{"id":4028627,"url":"https://alion.io/job/property-finder-group-it-support-engineer","title":"IT Support Engineer","company":{"id":693205,"name":"Property Finder Group","domain":"propertyfinder.com","url":"https://alion.io/company/propertyfinder-3","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":true,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":{"grade":"B","score":79,"open_postings":7,"ghost_share":0,"stale_share":0.857,"repost_share":0,"time_to_fill_p50_days":37,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cairo, Egypt"],"countries":["EG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-10T12:32:11Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-10T23:53:42Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Property Finder is the leading property portal in the Middle East and North Africa (MENA) region, dedicated to shaping an inclusive future for real estate while spearheading the region’s growing tech ecosystem. At its core is a clear and powerful purpose: To change living for good in the region.\nFounded on the value of great ambitions, Property Finder connects millions of property seekers with thousands of real estate professionals every day. The platform offers a seamless and enriching experience, empowering both buyers and renters to make informed decisions. Since its inception in 2007, Property Finder has evolved into a trusted partner for developers, brokers, and home seekers. As a lighthouse tech company, it continues to create an environment where people can thrive and contribute meaningfully to the transformation of real estate in MENA.\nRole Summary:\n The role involves providing technical support to employees, troubleshooting IT issues, maintaining video conferencing systems and meeting room equipment, and ensuring smooth day-to-day IT operations.\nKey Responsibilities:\nInstall, configure, and troubleshoot computer hardware, software, operating systems, networks, printers, and scanners.\n\nInstall, configure, and maintain audio-visual equipment, including mixers, microphones, speakers, and video conferencing systems.\n\nMonitor and maintain IT systems and network performance to ensure reliable operations.\n\nProvide technical support on-site, remotely, and over the phone, ensuring issues are resolved efficiently.\n\nManage user accounts, support new employee setups, and test new technologies.\n\nProvide technical guidance and training to employees on IT systems, tools, and technical issues.\n\nDesired Qualifications:\nBachelor’s degree in Computer Science, Information Technology, or a related field.\n\n2 to 4 years of experience in technical support or a similar role.\n\nStrong expertise in diagnosing and troubleshooting hardware, software, and network issues.\n\nExcellent communication skills, with the ability to explain complex technical concepts to non-technical users.\n\nExperience with support ticketing systems and remote support tools.\n\nRelevant certifications (e.g., CompTIA, Cisco, Network+) are preferred.\n\nLanguages: Very Good command of English (oral/written).\n\nOur promise to talent\nAt Property Finder, we believe talent thrives in an environment where you can be your best self. Where you are empowered to create, elevate, grow, and care. Our team is made up of the best and brightest, united by a shared ambition to change living for good in the region. We attract top talent who want to make an impact. We firmly believe that when our people grow, we all succeed.\nProperty Finder Guiding Principles\nThink Future First\n\nData Beats Opinions, Speed Beats Perfection\n\nOptimise for Impact\n\nAct Like An Owner\n\nThe Biggest Risk is Taking no Risk at All\n\nFind us at:\nTwitter\nFacebook\nInstagram\nLinkedin\nGlassdoor","description_format":"text","description_chars":2942,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate","PropTech","Online Classifieds"],"lifecycle":[{"event":"open","at":"2026-11-10T17:49:24Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":37,"reasons":["conf:1","win:early","comp:junior"],"computed_at":"2026-11-11T01:25:03Z"},"pay":null,"html_url":"https://alion.io/job/property-finder-group-it-support-engineer","json_url":"https://alion.io/job/property-finder-group-it-support-engineer.json","meta":{"generated_at":"2026-11-11T01:25:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":48,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":693205},"rest":"https://alion.io/mcp/rest/get_company?id=693205"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fproperty-finder-group-it-support-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fproperty-finder-group-it-support-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fproperty-finder-group-it-support-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/property-finder-group-it-support-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fproperty-finder-group-it-support-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4028627}},{"tool":"search_jobs","arguments":{"company":"propertyfinder.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4028627},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}