{"id":3512816,"url":"https://alion.io/job/prorecruit-versaatech-receptionist","title":"Receptionist","company":{"id":4489152,"name":"ProRecruit Versaatech","domain":"versaatech.com","url":"https://alion.io/company/prorecruit-versaatech-2","size_band":"51-200","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Thika, Kenya"],"countries":["KE"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":16000,"max":30000,"currency":"KES","period":"month","gross":true,"usd_annual":2796},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft 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appointment calendar.\n\n Register patients and assist with the collection and verification of basic patient information in line with facility procedures.\n\n Maintain accurate reception records, including visitor logs, appointment details, and relevant administrative documentation.\n\n Coordinate communication between patients, medical teams, and administrative departments to support smooth service delivery.\n\n Manage patient flow at the front desk and promptly escalate delays, complaints, or service concerns to the appropriate supervisor.\n\n Receive and appropriately direct correspondence, deliveries, and documents within the facility.\n\n Support billing, cashiering, or insurance-related processes where required, without compromising patient confidentiality.\n\n Maintain a clean, organized, and professional reception area at all times.\n\n Ensure patient information and facility records are handled with discretion and confidentiality.\n\n Assist with general administrative duties, including filing, photocopying, data entry, and preparation of routine reports.\n\n Follow facility policies, health and safety procedures, and applicable standards governing patient care and confidentiality.\n\n Provide a courteous and professional experience that reflects the facility's standards of patient service.\n\nQualifications and Experience\n\n At least 2 years of experience in a receptionist, front-office, customer service, or administrative role.\n\n Previous experience in a hospital, clinic, specialized medical facility, or other healthcare environment is an added advantage.\n\n Strong communication and interpersonal skills with a professional and approachable manner.\n\n Good organizational skills and the ability to manage multiple tasks in a busy environment.\n\n Proficiency in Microsoft Office and basic computer applications.\n\n Ability to handle confidential information with discretion.\n\n Good telephone etiquette and customer service skills.\n\n Ability to remain 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