{"id":3645218,"url":"https://alion.io/job/protos-security-accounts-receivable-coordinator","title":"Accounts Receivable Coordinator","company":{"id":2208180,"name":"Protos Security","domain":"protossecurity.com","url":"https://alion.io/company/protossecurity","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Finance","role_family":"Finance","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Roanoke, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":20,"max":24,"currency":"USD","period":"hour","gross":null,"usd_annual":48000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-02T22:35:03Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-09T00:03:10Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Company: Protos Security\nJob Title: Accounts Receivable Coordinator\nReports To: Accounts Receivable Manager\nLocation: Roanoke, VA\nCompany Overview\nProtos Security, a subsidiary of Security Services Holdings, is the largest technology enabled Security Officer Management company in the U.S. Headquartered in Norwalk, CT, Protos also has offices in New York, Texas, Virginia, Illinois, California, Tennessee, and Georgia, as well as international locations in Canada and the UK.\nWe are a game changer in the security and software industry, revolutionizing how security is managed and delivered to make the world a safer place.\nPosition Summary\nThe Accounts Receivable Coordinator supports the revenue cycle by ensuring accurate invoicing, timely follow-up on outstanding balances, and responsive client account support.\nThis role is responsible for managing assigned accounts, maintaining billing accuracy, adhering to established billing schedules, and collaborating across departments to resolve discrepancies. The ideal candidate is detail-oriented, organized, and able to work efficiently in a fast-paced environment while maintaining high standards of accuracy and professionalism.\nEssential Duties & Responsibilities\nBilling & Invoice Processing\nProcess and generate invoices within the ERP system for assigned accounts.\nEnsure accuracy, completeness, and timely submission of invoices in accordance with billing cycles.\nMaintain alignment between operational systems and accounting records.\nAdhere to client-specific billing requirements and portal submission guidelines.\nAccounts Receivable Support\nMonitor assigned accounts and follow up on outstanding invoices as directed.\nAssist with collections efforts to support timely payment.\nRespond promptly and professionally to client billing inquiries.\nPartner with internal teams to resolve billing discrepancies and documentation issues.\nAccuracy & Compliance\nMaintain accurate and organized documentation of billing records.\nFollow internal controls and company policies related to invoicing and receivables.\nSupport audit documentation requests as needed.\nCollaboration & Professional Conduct\nWork effectively with Operations and Finance teams to ensure billing accuracy.\nCommunicate clearly with internal and external stakeholders.\nDemonstrate accountability, responsiveness, and a commitment to quality service.\nSuccess in This Role\nWithin the first 6-12 months, the Accounts Receivable Coordinator will:\nConsistently meet billing deadlines with minimal errors.\nMaintain accurate account documentation.\nSupport improvement in aging performance for assigned accounts.\nDemonstrate reliability and professionalism in cross-functional collaboration.\nQualifications & Experience\nHigh school diploma required; Associate’s or Bachelor’s degree in Accounting, Finance, or Business preferred.\n2-3 years of experience in accounts receivable, billing, or related accounting support role preferred.\nExperience in high-volume invoicing environments preferred.\nWorking knowledge of ERP systems (Sage Intacct experience preferred).\nProficiency in Microsoft Office, particularly Excel.\nStrong attention to detail and organizational skills.\nAbility to manage deadlines in a fast-paced environment.\nProfessional communication skills and positive, team-oriented mindset.\nWhy You’ll Love Working With Us\nAt Protos Security, we are a community of driven professionals working together to make the world safer through technology and service. Here is what you can expect:\nPurpose Driven Work - Every role contributes to building smarter, more secure environments\nGrowth Opportunities - Mentorship, cross functional projects, and career development\nCollaborative Culture - Open communication, respect, and team first thinking\nPeople First Values - Inclusive culture and generous employee support\nBenefits Include:\nCompetitive compensation \nHealth, Vision, Dental, and Life Insurance \nEmployee Assistance Program \nFSA / HSA \n401(k) with employer contribution \nExcellent Paid Time Off (24 days) \nCollaborative work environment (and great coffee!) \nPhysical Demands\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nWhile performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand, walk; climb or balance; stoop, kneel, crouch, or crawl and taste or smell.\nThe employee must occasionally lift and/or move up to 10 pounds.\nSpecific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.\nWe are an Equal Opportunity Employer. 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