{"id":3425910,"url":"https://alion.io/job/prorekruter-dutch-customer-advisor","title":"Dutch Customer Advisor","company":{"id":4387467,"name":"ProRekruter","domain":"prorekruter.com","url":"https://alion.io/company/prorekruter","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"B","score":71,"open_postings":12,"ghost_share":0.417,"stale_share":0,"repost_share":0.583,"time_to_fill_p50_days":19,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Athens, Greece"],"countries":["GR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":11000,"max_usd":22000,"period":"year","method":"role_country_seniority_unknown","sample_n":200},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":true,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-27T16:38:38Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-11-13T21:03:40Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":2,"flags":["repost"],"days_open":16},"description":"Dutch Customer Advisor Athens | Hybrid Payment Services Dutch Customer Advisor | Payment Terminals | Hybrid Dutch Customer Advisor | Payment Terminals | Hybrid Athens | Mon-Fri | Start 7.12\n 1,450-1,595 gross/month Greece, AthensPermanent, Full timeHybridJob Overview\n QualificationDutch C2 | English C1 Hours / scheduleMonday-Friday, within 09:00-18:30 (40 hours/week, weekends off) 7.12 IndustryPayment Services Do you speak Dutch at C2 level and enjoy helping customers?\nLocal hire only - you must already live in Athens.\nJoin an international team as a Dutch-speaking Customer Advisor in Athens and support customers with payment terminals, transactions and everyday payment enquiries.\n1,450-1,595 gross/month + 2 extra salaries | Hybrid | Monday-Friday | Weekends off\nUse your communication and problem-solving skills in an international payment services project, with fully paid training at the beginning of employment.\n Location & Schedule\n Location: Athens - Neos Kosmos, Greece\n Work model: Hybrid (office + home office)\nPossible start: 7.12\nYour schedule: Monday-Friday, within 09:00-18:30 - 40 hours/week, weekends\n About the Project\n Support customers using payment terminals and merchant acquiring services with their transaction and payment enquiries.\nYou will also help with onboarding new customers and keep their information up to date.\n What You Will Do\n Support Dutch-speaking customers with payment terminal and payment-related enquiries\nHandle transaction questions, including refunds, manual charges and locating payments\nHelp onboard new customers\nUpdate merchant information in the database\nUse your analytical and problem-solving skills to clarify financial enquiries and provide clear support\n Salary & Remuneration\n Base salary: 1,450 gross/month, paid 14 times per year (including 2 additional base-salary payments)\n Monthly performance bonus: up to 145 gross/month (10% of base salary)\n Up Hellas meal card: 3 net per worked day (approx. 60 net/month), increasing to 6 net per worked day (approx. 120 net/month) after \nAverage monthly gross package: 1,450-1,595 + 2 additional base-salary payments per year (2,900 gross total) + Up Hellas meal card (approx. 60 net/month).\n What We Offer\n Possible start: 7.12\n Hybrid work in Athens (office + home office)\nYour schedule: Monday-Friday, within 09:00-18:30 - 40 hours/week, weekends off\nPermanent full-time Greek employment contract\nFully paid training and learning courses to develop your skills\nPrivate health insurance, including optical and dental care, medical appointments and reimbursement of covered expenses\nFree online language courses, including Greek\nFree access to the gym inside the office building, including classes such as Pilates and yoga\nRooftop cinema with Acropolis views\nOn-site cafeteria for lunch breaks with colleagues\n20 paid holiday days per year, increasing to 21 after one year and 22 after two years of employment\nReferral bonuses for recommending new colleagues\nCompany parties, events and activities, both on-site and off-site\n What We Are Looking For\n Dutch at C2 level\nEnglish at C1 level\nStrong PC and MS Office skills, with confidence using multiple systems\nAnalytical and problem-solving skills, with confidence working with numbers and data\nClear written and verbal communication, teamwork and the ability to multitask and work towards targets\nYou already live in Athens and are ready to work in a hybrid model with office days in Athens - Neos Kosmos\n Local Hire Only\n This role is open to candidates already living in Athens.\nRelocation support is not available for this position.\n Why Apply?\n Looking for a Dutch-speaking Customer Advisor role with hybrid working and weekends off?\nApply with your CV and join the next payment services training group in Athens.\n What happens after you apply?\n Similar Dutch jobs in Greece\n Other current opportunities that may match your profile.\n Dutch Jobs AthensDutch-speaking Jobs GreeceDutch Customer Advisor AthensPayment Support Jobs GreeceCustomer Service AthensMerchant Support JobsHybrid Jobs AthensYour details First Name Last Name Location (City) Your phone number Email CV (Max 10MB, PDF, JPG, PNG) Upload Your CV A few quick questions When is the earliest and most suitable date to start for you? Do you need relocation support? If you are living abroad now, when are you ready to relocate to perform this job? What is your Dutch level (written and spoken)? What is your English level (written and spoken)? Do you already live in Athens and are you ready to work in a hybrid model with office days in Athens - Neos Kosmos? This offer is related to our client Concentrix Greece. Do you agree to continue with your application? YesNoAre you legally entitled to work in Greece? If you are not an EU citizen, please specify the basis on which you are allowed to work in Greece. Is there anything else you would like us to know about your application? and consent to the processing of your personal data and sharing it with the client offering this vacancy. Thank you for your application!\n Your application has been successfully submitted.\nWe will review your application and, if your profile matches the position, either our recruitment team or the client will contact you by email or phone.\nThis usually takes 1-4 business days. Please keep an eye on your inbox, including your spam/junk folder, and make sure you are available for incoming calls.","description_format":"text","description_chars":5411,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Greek","level":"All levels","optional":false},{"language":"Dutch","level":"Proficiency (C2)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Cafeteria","Health insurance","Home office","Hybrid work"],"hiring_locations":[{"name":"Greece","iso":"GR","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-28T22:27:14Z"},{"event":"close","at":"2026-11-05T09:11:10Z"},{"event":"reopen","at":"2026-11-06T09:36:26Z"},{"event":"close","at":"2026-11-09T10:22:30Z"},{"event":"reopen","at":"2026-11-12T12:27:43Z"}],"visa":[],"liveness":{"score":25,"band":"fade","label":"Fading","p_open":1,"p_active":0.331,"p_room":0.75,"age_days":17,"expected_fill_days":19,"reasons":["conf:4","repost:2","agency","win:late"],"computed_at":"2026-11-14T01:28:16Z"},"pay":null,"html_url":"https://alion.io/job/prorekruter-dutch-customer-advisor","json_url":"https://alion.io/job/prorekruter-dutch-customer-advisor.json","meta":{"generated_at":"2026-11-14T01:28:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1215,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4387467},"rest":"https://alion.io/mcp/rest/get_company?id=4387467"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fprorekruter-dutch-customer-advisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fprorekruter-dutch-customer-advisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fprorekruter-dutch-customer-advisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/prorekruter-dutch-customer-advisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fprorekruter-dutch-customer-advisor"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3425910}},{"tool":"search_jobs","arguments":{"company":"prorekruter.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3425910},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}