Global Logistics & Trade Compliance Coordinator

About Us:

Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.

How We Work:

At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:

Bold in how we dream and innovate

Responsive to feedback, challenges and opportunities

Accountable for results and best in class outcomes

Visionary in future focused problem-solving

Exceptional in execution and impact

The Role

We're looking for a proactive, customer-focused Global Logistics & Trade Compliance Coordinator to join our Global Logistics & Trade Compliance team. This role is responsible for coordinating domestic and international shipments, supporting export compliance activities, and ensuring the efficient movement of company assets worldwide.

The ideal candidate is a self-starter who enjoys solving complex logistics challenges, thinks critically, and takes ownership of their work. This individual should be comfortable managing multiple priorities, working independently with minimal supervision, and partnering with internal stakeholders, carriers, and customs brokers to resolve shipping and trade compliance issues.

Location: This is a fully onsite position based in our Sunnyvale, CA office and requires in-office attendance five days per week.

What You'll Do

• Coordinate domestic and international shipments using UPS, FedEx, DHL, and other approved carriers.
• Prepare and review commercial invoices, shipping documentation, and customs paperwork for international shipments.
• Resolve international shipping issues, customs clearance delays, and carrier exceptions by working directly with carriers, customs brokers, and internal stakeholders.
• Ensure shipments comply with applicable export regulations, company policies, and international shipping requirements.
• Determine appropriate shipment values, HTS classifications, country of origin, Incoterms, and required export documentation with guidance from the Trade Compliance Manager.
• Monitor shipments from origin through final delivery and proactively communicate status updates.
• Support import and export compliance initiatives, including maintaining shipping records and audit documentation.
• Process inventory receiving transactions within Dynamics 365 (or similar ERP) and maintain asset accuracy.
• Support day-to-day warehouse operations including coordinating delivery, receiving, inspecting, and distribution of equipment to employees and internal teams.
• Identify opportunities to improve shipping processes, automation, reporting, and customer experience.
• Develop and maintain standard operating procedures (SOPs).
• Support logistics reporting and operational metrics.

What You'll Bring

• 4-6 years of experience in logistics, international shipping, supply chain, or trade compliance.
• Demonstrated experience managing international shipments from origin through customs clearance and final delivery.
• Working knowledge of import/export documentation, including commercial invoices, country of origin, HTS classification, and Incoterms®.
• Experience using ERP systems such as Microsoft Dynamics 365, SAP, Oracle, NetSuite, or similar.
• Hands-on experience with shipping platforms such as UPS WorldShip, FedEx Ship Manager, DHL, or similar carrier systems.

• Strong analytical and problem-solving skills with the ability to independently resolve logistics and shipping challenges.
• Critical thinkers who proactively identifies solutions, opportunities for process improvement and managing multiple priorities in a fast-paced, global environment.
• Excellent organizational skills with exceptional attention to detail.
• Strong written and verbal communication skills with the ability to collaborate effectively across cross-functional teams.
• Advanced proficiency in Microsoft Excel and Microsoft Office Suite.

Nice to Have

• Basic understanding of Export Administration Regulations (EAR), Incoterms®, Customs regulations, and Harmonized Tariff Schedule (HTS).
• Familiarity with shipping dangerous goods, including lithium-ion batteries.
• Experience supporting global logistics operations.

Why Proofpoint?

At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:

• Competitive compensation

• Comprehensive benefits

• Career success on your terms

• Flexible work environment

• Annual wellness and community outreach days

• Always on recognition for your contributions

• Global collaboration and networking opportunities

Our Culture:

Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.

We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to [email protected].

How to Apply

Interested? Submit your application along with any supporting information- we can’t wait to hear from you!

Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option.

Base Pay Ranges:

SF Bay Area, New York City Metro Area:

California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska:

All other cities and states excluding those listed above: