{"id":2206191,"url":"https://alion.io/job/protrans-logistics-coordinator","title":"Logistics Coordinator","company":{"id":2267093,"name":"ProTrans","domain":"protrans.com","url":"https://alion.io/company/protrans-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Monterrey, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":20000,"max_usd":38000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":4151},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-10-09T22:21:00Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-10T21:13:25Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"SUMMARY\nThe Logistics Coordinator handles transactional work on the accounts and will work closely with transportation providers (Carriers) and internal support teams to identify opportunities for improvement. The Logistics Coordinator is the primary transactional based day-to-day contact and covers the customer service role at plant level. The Logistics Coordinator will play a key role in achieving ProTrans objectives and contribute to identifying, analyzing, and developing supply chain solutions to improve Customer’s experience.\nESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.\nCommunicate with TL carriers to confirm pickups and deliveries exceptions and perform check calls in ProTrans’ TMS System. \nFacilitate successful border crossing operation in conjunction with Border Crossing team and notify Customers about any deviation on customs process at the border.\nResponsible for arranging the expedite shipment needs of the Customer and effectively communicating with ProTrans’ Expedite team.\nAssist Customers plants with daily operational issue resolution.\nResponsible for escalating service level issues to Operations Manager.\nCommunicate holiday schedules to customers and/or any internal adjustment at ProTrans.\nResponsible for ensuring the customer is aware of any exceptions in performance, delays etc.\nResponsible for ensuring reporting is distributed as necessary (daily, weekly, monthly)\nWork with ProTrans’ Account Receivable team to secure billing process on a timely manner.\nAdditionally, for 3PL Accounts:\nLogistics Plan Management: responsible for fully understanding the logistics plan for their customers. Gather, understand, and submit complete changes/adjustments to the plan.\nResponsible for entering bid requests as necessary to accommodate the plan and adjustments to the plan.\nResponsible for ensuring unplanned requests are handled for the customer. \nSUPERVISORY RESPONSIBILITIES\nThis role may serve as a team leader for an assigned work group.\nQUALIFICATIONS\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and ability required.\nCritical Thinking / Problem Solving. Utilize problem solving skills and excellent customer service to resolve complex and intricate problems within supply chain and logistics plans.\nServe as an integral point-of-contact stationed between both ProTrans and Customer.\nInteract with varying levels of management and operations within a matrixed organization. \nRemain compliant with Customs and C-TPAT regulations and procedures.\nAbility to adapt and react to frequently changing circumstances within logistics. \nStrong ability in time management and the maintenance of several occurring tasks and projects.\nEDUCATION and/or EXPERIENCE\n+1 year of industry experience within logistics and supply chain and/or bachelor’s degree in Logistics, Transportation or business-related field.\nAutomotive logistics experience preferred but not required.\nWilling to travel both nationally and internationally to customer locations within the ProTrans International network. \nExperience using web-based business intelligence tools and Microsoft Office.\nLANGUAGE SKILLS\nThis role requires solid verbal and written communication skills in English (bi-lingual abilities in Spanish is preferred)\nAbility to read and interpret document such as safety rules, operating and maintenance instructions, and procedure manuals in English and Spanish. \nAbility to write routine reports and correspondence. \nAbility to speak effectively in English and Spanish before a group of customers or employees of organization.","description_format":"text","description_chars":3719,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics","Freight Forwarding","Transportation & Logistics","Supply Chain"],"lifecycle":[{"event":"open","at":"2026-10-09T23:30:26Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":20,"reasons":["conf:2","velocity","win:early","comp:junior"],"computed_at":"2026-10-10T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/protrans-logistics-coordinator","json_url":"https://alion.io/job/protrans-logistics-coordinator.json","meta":{"generated_at":"2026-10-11T04:49:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3911,"day_limit":5000,"remaining_today":1089,"minute_limit":60,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2267093},"rest":"https://alion.io/mcp/rest/get_company?id=2267093"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fprotrans-logistics-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fprotrans-logistics-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fprotrans-logistics-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/protrans-logistics-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fprotrans-logistics-coordinator"}]}