BDR Operations Manager, EMEA
About Us:
Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.
How We Work:
At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:
Bold in how we dream and innovate
Responsive to feedback, challenges and opportunities
Accountable for results and best in class outcomes
Visionary in future focused problem-solving
Exceptional in execution and impact
BDR Operations Manager, EMEA
The role
We are seeking a highly analytical and business-minded BDR Operations Manager to support our EMEA Business Development organization. Reporting to the Sr. Director of Global BDR Operations, this role serves as the primary operational partner to EMEA BDR leadership and is responsible for driving business insights, operational excellence, process improvement, technology ownership, and scalable operating practices across the region.
This individual will partner closely with BDR Leadership, Sales, Marketing, Revenue Operations, Sales Operations, and Enablement teams to optimize performance, improve productivity, and support pipeline generation.
The ideal candidate combines strong analytical skills with operational rigor, excellent stakeholder management capabilities, and a passion for building and scaling high-performing sales development organizations.
Your day to day
Business Operations & Analytics
- Provide data-driven insights to BDR leadership, including KPI reporting, productivity analysis, attainment pacing, funnel conversion analysis, and business recommendations.
- Develop and manage dashboards and reporting related to territory performance, pipeline generation, MQL SLAs, opportunity creation, and business results.
- Support monthly, quarterly, and annual business reviews, including QBR preparation, executive presentations, and performance analysis.
- Audit and validate BDR results, operational metrics, and reporting accuracy.
- Partner with BDR leadership to identify trends, risks, and opportunities impacting business performance.
- Deliver actionable recommendations that improve BDR productivity, pipeline generation, and operational efficiency.
Operational Excellence & Process Management
- Support territory management, coverage analysis, account assignment, and operational planning activities.
- Identify process improvement opportunities and help operationalize scalable solutions across the lead-to-opportunity lifecycle.
- Monitor adherence to operational processes, SLAs, data quality standards, and governance requirements.
- Partner with Global BDR Operations on strategic initiatives and global program execution.
- Ensure consistency in KPI definitions, reporting methodologies, and operating procedures across teams and regions.
Global Partnership & Standardization
- Partner closely with Global BDR Operations leadership and regional stakeholders to drive consistency across business processes, reporting, governance, KPIs, and operational programs.
- Identify regional process variations and collaborate with global counterparts to establish scalable best practices and repeatable operating models.
- Support the development, rollout, and adoption of global initiatives, programs, and process improvements across the EMEA organization.
- Help drive alignment across AMER, EMEA, and APJ while balancing regional requirements with global standards.
- Contribute to a globally consistent operating model that enables scalability, operational excellence, and improved business performance.
Cross-Functional Business Partnership
- Partner closely with BDR leadership, Revenue Operations, Marketing Operations, Sales Operations, and Enablement teams.
- Support Sales and BDR interlock initiatives through performance analysis, territory insights, and business reporting.
- Collaborate with cross-functional stakeholders to assess lead funnel health, campaign effectiveness, pipeline creation, technology utilization, and operational performance.
- Act as a trusted operational partner to the EMEA BDR leadership team.
Sales Technology & Productivity Programs
- Serve as a business owner for key sales productivity and prospecting technologies, including platforms such as ZoomInfo, LinkedIn Sales Navigator, Outreach, and future sales technologies.
- Support user onboarding, administration, license management, platform adoption, and ongoing user support activities.
- Monitor platform utilization and adoption trends and provide recommendations to increase effectiveness and business value.
- Partner with vendors and internal stakeholders on platform enhancements, best practices, and user enablement initiatives.
- Evaluate opportunities to improve BDR productivity through technology, automation, and process improvements.
AI & Innovation
- Identify opportunities to leverage AI-powered tools, automation, and emerging technologies to improve BDR effectiveness, prospecting workflows, operational efficiency, and business outcomes.
- Partner with Global BDR Operations leadership to evaluate new AI-enabled capabilities and recommend practical applications that drive measurable productivity improvements.
- Leverage AI-powered tools and intelligent workflows to improve reporting, planning, productivity, and operational execution.
Qualifications
- 5+ years of experience in Sales Operations, Revenue Operations, Business Operations, Sales Development Operations, or a related analytical and operational role.
- Strong understanding of BDR/SDR workflows, including territory management, lead management, pipeline generation, opportunity creation, and BDR-to-Sales handoff processes.
- Proven expertise with Salesforce reporting, dashboard development, data analysis, and performance measurement.
- Experience working with sales productivity and prospecting technologies such as Outreach, ZoomInfo, LinkedIn Sales Navigator, Salesloft, or similar platforms.
- Advanced Excel skills and the ability to translate data into actionable business recommendations.
- Strong analytical, problem-solving, and business partnering capabilities.
- Demonstrated ability to build effective cross-functional relationships and influence outcomes.
- Excellent communication, presentation, and stakeholder management skills.
- Ability to thrive in a fast-paced environment while managing multiple priorities.
Nice to have/Preferred Qualifications
- Previous experience in a BDR, SDR, Sales Development, or direct prospecting role.
- Experience supporting global or multi-region sales organizations.
- Experience with BI and visualization tools such as Tableau, Power BI, ThoughtSpot, or similar platforms.
- Familiarity with marketing automation platforms and lead management processes.
- Experience supporting administration, adoption, and enablement of sales productivity and prospecting technologies.
- Demonstrated experience utilizing AI-powered tools, automation, or intelligent workflows to improve sales productivity, operational efficiency, prospecting effectiveness, or business outcomes.
- Experience driving adoption of standardized processes, reporting, governance, and operational best practices across multiple geographies.
- Strong project management skills with a proven track record of leading cross-functional operational initiatives.
- Growth mindset with a passion for continuous improvement and operational excellence.
Why Proofpoint?
At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:
Competitive compensation
Comprehensive benefits
Career success on your terms
Flexible work environment
Annual wellness and community outreach days
Always on recognition for your contributions
Global collaboration and networking opportunities
Our Culture:
Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.
We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to [email protected].
How to Apply
Interested? Submit your application along with any supporting information- we can’t wait to hear from you!