{"id":145348,"url":"https://alion.io/job/protex-ai-technical-solutions-engineer","title":"Technical Solutions Engineer","company":{"id":12108,"name":"Protex AI","domain":"protex.ai","url":"https://alion.io/company/protex-ai","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Work at a Startup","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dublin, Ireland"],"countries":["IE"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":112000,"max_usd":246000,"period":"year","method":"role_country_seniority_unknown","sample_n":4335},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Computer Vision","optional":false},{"name":"Snowflake","optional":false}],"status":"live","first_seen_at":"2026-08-28T08:59:41Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-22T23:27:23Z","board_verified":true,"closed_at":null,"days_open":55,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":55},"description":"Protex AI is the AI Safety and Operations Intelligence Company.\nAt Protex AI, we are at the forefront of AI-driven computer vision, building a safer, smarter industrial workplace with an intelligent operating system that redefines how facilities operate. Backed by top-tier global investors, we recently secured a $36 million Series B to accelerate our mission.\nIndustry leaders like DHL, Amazon, and Tesla trust Protex AI to drive measurable safety improvements, achieving an average 64% risk reduction within just three months of deployment. Operating in 20+ countries, Protex is the go-to safety partner for Fortune 500 manufacturing and logistics enterprises, transforming workplace safety with real-time, AI-powered insights.\nClient Solutions Technical Project Manager/Product Manager\nMission\nWe are looking for a Solutions Engineer with an engineering background to own the successful delivery and implementation of Protex AI, data integration, and feature projects with some of the biggest companies in the world, ensuring every engagement lands on defined technical success criteria and creates the conditions for deeper deployment across the site.\nThe Role\nYou will act as a subject matter expert to own the success of client projects after the system is live, the use case deployments, data integration projects, and new pilot feature rollouts that convert a connected site into a high-value, growing Protex deployment.\nYou are accountable for scoping, coordinating, and delivering against technical success criteria from close collaboration with the client. You sit at the intersection of Product, our Engineering teams, and the client, translating requirements into executable plans, holding delivery to measurable outcomes, and surfacing commercial opportunity through technical credibility.\nOver time, you raise the abstraction level: turning field patterns into better integration standards, onboarding frameworks, and feature beta, pilot, trial and project rollout playbooks that scale.\nWhat You Own\nUse Case Projects Scoped, time-bound delivery of specific Protex use cases with enterprise clients, from requirement collection and alignment through software build, model training, configuration, validation, and confirmed technical success. You define what done looks like before work begins.\nData Integration Projects End-to-end delivery of integrations between Protex and client systems, ERP, CMMS, BI platforms, safety management tools. You own the project plan, the client relationship during delivery, and confirmation that data flows correctly and reliably.\nHardware Integration Projects Delivery of integrations between Protex and physical site infrastructure, PLCs, access control systems, audio alerting hardware and speaker networks, bespoke or non-standard camera configurations, and edge devices. You own the scoping of hardware dependencies, coordination with client facilities and engineering teams, and confirmation that physical systems are correctly connected, triggering as expected, and producing reliable signals into the Protex platform.\nNew Feature Delivery with Clients Ownership & coordination of early access, beta, and feature rollout projects with named accounts. You manage expectations, gather structured feedback, and ensure the client realises value from new capability before general availability.\nTechnical Success Criteria Jointly defined, measurable outcomes for every project. Criteria are specific, agreed upfront, and used as the gate for project closure, not subjective satisfaction.\nDeployment Expansion Active identification and pursuit of expansion opportunities within accounts, additional cameras, new use cases, adjacent sites. You use delivery success as the commercial lever. You understand what's deployed, what's not, and why it should be.\nDelivery Playbooks Reusable frameworks for how Protex runs use case, integration, and feature projects. You identify friction, document what works, and feed structural gaps back into product and engineering.\nResponsibilities\nScope and plan client projects with clear technical success criteria and milestones\n\nRun concurrent delivery workstreams across multiple enterprise accounts\n\nCoordinate internal product and engineering resources without direct authority\n\nLead client-facing project calls, working sessions, and technical reviews\n\nIdentify and escalate delivery risk early, with a resolution path attached\n\nTranslate technical complexity into clear client communication\n\nDocument delivery outcomes and surface recurring patterns as product input\n\nDrive project closure with verified sign-off against agreed success criteria\n\nWhat We're Looking For\nAn engineering background - someone technical enough to understand how systems connect, estimate integration lift, identify failure modes, and identify opportunities and tangible solutions on the fly. You don't need an engineer in the room to have a credible technical conversation\n\nExperienced in enterprise SaaS delivery integrations, data products, or AI/ML feature rollouts\n\nComfortable juggling and owning measurable outcomes and commercial expansion targets, not just activity or milestones\n\nAble to define and hold to technical success criteria in ambiguous, fast-moving client contexts\n\nUnderstands data pipelines, integrations, and configuration interdependencies well enough to scope work, spot risk, and challenge assumptions\n\nDirect, credible client communicator who manages expectations without overpromising, and knows when to push back\n\nCommercial instinct reads the account, recognises expansion signals, and knows how to move opportunity forward in partnership with Client Success & Account Management\n\nComfortable operating across technical and commercial conversations in the same client engagement\n\nPrior exposure to industrial, manufacturing, or logistics environments a strong plus\n\nFamiliarity with data connectivity platforms, Snowflake, Salesforce, SAP, or similar\n\nHigh agency, moves fast, removes blockers, escalates with context and a proposed path forward\n\nAble to build lightweight prototypes, data mockups, or proof-of-concept outputs using available AI tools and client data, to unblock decisions, validate assumptions, or demonstrate value before full engineering investment\n\nWhat Success Looks Like\nEvery project closes against defined technical success criteria\n\nClients understand what they're getting, when, and how success will be measured\n\nDeployment footprint and thus value grows within accounts, more data integrations, more cameras, more use cases, more sites\n\nIntegration and use case delivery velocity improves quarter over quarter\n\nProduct and Engineering receive structured, actionable feedback from every delivery\n\nExpansion opportunities are identified, qualified, and converted through delivery relationships\n\nClient Project Delivery patterns become repeatable\n\nProtex AI is an inclusive and equal opportunities employer. We are committed to creating an equitable workplace for everyone regardless of gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.","description_format":"text","description_chars":7121,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Computer Vision","Occupational Health"],"lifecycle":[{"event":"open","at":"2026-08-28T08:59:41Z"}],"visa":[],"liveness":{"score":23,"band":"cold","label":"Long shot","p_open":1,"p_active":0.503,"p_room":0.45,"age_days":54,"expected_fill_days":36,"reasons":["conf:1","win:tail"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/protex-ai-technical-solutions-engineer","json_url":"https://alion.io/job/protex-ai-technical-solutions-engineer.json","meta":{"generated_at":"2026-10-23T02:43:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4507,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":12108},"rest":"https://alion.io/mcp/rest/get_company?id=12108"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fprotex-ai-technical-solutions-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fprotex-ai-technical-solutions-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fprotex-ai-technical-solutions-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/protex-ai-technical-solutions-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fprotex-ai-technical-solutions-engineer"}]}