{"id":1923856,"url":"https://alion.io/job/proquest-manager-data-governance","title":"Manager, Data Governance","company":{"id":722474,"name":"ProQuest","domain":"proquest.com","url":"https://alion.io/company/proquest","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":76,"open_postings":12,"ghost_share":0,"stale_share":0.917,"repost_share":0.083,"time_to_fill_p50_days":30,"computed_at":"2026-10-05T05:45:15Z"}},"role":"Management","role_family":"Management","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chennai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":11000,"max_usd":25000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":17},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Master Data Management","optional":false}],"status":"live","first_seen_at":"2026-10-05T19:05:38Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-05T22:22:41Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"We are looking for a Manager Data Governance to be based in Chennai, to lead the Intellectual Property (IP) Sales Operations master-data function. Reporting to the Senior Director, Sales Operations, this role will be accountable for the strategy, operating model, governance framework and day-to-day delivery of account and customer master-data services across the IP business.\nThe successful candidate will lead a team of two Senior Data Governance Analysts and will be responsible for ensuring trusted, accurate and governed master data across Salesforce and connected enterprise systems. The role combines strategic leadership, operational management, governance oversight and continuous improvement to support business growth, operational efficiency and informed decision-making.\nAbout You - experience, education, skills, and accomplishments\nBachelor’s Degree or equivalent experience\nMinimum 7 years of experience in Data Governance, Master Data Management, Data Operations or a related discipline\nAbility to work across Sales, Finance, Operations, Compliance, IT, and other business functions\nPrevious experience leading a team, operational service or governance function\nStrong practical knowledge of account and customer master-data management\nExperience managing account hierarchies, duplicate resolution, data cleansing, enrichment and governance controls\nExperience managing service levels, operational workloads, backlogs, quality measures and escalations\nAbility to translate enterprise governance requirements into practical local policies, procedures and decision frameworks\nStrong stakeholder-management and influencing skills\nStrong analytical, problem-solving and decision-making capabilities.\nExcellent written and verbal communication skills\nExperience using Salesforce and external reference data such as D&B\nExperience using reporting tools, Excel and analytical techniques to monitor quality and operational performance\nIt would be great if you also had . . .\nMaster's Degree, MBA or relevant professional qualification\nExperience working with Tamr, NetSuite, SAP or similar enterprise platforms\nExperience implementing governance controls, audit processes or data quality frameworks\nExperience leading business transformation, system implementation or integration initiatives\nExperience defining operating models, governance structures or stewardship frameworks\nUnderstanding of data ownership, stewardship, auditability and decision-rights models\nExperience leading process improvement and change management initiatives\nWhat will you be doing in this role?\nLead the IP Sales Operations strategy, operating model and future direction for account and customer master data\nAlign IP policies, procedures, controls and decision frameworks with enterprise governance standards and business objectives\nOwn the timely and accurate delivery of account and customer master-data services\nOversee account creation, validation, enrichment, hierarchy management and duplicate resolution across Salesforce and connected platforms\nMonitor service levels, workload, backlogs and operational performance to drive consistent execution and continuous improvement\nOwn data-quality standards and governance controls, monitoring trends to identify risks and control weaknesses\nMake and document transparent, auditable master-data decisions, securing stakeholder approval when changes affect downstream processes or responsibilities\nBuild strong partnerships across Sales, Finance, Operations, Compliance, IT and other functions, with clear ownership boundaries and hand-offs\nAct as the primary escalation point for complex master-data issues and clearly communicate decisions, risks and dependencies to stakeholders and leadership\nLead root-cause analysis and process improvements that strengthen data quality, efficiency and governance controls\nAssess master-data impacts and coordinate testing, implementation and adoption for business and technology changes involving Salesforce, D&B, Tamr, NetSuite and SAP\nLeadership Responsibilities:\nLead, coach and develop a high-performing Master Data team, promoting accountability, collaboration and a service-focused culture\nSet clear priorities, objectives and performance measures aligned with Master Data and broader business goals\nDirect and review the team’s work to ensure data quality, consistent standards and timely delivery against operational targets\nCommunicate and reinforce data governance policies, processes and responsibilities with stakeholders across the organization\nProvide regular coaching, feedback, training and development opportunities to build team capability and support career growth\nSupport workforce planning, recruitment, staffing decisions and business continuity to maintain effective Master Data operations\nAbout the Team\nThe team is responsible for maintaining trusted account and customer master data across business systems while ensuring alignment with enterprise governance standards and local business requirements. The team works closely with Sales Analytics, Finance, IT and operational stakeholders to ensure high-quality master data that supports business decision-making and operational effectiveness. Product master data remains centrally managed by IT\nHours of Work\nThis is a full-time role requiring 40 working hours per week based out of Chennai India (IST)\nWork Mode-Hybrid as per Clarivate location\nAt Clarivate, we are committed to providing equal employment opportunities for allqualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.","description_format":"text","description_chars":5710,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Higher Education"],"lifecycle":[{"event":"open","at":"2026-10-05T19:05:38Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":30,"reasons":["conf:2","win:early","comp:brand"],"computed_at":"2026-10-06T01:03:51Z"},"pay":null,"html_url":"https://alion.io/job/proquest-manager-data-governance","json_url":"https://alion.io/job/proquest-manager-data-governance.json","meta":{"generated_at":"2026-10-06T01:03:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1458,"day_limit":5000,"remaining_today":3542,"minute_limit":60,"resets_at":"2026-10-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":722474},"rest":"https://alion.io/mcp/rest/get_company?id=722474"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fproquest-manager-data-governance"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fproquest-manager-data-governance"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fproquest-manager-data-governance"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/proquest-manager-data-governance\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fproquest-manager-data-governance"}]}