{"id":3283104,"url":"https://alion.io/job/propark-mobility-account-manager-parking-operations-7","title":"Account Manager - Parking Operations","company":{"id":1880347,"name":"Propark Mobility","domain":"propark.com","url":"https://alion.io/company/propark-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["West Hollywood, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":80000,"max":85000,"currency":"USD","period":"year","gross":null,"usd_annual":85000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true},{"name":"Outlook","optional":true}],"status":"live","first_seen_at":"2026-10-26T17:25:16Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-11-01T22:53:49Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"-\nPor favor, desplázate hacia abajo para ver la versión en español\nPark your career here, with Propark Mobility!\nAccount Manager - Parking Operations\nSalary Range: $80,000.00 Annually, plus Incentive Bonus Potential up to 15% of salary\nWork Modality: In Office\nSchedule: Full-time\nLocation: West Hollywood, CA\nApplications will be accepted until job is closed.\nIdeal Experience:\nThis position is responsible for all aspects of the operation, including shuttle fleet management, self-parking, and valet services, as well as overseeing your location team. The ideal candidate will have previous parking industry experience, with a hospitality focus also being a top asset.\nProgressive management experience with front-line team oversight\nEstablished experience with scheduling and payroll is a plus\nBachelor’s degree with a concentration in business is helpful but not required.\nSkills and Abilities we are searching for:\nYou are a motivated individual willing to take on new challenges, with management experience in the Parking, Customer Service, and/or Hospitality Industries. \nYou are a “roll-up-the-sleeves and get-stuff-done” type of person who is organized, honest and thoughtful.\nYour friends describe you as trustworthy, loyal and dependable.\nYou are self-sufficient, resourceful and decisive.\nYou see a challenge as an opportunity and are looking for a position with a chance for growth. \nYou have a flexible schedule meaning that the position may require working weekends and holidays.\nYou have impeccable conversational and written communication skills.\nYou have an exceptional way with people and you achieve extraordinary results.\nExcellent computer skills, including Microsoft Office Products including Word, Excel, Power Point, and Outlook, and ADP\nWhat We Offer: Compensation and Benefits:\nFantastic opportunities for career growth - we always look to promote from within first!\nFree Parking!!*\nCompetitive salary that is commensurate with experience, plus incentive bonus potential.\nVery generous time off allowances - holidays, vacation, wellness and an extra day off for your birthday!\nPriority driven culture that is supportive, engaging, empowering and celebratory.\nA company that values diversity, inclusion, and belonging.\nThe ability to work in a fun and progressive environment in which everyone is provided with strong direction and then empowered to complete their objectives.\nLearning opportunities through our internal training program - Propark Think\nPhenomenal Benefits Package, including medical, dental, vision, and 8 supplemental insurances, including pet insurance!\nFree and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7 \nWho We Are:\nWe make each day great - together. We create an exciting work atmosphere with a culture that is focused on supporting and celebrating each other. Our team members enjoy a positive work environment that is deeply committed to our simple driving goal: create the perfect parking moment for every guest.\nPropark Mobility is an industry leading company that began with one lone lot in Hartford, CT in 1984. Today we boast over 750+ locations throughout the U.S. and are on a 5-year plan to quadruple our size!Are you ready to park your career here? We have lots of opportunities ahead!\nAs Account Manager, you will:\nDevelop and train supervisors and line-level employees.\nReview and approve work schedules to ensure adequate coverage while minimizing expenses.\nDevelop and maintain strong client relations and attend client meetings.\nAssist supervisors in handling customer complaints and day-to-day operational issues.\nManage and submit employee, operations, and payroll reports.\nOversee the customer service program to ensure customer satisfaction.\nDevelop budgets and monitor financials to meet business goals.\nReview and evaluate audits to ensure integrity of revenue control.\nEnsure compliance with company policies and procedures, as well as those of our client.\nRespond to operational issues when needed (at times, after normal business hours).\nMaintain the highest professional and ethical standards for both our organization and our client.\nAre you ready to park your career here?\nApply today!\nWe can't wait to meet you!\n*** Free parking while working at your assigned Propark location(s).\nPropark is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.\nPlease go to the Propark corporate careers portal to view our CPRA Applicant Notice and Privacy Policy for the state of CA. This policy will also be emailed to you upon receipt of your application.\n¡Estaciona tu carrera aquí, con Propark Mobility!\nGerente de Cuenta - Operaciones de Estacionamiento\nRango salarial: $80,000.00 - $85,000.00 anuales, acorde con la experiencia, más un bono de incentivos potencial de hasta el 15% del salarioModalidad de trabajo: PresencialHorario: Tiempo completo Ubicación: West Hollywood, CA\nLas solicitudes serán aceptadas hasta que el puesto sea cubierto.