{"id":3273013,"url":"https://alion.io/job/proshop-erp-implementation-project-manager","title":"Implementation Project Manager","company":{"id":685602,"name":"ProShop ERP","domain":"proshoperp.com","url":"https://alion.io/company/proshoperp","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":null},"role":"Management","role_family":"Management","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["US","CA"],"hiring_countries_total":2,"salary":null,"salary_estimate":{"min_usd":75000,"max_usd":140000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":251},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AS9100","optional":false},{"name":"Google Workspace","optional":true},{"name":"ISO 13485","optional":true},{"name":"Jira","optional":true}],"status":"live","first_seen_at":"2026-10-26T11:29:20Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-30T14:53:41Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"The ProShop Mission Statement:We empower manufacturers with software grounded in deep industry insight to unlock the full potential of their business and strengthen the communities they serve. \nOur Core Values: Win Together, Lead with Care, Embrace the Pace and Say It, Do It\nProShop ERP is the system of execution built exclusively for precision machine shops. Trusted by more than 700 manufacturers across aerospace, defense, medical, and energy, ProShop helps shops capture institutional knowledge, uphold compliance on the floor, and run more predictably - without depending on who happens to be there. Learn more at www.proshoperp.com\nDepartment: Implementation\nReports to: Director of Implementation\nJob Location: The candidate must be located in the United States. We are unable to pursue candidates in the following states/provinces: California, New York (US); Quebec (Canada)\nEmployment Type: full-time/salaried\nJob Summary:\nThe ProShop ERP Implementation Project Manager is a critical client-facing role responsible for the end-to-end management of new customer implementations. You will be the primary point of contact for machine shop clients from the post-sale kickoff to the final go-live, ensuring a timely, successful, and transformative adoption of ProShop ERP. This role requires a perfect blend of project management discipline, deep manufacturing process knowledge, and exceptional communication skills to translate complex production requirements into a fully configured ProShop solution. It also requires deep, hands-on knowledge of the ProShop ERP product itself, including its data model, configuration logic, and module interdependencies, at a level sufficient to configure, troubleshoot, and problem-solve independently. This position involves regular travel to client sites.\nEssential Duties:\nEnd-to-End Project Management: Lead and manage the entire ProShop ERP implementation lifecycle for multiple machine shop clients simultaneously, including project planning, scope definition, resource allocation, and timeline management.\nClient Relationship Management: Serve as the main liaison between the client and internal teams, building strong, collaborative relationships and managing expectations within the context of a ProShop ERP deployment.\nChange Management: Successful ProShop ERP Implementation Project Managers must possess a strong capability to effectively lead change initiatives within organizations ranging from 10 to 200 individuals. This requires a deep understanding and application of proven change management techniques. The Project Manager will be responsible for building a compelling vision for the new ERP system, clearly articulating its benefits and aligning stakeholders. They will also be tasked with creating comprehensive action plans that outline specific steps, timelines, and responsibilities for the implementation process. The goal is to facilitate a smooth transition, minimize disruption, and maximize the positive impact of the ProShop ERP system on the organization's operations.\nDiscovery & Requirements Gathering: Conduct detailed discovery sessions to deeply understand their specific machine shop workflows, including quoting, job costing, production scheduling, inventory, quality management systems (QMS), tool management, and compliance standards (e.g., AS9100, ISO 9001). Surface product-fit issues as they come up in these sessions and propose configuration solutions in the moment, so requirements leave discovery with a viable path to build.\nSolution Configuration & Delivery: Personally configure ProShop ERP modules to meet client specifications, including quoting, job costing, production scheduling, inventory, quality management systems (QMS), and tool management. This is hands-on work: building and testing workflows, fields, and automations in the system yourself, and mapping client production processes to the ERP so every module is set up for optimal performance and compliance.\nRisk & Issue Management: Proactively identify, track, and mitigate project risks and issues related to data migration from legacy systems, process changes, and user adoption on the shop floor. Develop contingency plans to ensure project milestones are met. Own technical triage on escalated issues, diagnosing whether a problem is a configuration gap, a data issue, or a genuine product limitation, and routing it accordingly.\nProduct Expertise & Escalation: Serve as the team’s subject-matter expert on ProShop ERP’s configuration capabilities. Distinguish client needs that can be met through custom configuration from those that require product enhancement, and partner directly with Product and Engineering on the latter, with a clear technical case for the change.