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Works with our entire organizational staff to ensure the success of assigned agencies with professionalism and enthusiasm and being the point of reference for all concerns, issues, and direction for everything pertaining to assigned agencies.\nEssential Job Duties & Responsibilities:\nTo be a product knowledge and technology expert in ALL environments\nWork with management and Client Relations teams to continue to develop processes that will ensure current accounts’ growth and success with Portfolio.\nTake immediate action to meet the needs of clients\nResponsible to work with others to work through/resolve issues with current clients\nGeneral Management of current assigned agencies\nProper delegation of work through the Business Development and Client Relations teams\nAccountable for meeting annual production forecast expectations\nConduct Retro/Reinsurance and custom dealer presentations\nComplete Retro/Reinsurance reviews for ALL assigned agency business\nManage assigned agencies Dealer’s remittance trends\nManage assigned agencies attrition for current dealers\nAccountable for keeping expenses within the established guidelines\nResponsible for working with the accounting department on all accounting issues related to assigned agencies\nResponsible for working with the Claims department on claim issues related to assigned agencies\nTake ownership of changes and is personally responsible for managing change in an upbeat positive manner\nTravel 70-80% of the time (air, road, etc.)\nOther Job Duties as assigned\nEducation & Experience Required:\nAttention to detail and quality of service clients.\nWell-developed organizational skills and the ability to successfully manage multiple issues and demands\nExcellent communication skills, both verbal and written\nExcellent in building relationships and partnerships\nA strong sense of urgency and a desire to succeed\nDriven by Integrity\nEducation and Qualification Requirements:\nStrong computer skills including 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