{"id":3635031,"url":"https://alion.io/job/propark-mobility-overnight-dispatcher","title":"Overnight Dispatcher","company":{"id":1880347,"name":"Propark Mobility","domain":"propark.com","url":"https://alion.io/company/propark-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New Haven, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":17,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":34000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-02T20:55:24Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-06T16:26:51Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"-\nPlease scroll for Spanish translation | Por favor, desplácese hacia abajo para ver la traducción al español\nOvernight Dispatcher\nPay Rate: $17.93 per hour\nJob Type: Full-time & Part-time\nLocation: New Haven, CT\nShifts Available: 11 PM - 7 AM\nApplications will be accepted until job is closed.\nApplication Question(s):\nDo you have cash handling experience?\nDo you have customer service experience?\nWhat we're looking for:*\nLeads and directs shuttles, accountable based on assigned duties\nServes as central control for day-to-day vehicle communications, trip routing and handling emergency situations\nDiligently monitors shuttles to include on time performance, vehicle pull outs and properly documents rider no-shows\nMeets with the Account Manager on a regular basis to discuss KPI's goals and objectives for the department, and secure goals are being met or exceeded\nPromotes teamwork environment and effective communication between dispatchers, supervisors and operators\nCoordinate problem resolution among operators, supervisors and public\nCommunicate clear direction and response over radio with operators and supervisors utilizing established radio codes\nInfluences positive employee morale and quality customer service\nMonitor operator sign-in and sign-out utilizing computer-aided dispatching and routing tools\nMay be required to drive in service when required.\nDocuments service disruption issues utilizing dispatch log\nEnsures accurate assignment of vehicles and operators\nYou may also be asked to:\nCheerfully greet guests and sincerely thank them upon exit\nPark and retrieve guest vehicles in a safe and timely manner\nExplain the parking rates and provide instructions for guests to retrieve their self-parked vehicles\nImpress us by maintaining the company uniform appearance, cheerfully greeting and thanking guests, resolving issues, and by being an all-around pleasure to be with\nHelp the business by inspecting each vehicle before taking possession and following company guidelines\nBe outside and active most of your day, standing, walking, and sometimes helping guests with items weighing up to 50lbs\nMay be asked to complete small cleaning or maintenance tasks or other special projects\nWhat's in it for you?\nWe promote from within - park your career here!\nFree Parking!**\nFlexible scheduling; paid Holidays and Wellness.\nFree and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. Including 3 free counseling sessions for all employees and each household family member.\n(FT Employees) Paid vacation and an extra day-off on your birthday!!\n(FT Employees) Benefits Package - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k!\nThe Company offers seven (7) paid holidays even though the nature of our business requires that our locations stay open. The seven (7) holidays include: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, Birthday (Floating Holiday)* *Any positions offered that are PT, PT Seasonal, FT Seasonal, or OC are not eligible for health insurance benefits.*\nWellness is provided according to city or state mandates\nFor more information: https://www.propark.com/careers/ \nMust haves:\nYou are at least 18 years old.\nHigh School degree preferred.\nYour drivers license for at least 2 years.\nAbility to read, comprehend, and communicate effectively both verbally and through written correspondence.\nAbility to safely drive a standard or automatic transmission vehicle.\nAbility to work in a fast-paced environment.\nAbility to maintain a professional and friendly demeanor when working with other employees and the parking customer.\nAbility to provide customer resolution in a professional and friendly manner.\nPhysical Demands and Working Conditions (including but not limited to):\nThe physical demands of this position and the work environment characteristics described below are representative of those that must be met by an employee to perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job functions.\nPhysical Demands: the employee will be required to stand, walk, sit, use hands-to-fingers, handle tools or controls, reach with hands or arms, talk and hear. Employee must occasionally lift and/or move objects up to 25lbs.\nWork Environment: the employee may be subjected to weather conditions prevalent at the time. The employee is regularly exposed to fumes and airborne particles. The noise level in this work environment can range from minimal to moderate.\n*This list is not all-inclusive. The full job description will be provided at your interview.\n**Free parking while working at your assigned Propark location(s).\n Propark is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. Qualified applicants with arrest and conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.\nPlease go to the Propark corporate careers portal to view our CPRA Applicant Notice and Privacy Policy for the state of CA. This policy will also be emailed to you upon receipt of your application.\nPlease go to the Propark corporate careers portal to view our Notice of E-Verify Participation - Propark Mobility participates in E-Verify. Following acceptance of your offer, we may verify your employment eligibility through the federal E-Verify program. Notice of E-Verify Participation\n________________________________________________________________\nDespachador / Despachadora**Por favor, consulte arriba para ver el salario, turno, etc.