{"id":1347744,"url":"https://alion.io/job/pros-office-services-lead","title":"Office Services Lead","company":{"id":1770500,"name":"PROS","domain":"pros.com","url":"https://alion.io/company/pros-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-28T05:45:00Z"}},"role":"Legal","role_family":"Legal","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sofia, Bulgaria"],"countries":["BG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-09-25T00:00:00Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-09-28T18:07:12Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"The Office Services Lead is responsible for overseeing the on-site office processes, maintaining vendor relations, assisting with budget and internal and external meetings and executing executive level administrative projects and events.\nMAIN DUTIES AND RESPONSIBILITIES\nCapable of business correspondence with outside vendors and internal co-workers at all levels of the organization;\nLiaison between vendor and Legal/Procurement to generate a contract that is agreeable to both parties and adheres to the company’s standards;\nResponsible for badge access processes which includes continuous maintenance to confirm compliance with security;\nAssist with all catering activity and on-site events;\nEnsure all office space is organized and in good working order\nWillingness to assist with all stocking, inventory, supply ordering processes\nProcess invoices and partner with Accounting\nOversee all shipping and receiving activity;\nEngage in front desk activities as needed\nOversee and own the on-going development of manuals and documentation;\nOrganize and coordinate with employees for the most optimal space utilization in a cost-effective manner;\nMaintain relationships with outside vendors and advise on potential new vendors\nUpdate the office budget which rolls up into the overall department budget;\nWork with building management to ensure all areas, including parking, are up to code and office is in good working order;\nPoint of contact for Safety and Emergency policies and protocols\nAct as resource for other team members\nCommunicate building updates and internal process/policy changes to Sofia employees\nWillingness to take on new projects as needed\nSPECIFIC KNOWLEDGE AND SKILLS\nExcellent verbal and written communication skills that allow for effective communication with executive management and across a multicultural, multinational environment;\nIndependent and self-motivated professional with exceptional research, analytical, oral and writing skills; able to grow positive relationships with clients and colleagues at all organizational levels;\nPossess mature confidence when managing changing priorities;\nPossess front office professionalism.\nKEY BEHAVIOR SKILLS\nHighly organized, able to work autonomously, to delegate and multitask effectively and to meet tight deadlines;\nConsistently represent the company in professional manner.\nLEVEL OF QUALIFICATION/EDUCATION/EXPERIENCE\nProficiency with Outlook and Microsoft Office (Word, Excel, PowerPoint and Internet applications);\n3 years as a Senior Office Services Specialist.\nWhy Join PROS?\nPROS culture and its extraordinary people are at the core of our success. We are passionate about what we do and relentless in delivering on our promises.\nOur commitment to customer success inspires us to think smarter and dream bigger, empowering airlines to achieve more than they ever imagined through intelligent offer and revenue optimization.\nAt PROS, we foster a culture of care, where people feel supported to grow, innovate, and bring their best selves to work-every day. From flexible ways of working to continuous learning, we empower our teams to thrive both personally and professionally.\nJoin PROS, a dedicated travel technology company with nearly 40 years of proven airline expertise and a long runway for future growth, now powering the future of AI-driven airline retailing. If you want to be part of something exceptional, help us shape how airlines compete, innovate, and win.\nPROS Core Values\nWe are Owners\n\nWe look for every opportunity to create a better PROS and a better experience for our customers - and we hold ourselves accountable.\nWe are Innovators\n\nWe think creatively to find new paths to success - for our people, our customers and our business.\nWe Care\n\nWe are centered on caring for the people, businesses, and communities we serve.","description_format":"text","description_chars":3824,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[{"name":"Bulgaria","iso":"BG","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Health Care","Professional Services"],"lifecycle":[{"event":"open","at":"2026-09-27T17:30:05Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":32,"reasons":["conf:1","win:early"],"computed_at":"2026-09-28T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/pros-office-services-lead","json_url":"https://alion.io/job/pros-office-services-lead.json","meta":{"generated_at":"2026-09-29T02:30:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2267,"day_limit":5000,"remaining_today":2733,"minute_limit":60,"resets_at":"2026-09-30T00:00:00Z"}}}