{"id":3965823,"url":"https://alion.io/job/proofpoint-professional-services-consultant-3","title":"Professional Services Consultant","company":{"id":5122,"name":"Proofpoint","domain":"proofpoint.com","url":"https://alion.io/company/proofpoint","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":11,"ghost_share":0,"stale_share":0.636,"repost_share":0,"time_to_fill_p50_days":38,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mexico","Argentina"],"countries":["MX","AR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"LDAP","optional":false},{"name":"Linux","optional":false},{"name":"PKI","optional":false},{"name":"TCP/IP","optional":false},{"name":"Unix","optional":false},{"name":"AI Agents","optional":true}],"status":"live","first_seen_at":"2026-11-09T14:09:14Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-09T14:09:14Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About Us:\nProofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.\nHow We Work:\nAt Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:\nBold in how we dream and innovate\nResponsive to feedback, challenges and opportunities\nAccountable for results and best in class outcomes\nVisionary in future focused problem-solving\nExceptional in execution and impact\nThe Role\nProofpoint is looking for a proactive, responsible, highly motivated Professional Services Consultant to join our team in leading implementations of Proofpoint solutions and maintaining technical relationships with our enterprise customers.\nThis role requires interaction with large-scale enterprises at senior levels, as well as with technical staff within traditional IT organizations. The individual will engage directly with newly signed customers to implement Proofpoint solutions at their sites.\nThe successful candidate will have strong technical experience and skills, combined with excellent interpersonal and communication abilities. They must be able to take responsibility and accountability for successful customer engagements and partner technical relationships.\nThis is a highly technical role requiring:\nDeep knowledge of Linux and Solaris operating systems\nStrong understanding of network configuration\nA solid background in email systems\nResponsibilities also include working in complex product and infrastructure environments, troubleshooting and isolating issues, performance tuning and optimization, training customers on product features, escalating defects and issues, and driving them toward resolution while managing the customer.\nYour Day-to-Day\nEngage with newly signed enterprise customers as a Proofpoint product expert to implement solutions, typically using remote web conferencing tools\nPerform implementation activities including installation, configuration, troubleshooting, customization, testing, and documentation\nDeliver training to customers and partners\nProvide technical expertise and real-life experience in creating solutions, designs, proof of concept, and implementation\nDrive high levels of customer satisfaction\nAct as a strong customer voice into the Marketing and Engineering teams to improve the product and ensure successful Proofpoint deployments\nCoordinate with multiple parties - internal departments and customers - to ensure timely and satisfactory resolution of technical issues and project completion\nDefine and document best practice techniques, processes, templates, and architectures for use across the broader field organization\nWhat You Bring to the Team\n5+ years of industry experience in a customer-facing technical role (professional services, sales engineering, or technical support)\nExperience in large systems design and project implementation for enterprise email environments\nUNIX system administration experience\nBroad technical knowledge of Internet products and technologies\nStrong understanding of Internet protocols, including HTTP, SMTP, IMAP, RFC822, LDAP, and PKI\nKnowledge of networking topology, TCP/IP protocols, and network components (firewalls, routers, etc.)\nStrong Sendmail and messaging infrastructure system administration experience\nAbility to work across all organizational levels, both technically and politically\nWritten and spoken proficiency in English, along with one or both Spanish or Portuguese, for both technical and non-technical communication\nWhy Proofpoint?\nAt Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:\nCompetitive compensation\n\nComprehensive benefits\n\nCareer success on your terms\n\nFlexible work environment\n\nAnnual wellness and community outreach days\n\nAlways on recognition for your contributions\n\nGlobal collaboration and networking opportunities\n\nOur Culture:\nOur culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.\nWe encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to .\nHow to Apply\nInterested? Submit your application along with any supporting information- we can’t wait to hear from you!","description_format":"text","description_chars":4866,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Portuguese","level":"All levels","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Information Security","Data Loss Prevention","Email Security","Cybersecurity AI"],"lifecycle":[{"event":"open","at":"2026-11-09T14:09:14Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":40,"reasons":["conf:1","win:early","comp:brand"],"computed_at":"2026-11-09T15:44:52Z"},"pay":null,"html_url":"https://alion.io/job/proofpoint-professional-services-consultant-3","json_url":"https://alion.io/job/proofpoint-professional-services-consultant-3.json","meta":{"generated_at":"2026-11-09T15:44:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22366,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5122},"rest":"https://alion.io/mcp/rest/get_company?id=5122"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fproofpoint-professional-services-consultant-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fproofpoint-professional-services-consultant-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fproofpoint-professional-services-consultant-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/proofpoint-professional-services-consultant-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fproofpoint-professional-services-consultant-3"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3965823}},{"tool":"search_jobs","arguments":{"company":"proofpoint.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3965823},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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