\nPreguntas de la solicitud:\n¿Tiene experiencia en el manejo de efectivo?\n¿Tiene experiencia en servicio al cliente?\nLo que buscamos:\nDirige y coordina los shuttles, con responsabilidad según las funciones asignadas\nFunciona como control central de las comunicaciones diarias con los vehículos, la planificación de rutas y el manejo de situaciones de emergencia\nSupervisa cuidadosamente los shuttles, incluidos el cumplimiento de horarios y las salidas de vehículos, y documenta correctamente las ausencias de pasajeros\nSe reúne periódicamente con el Gerente de Cuenta para analizar los indicadores clave de desempeño (KPI), las metas y los objetivos del departamento, y asegurar que se cumplan o se superen\nPromueve un ambiente de trabajo en equipo y una comunicación eficaz entre despachadores, supervisores y operadores\nCoordina la resolución de problemas entre operadores, supervisores y el público\nComunica instrucciones y respuestas claras por radio a operadores y supervisores, utilizando los códigos de radio establecidos\nFomenta una moral positiva entre los empleados y un servicio al cliente de calidad\nSupervisa el registro de entrada y salida de los operadores mediante herramientas computarizadas de despacho y planificación de rutas\nEs posible que deba conducir en servicio cuando sea necesario\nDocumenta las interrupciones del servicio en la bitácora de despacho\nGarantiza la asignación correcta de vehículos y operadores\n¿Qué ofrecemos?\nPromovemos desde adentro: ¡estacione su carrera aquí!\n¡Estacionamiento gratis!**\nHorarios flexibles; días feriados pagados y tiempo de bienestar (Wellness) pagado.\nPrograma de Asistencia al Empleado (EAP) gratuito y confidencial, que brinda apoyo y recursos a los empleados y a sus familias las 24 horas del día, los 7 días de la semana. Incluye 3 sesiones de consejería gratuitas para cada empleado y para cada integrante de su hogar.\n(Empleados de tiempo completo) ¡Vacaciones pagadas y un día libre adicional en su cumpleaños!\n(Empleados de tiempo completo) Paquete de beneficios: seguro médico, HSA, FSA, dental, de visión y 6 seguros complementarios, incluidos beneficios de transporte, seguro para mascotas y plan 401(k).\nLa Compañía ofrece siete (7) días feriados pagados, aun cuando la naturaleza de nuestro negocio exige que nuestras ubicaciones permanezcan abiertas. Los siete (7) días feriados son: Año Nuevo, Día de los Caídos (Memorial Day), Día de la Independencia, Día del Trabajo (Labor Day), Día de Acción de Gracias, Navidad y Cumpleaños (día feriado flotante). Los puestos ofrecidos de medio tiempo, medio tiempo temporal, tiempo completo temporal u ocasional (OC) no son elegibles para beneficios de seguro médico.\nEl tiempo de bienestar (Wellness) se otorga conforme a las disposiciones municipales o estatales.\nPara más información: https://www.propark.com/careers/\nRequisitos indispensables:\nTener al menos 18 años de edad.\nPreferiblemente, diploma de escuela secundaria (High School).\nContar con licencia de conducir desde hace al menos 2 años.\nCapacidad para leer, comprender y comunicarse de manera eficaz, tanto verbalmente como por escrito.\nCapacidad para conducir con seguridad vehículos de transmisión estándar (manual) o automática.\nCapacidad para trabajar en un entorno de ritmo acelerado.\nCapacidad para mantener una actitud profesional y amable al trabajar con otros empleados y con los clientes del estacionamiento.\nCapacidad para resolver los problemas de los clientes de manera profesional y amable.\nExigencias físicas y condiciones de trabajo (incluidas, entre otras):\nLas exigencias físicas de este puesto y las características del entorno de trabajo que se describen a continuación son representativas de aquellas que debe cumplir un empleado para desempeñar las funciones esenciales de este puesto. Se podrán realizar adaptaciones razonables para permitir que las personas con discapacidad desempeñen estas funciones esenciales del trabajo.\nExigencias físicas: el empleado deberá permanecer de pie, caminar, sentarse, usar las manos y los dedos, manipular herramientas o controles, estirar los brazos, hablar y oír. Ocasionalmente, el empleado deberá levantar o mover objetos de hasta 25 libras (11.3 kg).\nEntorno de trabajo: el empleado podrá estar expuesto a las condiciones climáticas presentes en el momento. El empleado está expuesto con regularidad a humos y partículas en suspensión. El nivel de ruido en este entorno de trabajo puede variar desde mínimo…\n*Esta lista no es exhaustiva. La descripción completa del puesto se le proporcionará en su entrevista.**Estacionamiento gratuito mientras trabaje en la(s) ubicación(es) de Propark que se le asigne(n).\nAvisos legales\n Propark es un empleador que ofrece igualdad de oportunidades (EOE). Los solicitantes calificados son considerados para el empleo sin importar su edad, raza, color, religión, sexo, origen nacional, orientación sexual, discapacidad o condición de veterano. Si necesita asistencia o una adaptación durante el proceso de solicitud debido a una discapacidad, está disponible previa solicitud. La compañía se complace en brindar dicha asistencia, y ningún solicitante será penalizado como resultado de dicha solicitud. Los solicitantes calificados con antecedentes de arresto y condena serán considerados para el empleo de conformidad con la Ordenanza de Oportunidad Justa (Fair Chance Ordinance) de San Francisco.\nVisite el portal corporativo de empleo de Propark para consultar nuestro Aviso al Solicitante y Política de Privacidad conforme a la CPRA para el estado de California. Esta política también se le enviará por correo electrónico al recibirse su solicitud.\n Visite el portal corporativo de empleo de Propark para consultar nuestro Aviso de Participación en E-Verify. Propark Mobility participa en E-Verify. 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