{"id":2856411,"url":"https://alion.io/job/protrans-business-development-manager","title":"Business Development Manager","company":{"id":2267093,"name":"ProTrans","domain":"protrans.com","url":"https://alion.io/company/protrans-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":{"grade":"B","score":83,"open_postings":3,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Management","role_family":"Management","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-19T14:55:00Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-22T07:53:45Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Key Responsibilities\nCoordinate with warehouse, transportation, and support teams to meet KPIs and contractual commitments.\nManage day-to-day communication with assigned customers to ensure operational excellence and satisfaction.\nHandle issue resolution and escalation management to maintain service continuity.\nDevelop strategic account plans to drive retention and organic growth (upselling/cross-selling).\nSupport pricing reviews, renewals, and contract negotiations.\nIdentify and prospect potential clients through outbound outreach (calls, emails, LinkedIn, etc.)\nQualify inbound and outbound leads and route opportunities to the appropriate sales representatives\nConduct market and industry research to identify new business opportunities\nMaintain accurate and up-to-date records in CRM systems (e.g., Salesforce, HubSpot)\nSupport the sales team in preparing proposals, presentations, and client materials\nSchedule meetings and coordinate introductory calls between prospects and sales leaders\nTrack and report on outreach activity, pipeline development, and conversion metrics\nDevelop a strong understanding of company services, value proposition, and target markets\nManage day-to-day communication with assigned customers to ensure operational excellence and satisfaction.\nHandle issue resolution and escalation management to maintain service continuity.\nDevelop strategic account plans to drive retention and organic growth (upselling/cross-selling).\nSupport pricing reviews, renewals, and contract negotiations.\nQualifications\nEducation & Experience\nBachelor’s degree in Business, Marketing, Communications, or related field preferred\n5-10 years of experience in sales, business development, customer service, or related field\nExcellent interpersonal, communication, and problem-solving skills.\nStrong analytical mindset and ability to manage multiple accounts simultaneously.\nFluent in English and Spanish\nSkills & Competencies\nStrong communication skills (written and verbal)\nComfortable with outbound outreach and building new relationships\nBasic understanding of sales processes and pipeline management\nProficiency in Microsoft Office (Excel, PowerPoint, Outlook)\nExperience with CRM tools is a plus\nHighly organized with strong attention to detail\nSelf-motivated with a results-driven mindset\nKnowledge of warehouse and transportation management systems (WMS/TMS).\nFamiliarity with Lean or continuous improvement 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