{"id":775664,"url":"https://alion.io/job/propellerhead-systems-reliability-engineer","title":"Systems Reliability Engineer","company":{"id":688265,"name":"Propellerhead","domain":"propellerhead.co.nz","url":"https://alion.io/company/propellerhead","size_band":null,"is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":71,"open_postings":10,"ghost_share":0.4,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":70,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Auckland, New Zealand"],"countries":["NZ"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":39000,"max_usd":86000,"period":"year","method":"role_country_seniority_unknown","sample_n":18},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Bitbucket","optional":false},{"name":"CI/CD","optional":false},{"name":"Dynatrace","optional":false},{"name":"GitHub Actions","optional":false},{"name":"JavaScript","optional":false},{"name":"Linux","optional":false},{"name":"New Relic","optional":false},{"name":"Node JS","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"React.js","optional":false},{"name":"Ruby","optional":false},{"name":"Rust","optional":false},{"name":"Terraform","optional":false}],"status":"live","first_seen_at":"2018-02-25T01:52:48Z","employer_posted_date":"2018-02-25","last_verified_at":"2026-11-13T05:09:13Z","board_verified":true,"closed_at":null,"days_open":3183,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":3183},"description":"The Role:\nWe're looking for an experienced, AI-native Systems Reliability Engineer to join our Engineering Team. This team works alongside our core development teams to support existing operations, with a mandate for continuous improvement and the goal to create systems that are as \"hands-off\" as possible. You'll work with our delivery teams throughout the development lifecycle to ensure systems delivered are scalable, robust, and supportable. You'll also work on optimising our software and infrastructure to improve reliability and decrease cost.\nYou are agentic-first. You reach for AI to diagnose, script, automate and document as a matter of course, and you are at home operating within an AI-assisted delivery pipeline.\nThere is an element of working on support issues arising in real time while also participating in DevOps tasks to implement changes and investigate problems.\nIn both instances, the expectation is that AI does the first pass and you direct and verify it.\nPropellerhead operates a hybrid working model (work from our office and from your own home). While you must be based in Auckland for this role, we warmly welcome applications from across New Zealand and internationally who are planning to relocate to Auckland. This particular role requires regular in-person office attendance.\nWe offer a culture built on trust, continuous learning, and meaningful impact. You'll join a team that values integrity over ego, and clarity over complexity.\nRole Responsibilities:\nWorking alongside core development teams to design cloud deployment architectures on Azure.\nLeading the provisioning of deployment environments - including all aspects of servers, services and networking - and communications with technical client stakeholders.\nEnsuring aspects of security, scalability, supportability and performance are implemented in solution architectures.\nAssisting development teams to build continuous integration and deployment pipelines using toolsets selected for the particular technology stack.\nCarrying out scheduled software releases in partnership with development teams where full automation has not yet been achieved.\nConfiguring monitoring and alerting tools, and integrate into support desk software.\nProviding technical assistance to support ticket triaging and troubleshooting, while verifying the symptoms, impact and responsibility for further investigation.\nActively participating in the diagnosis and remedy of reactive support issues during business hours and on a shared on-call after hours basis.\nCompleting incident reports, including recommendations for ongoing mitigation. Implement mitigations in partnership with core development teams.\nMonitoring incident progress, and communicating status updates to clients.\nDesigning and implementing proactive continuous improvement programmes for our solutions to minimise the occurrence of support issues.\nAutomating first. When a task recurs, you build the automation rather than repeat it.\nDocumenting, with AI-assistance, system architecture and configuration/ deployment processes; proactively sharing technical knowledge with support developers across multiple teams.\nSkills & Experience Required:\nPrevious experience as a Site/Systems Reliability Engineer, DevOps Engineer or equivalent role.\nAgentic-first: you are very comfortable using AI to diagnose, script, automate and document, and to work within an AI-assisted delivery pipeline. This is central to the role.\nExpertise developing scalable web applications.\nSome proficiency in Rust, Java, .NET or Go. Experience in JavaScript, HTML, CSS, Node.js, ReactJS, AngularJS or similar front-end frameworks.\nProven scripting experience using PowerShell, Ruby, Python, shell or other common scripting languages, including the use of AI tools to help construct these.\nStrong experience in Microsoft Azure deployment architectures, Microsoft DevOps deployment pipelines, GitHub Actions, and Terraform.\nSystem administration of Linux cloud-based server environments.\nTroubleshooting and configuration of virtual networks.\nFamiliarity with configuration of New Relic, Dynatrace or similar monitoring framework, including building dashboards and alerting integration.\nSome experience with AWS and Bamboo/Bitbucket Pipelines tools would be an advantage.\nAbility to easily switch context across different technologies and complex environments.\nAbility to remain calm under the pressure of high-priority issue resolution scenarios.\nGood judgement about when to trust an AI-generated diagnosis and when to verify by hand.\nA strong desire to learn and up-skill.\nYou must be Auckland based for this role. We offer a hybrid working model (working from home and working on-site), however office attendance is currently required three days per week on our dedicated teams in-office days, and occasionally as needed due to client and team requirements.","description_format":"text","description_chars":4877,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Hybrid work"],"hiring_locations":[{"name":"New Zealand","iso":"NZ","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Custom Software Development","AI Consulting & Integration"],"lifecycle":[{"event":"open","at":"2026-09-11T22:56:32Z"}],"visa":[],"liveness":{"score":4,"band":"cold","label":"Long shot","p_open":1,"p_active":0.143,"p_room":0.28,"age_days":3182,"expected_fill_days":70,"reasons":["conf:1","velocity","ghost","win:tail","crowd:"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/propellerhead-systems-reliability-engineer","json_url":"https://alion.io/job/propellerhead-systems-reliability-engineer.json","meta":{"generated_at":"2026-11-13T10:28:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21441,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":688265},"rest":"https://alion.io/mcp/rest/get_company?id=688265"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpropellerhead-systems-reliability-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpropellerhead-systems-reliability-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpropellerhead-systems-reliability-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/propellerhead-systems-reliability-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpropellerhead-systems-reliability-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":775664}},{"tool":"search_jobs","arguments":{"company":"propellerhead.co.nz","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":775664},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}