{"id":528202,"url":"https://alion.io/job/provi-billing-collections-coordinator","title":"Billing & Collections Coordinator","company":{"id":6326,"name":"Provi","domain":"provi.com","url":"https://alion.io/company/provi","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":50000,"max":60000,"currency":"USD","period":"year","gross":null,"usd_annual":60000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-06-24T17:49:11Z","employer_posted_date":"2026-06-24","last_verified_at":"2026-10-15T01:33:21Z","board_verified":true,"closed_at":null,"days_open":112,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":111},"description":"Provi is seeking a detail-oriented Billing & Collections Coordinator to manage the billing process, support timely collection of customer payments, and ensure the accuracy of financial records. This role is ideal for someone with experience in billing, accounts receivable, or collections who enjoys working with data, investigating discrepancies, and maintaining a high level of accuracy in a fast-paced environment.\nThe Billing & Collections Coordinator will be responsible for generating accurate invoices, supporting month-end billing processes, monitoring accounts receivable, and maintaining customer financial records. The ideal candidate is highly organized, comfortable working in Excel on a daily basis, and able to identify and resolve discrepancies between contracts, billing data, and financial systems. Experience with NetSuite is preferred, and a strong attention to detail, problem-solving mindset, and commitment to accuracy are essential for success in this role.\nThis position works closely with Finance, Sales, and customers to resolve billing issues, support collections efforts, and ensure the integrity of billing and revenue-related data.\nThis role is open to remote candidates across the United States. While remote work is fully supported, candidates located in the greater Chicagoland area are preferred given the opportunity for occasional in-person collaboration with team members based in our Chicago office.\nWhat You’ll Be Doing\nGenerating and issuing accurate invoices in a timely manner.\nCreating Sales Orders from statement of work (MSA) Contracts into Netsuite with accuracy and attention to detail.\nReviewing Salesforce closed won opportunities to Netsuite sales orders for accuracy and performing proper quality control checks between the two systems.\nMonitoring accounts receivable and following up with clients on outstanding balances.\nMaintaining and updating customer billing information.\nInvestigating and resolving billing discrepancies and disputes.\nCoordinating with internal departments to verify billing data and resolve client concerns.\nPreparing regular reports on aging accounts and collection status.\nEnsuring compliance with company policies and applicable regulations regarding billing and collections.\nNegotiating payment plans with delinquent accounts when necessary.\nMaintaining detailed records of all billing and collection activities.\nSupporting month-end and year-end financial closing processes.\nWhat We’re Looking For\nBachelor’s degree in Accounting, Finance, or a related field.\n2-4 years of experience in accounts receivable, general accounting, or related roles.\nDemonstrated experience managing billing processes with a high degree of accuracy and attention to detail.\nExperience working within ERP and accounting systems, preferably NetSuite.\nFamiliarity with NetSuite, including creating and reviewing sales orders, invoices, customer records, and billing transactions, is strongly preferred.\nAbility to learn and navigate new systems quickly.\nStrong knowledge of accounting principles, with expertise in deferred revenue and revenue recognition.\nStrong Excel skills required, including the use of Pivot Tables, XLOOKUP/VLOOKUP, SUMIF/SUMIFS, filtering, and data reconciliation.\nExperience analyzing billing, collections, or financial data in Excel.\nAbility to meet deadlines and timelines for accurate “month end” close of financial records.\nExceptional attention to detail and organizational skills.\nStrong communication and interpersonal skills to collaborate with cross-functional teams and customers.\nAbility to prioritize tasks, manage deadlines, and adapt to a fast-paced environment.","description_format":"text","description_chars":3659,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Spirits & Distilled Beverages","B2B 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