\nExperiencia ideal:\nEste puesto es responsable de todos los aspectos de la operación, incluyendo la gestión de flotas de transporte, autoestacionamiento y servicios de valet parking, así como la supervisión del equipo de la ubicación. El candidato ideal contará con experiencia previa en la industria del estacionamiento, siendo un enfoque en hospitalidad un gran valor agregado.\nExperiencia progresiva en gestión con supervisión de equipos de primera línea\n\nExperiencia comprobada en programación de horarios y nómina (deseable)\n\nLicenciatura con concentración en negocios es útil, pero no obligatoria\n\nHabilidades y capacidades que buscamos:\nEres una persona motivada, dispuesta a asumir nuevos retos, con experiencia en gestión dentro de las industrias de estacionamiento, servicio al cliente y/o hospitalidad.\n\nEres una persona práctica, organizada, honesta y reflexiva, que “se arremanga y hace que las cosas sucedan”.\n\nTus amigos te describen como confiable, leal y responsable.\n\nEres autosuficiente, ingenioso(a) y decisivo(a).\n\nVes los desafíos como oportunidades y buscas un puesto con posibilidades de crecimiento.\n\nTienes disponibilidad de horario flexible, ya que el puesto puede requerir trabajar fines de semana y días festivos.\n\nPosees excelentes habilidades de comunicación verbal y escrita.\n\nTienes una habilidad excepcional para tratar con las personas y logras resultados extraordinarios.\n\nExcelentes habilidades informáticas, incluyendo Microsoft Office (Word, Excel, PowerPoint y Outlook) y ADP.\n\nLo que ofrecemos: Compensación y beneficios\nExcelentes oportunidades de crecimiento profesional: ¡siempre buscamos promover desde dentro primero!\n\n¡Estacionamiento gratuito!*\n\nSalario competitivo acorde con la experiencia, más potencial de bono por incentivos.\n\nGenerosas políticas de tiempo libre: días festivos, vacaciones, bienestar y ¡un día libre adicional por tu cumpleaños!\n\nCultura orientada a prioridades, solidaria, participativa, empoderadora y celebratoria.\n\nUna empresa que valora la diversidad, la inclusión y el sentido de pertenencia.\n\nLa oportunidad de trabajar en un entorno divertido y progresista, donde se brinda una dirección clara y luego se empodera a cada persona para cumplir sus objetivos.\n\nOportunidades de aprendizaje a través de nuestro programa interno de capacitación: Propark Think.\n\nExcelente paquete de beneficios, que incluye seguro médico, dental, de la vista y 8 seguros complementarios, ¡incluido seguro para mascotas!\n\nPrograma gratuito y confidencial de asistencia al empleado (EAP), que ofrece apoyo y recursos a empleados y sus familias las 24 horas del día, los 7 días de la semana.\n\nQuiénes somos:\nHacemos que cada día sea grandioso, juntos. Creamos un ambiente laboral emocionante con una cultura enfocada en apoyarnos y celebrarnos mutuamente. Nuestros colaboradores disfrutan de un entorno positivo, profundamente comprometido con nuestro sencillo objetivo principal: crear el momento perfecto de estacionamiento para cada huésped.\nPropark Mobility es una empresa líder en la industria que comenzó con un solo estacionamiento en Hartford, CT, en 1984. Hoy contamos con más de 750 ubicaciones en todo Estados Unidos y tenemos un plan a 5 años para cuadruplicar nuestro tamaño.\n¿Estás listo para estacionar tu carrera aquí? ¡Tenemos muchas oportunidades por delante!\nComo Gerente de Cuenta, tú:\nDesarrollarás y capacitarás a supervisores y empleados de nivel operativo.\n\nRevisarás y aprobarás horarios de trabajo para garantizar una cobertura adecuada minimizando costos.\n\nDesarrollarás y mantendrás sólidas relaciones con los clientes y asistirás a reuniones con ellos.\n\nApoyarás a los supervisores en la gestión de quejas de clientes y asuntos operativos diarios.\n\nGestionarás y presentarás informes de empleados, operaciones y nómina.\n\nSupervisarás el programa de servicio al cliente para garantizar la satisfacción del cliente.\n\nElaborarás presupuestos y monitorearás los resultados financieros para cumplir los objetivos del negocio.\n\nRevisarás y evaluarás auditorías para garantizar la integridad del control de ingresos.\n\nAsegurarás el cumplimiento de las políticas y procedimientos de la empresa y del cliente.\n\nResponderás a problemas operativos cuando sea necesario (en ocasiones, fuera del horario laboral normal).\n\nMantendrás los más altos estándares profesionales y éticos tanto para nuestra organización como para nuestros clientes.\n\n¿Estás listo para estacionar tu carrera aquí?\n¡Aplica hoy!\n¡Estamos ansiosos por conocerte!\n*** Estacionamiento gratuito mientras trabajas en tu(s) ubicación(es) asignada(s) de Propark.\nPropark es un Empleador que Ofrece Igualdad de Oportunidades (EOE). Los solicitantes calificados son considerados para empleo sin distinción de edad, raza, color, religión, sexo, origen nacional, orientación sexual, discapacidad o condición de veterano. Si necesitas asistencia o alguna adaptación durante el proceso de solicitud debido a una discapacidad, esta estará disponible a solicitud. La empresa se complace en brindar dicha asistencia y ningún solicitante será penalizado por realizar esta solicitud.\nPor favor visita el portal corporativo de carreras de Propark para consultar nuestro Aviso para Solicitantes CPRA y la Política de Privacidad para el estado de California. 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