\nValidation & Training Readiness: Validate the configured system against client requirements and confirm it is training-ready before enablement begins. Hand off configuration context and supporting documentation to whoever delivers training, so sessions for machinists, production managers, quality inspectors, and estimators reflect how the client’s system is actually built.\nProject Documentation: Maintain meticulous project documentation, including project plans, status reports, process maps, and configuration guides relevant to the client's manufacturing environment and ProShop setup.\nProcess Improvement: Contribute to the continuous improvement of our ProShop ERP implementation methodology, tools, and best practices to enhance efficiency and customer satisfaction.\nRequired Qualifications:\nMust be located in US or Canada (excluding California, Quebec and Manitoba).\nEducation: Bachelor's degree in Business Administration, Manufacturing Engineering, Mechanical Engineering, Information Systems, or a related field.\nExperience: 3-5 years of experience or equivalent in project management, specifically managing ERP software implementations within a manufacturing or machine shop environment.\nHands-On System Configuration: Demonstrated hands-on experience configuring or administering complex business software, such as an ERP, MES, or comparable multi-module platform, including setup of workflows, fields, and automations. This is a separate requirement from project management experience, and both are needed.\nTravel Requirement: Ability and willingness to travel to client sites for key project phases like discovery, training, and go-live support (estimated at 25-40%).\nCommunication Skills: Exceptional verbal and written communication skills. Ability to articulate complex ideas clearly, facilitate meetings effectively, and build rapport with diverse audiences.\nProblem-Solving: Excellent analytical and problem-solving abilities with a keen attention to detail, especially regarding complex manufacturing workflows.\nPreferred Qualifications:\nDeep familiarity with quality management standards such as AS9100, ISO 9001, and ISO 13485.\nDirect experience working in a machine shop or discrete manufacturing environment.\nFamiliarity with manufacturing concepts like Lean Manufacturing, Six Sigma, and Theory of Constraints.\nExperience with other manufacturing software (e.g., CAD/CAM, MES) is a plus.\nExperience as a super-user or system administrator of an ERP or MES platform.\nHands-on experience with business and project management software such as HubSpot CRM, GuideCX, Jira, Google Workspace, and Microsoft 365.\nWorking Conditions:\nProlonged periods of sitting at a desk and working on a computer.\nMust have access to reliable internet that can handle video calls and space to have confidential calls. \nSalary Range:\nThis compensation range takes into account a wide range of factors that are considered in making compensation decisions including but not limited to geographic locations, job family, job-related skills, experience and relevant training or education, business and organizational needs.\nWhy You’ll Love Working at ProShop:\nComprehensive Health Benefits: Enjoy coverage with extended health benefits, including health, vision, and dental care. Your well-being is our top priority!\nGenerous Retirement Savings: We match your RRSP or 401(k) contribution up to a maximum, helping you build a secure financial future.\nPaid Time Off: Recharge with ample paid time off, because we believe a balanced life is a successful life.\nCompetitive Compensation: Receive a salary and benefits package that reflects your experience and skills, recognizing and rewarding your value to our team.\nDynamic & Supportive Team: Join a high-achieving, collaborative team that values invocation, supports growth, and celebrates success together.\nRemote Work: Enjoy the flexibility of remote work opportunities, while staying connected with our team. You are welcome to our Bellingham, WA office as much as you’d like.\nWinter Break: We are closed from December 25th to January 1st annually, allowing our team to enjoy the festive season with their loved ones without affecting their vacation balance.\nWe are an equal opportunity employer and love diversity at our company! We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, or disability status.","description_format":"text","description_chars":9167,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["ERP & Business Management Software","Manufacturing & Industrial Software"],"lifecycle":[{"event":"open","at":"2026-10-26T12:45:04Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":37,"reasons":["conf:3","win:early"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/proshop-erp-implementation-project-manager","json_url":"https://alion.io/job/proshop-erp-implementation-project-manager.json","meta":{"generated_at":"2026-10-30T17:43:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6357,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":685602},"rest":"https://alion.io/mcp/rest/get_company?id=685602"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fproshop-erp-implementation-project-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fproshop-erp-implementation-project-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fproshop-erp-implementation-project-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/proshop-erp-implementation-project-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fproshop-erp-implementation-project-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3273013}},{"tool":"search_jobs","arguments":{"company":"proshoperp.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3273013},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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