) will be responsible for assisting with the monitoring of events for Proofpoint's PCMS customers and escalating all necessary events to the customers via approved escalation paths. TA’s will assist with reporting in support of internal teams and our customers. Ensure all tasks performed adhere to the company’s ISO 27001 Information Security Management System (ISMS). This includes participation in annual information and network security training and acceptance of spot checks on an ad hoc basis to guarantee that Proofpoint is constantly improving upon the organization’s ISMS. Each member of our team must understand the importance of the ISMS and the subsequent handling of client data.\nJob Requirements:\nResponsible for assisting with the monitoring of events for Proofpoint's PCMS customers.\nThey will be responsible for escalating all necessary events to the clients via approved escalation paths.\nResponsible for assisting customers and internal teams with metrics and reporting from the security platforms\nResponsible for assisting with the improvement of monitoring and alerting for Proofpoint PCMS clients.\nQualifications:\nExperience analyzing data from within a large data set\nExperience in Customer Service\nExperience working or being on a team\nExperience with Microsoft Excel, as well as entire Microsoft Office Suite\nWhy Proofpoint?\nAt Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:\nCompetitive compensation\n\nComprehensive benefits\n\nCareer success on your terms\n\nFlexible work environment\n\nAnnual wellness and community outreach days\n\nAlways on recognition for your contributions\n\nGlobal collaboration and networking opportunities\n\nOur Culture:\nOur culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.\nWe encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to .\nHow to Apply\nInterested? Submit your application along with any supporting information- we can’t wait to hear from you!","description_format":"text","description_chars":3605,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Information Security","Data Loss Prevention","Email Security","Cybersecurity AI"],"lifecycle":[{"event":"open","at":"2026-10-30T20:02:38Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":2,"expected_fill_days":38,"reasons":["conf:4","stale_co","velocity","win:early","comp:junior,brand"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/proofpoint-associate-triage-analyst-2","json_url":"https://alion.io/job/proofpoint-associate-triage-analyst-2.json","meta":{"generated_at":"2026-11-02T23:33:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":33025,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5122},"rest":"https://alion.io/mcp/rest/get_company?id=5122"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fproofpoint-associate-triage-analyst-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fproofpoint-associate-triage-analyst-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fproofpoint-associate-triage-analyst-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/proofpoint-associate-triage-analyst-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fproofpoint-associate-triage-analyst-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3543422}},{"tool":"search_jobs","arguments":{"company":"proofpoint.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3543422},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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