{"id":3535180,"url":"https://alion.io/job/proxiad-senior-veeva-technical-analyst","title":"Senior Veeva Technical Analyst","company":{"id":3780601,"name":"Proxiad","domain":"proxiad.com","url":"https://alion.io/company/proxiad-3","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sofia, Bulgaria","Plovdiv, Bulgaria"],"countries":["BG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":29000,"max_usd":65000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":3468},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Veeva","optional":false},{"name":"Master Data Management","optional":true},{"name":"SharePoint","optional":true}],"status":"live","first_seen_at":"2026-10-30T14:32:20Z","employer_posted_date":null,"last_verified_at":"2026-10-30T14:32:20Z","board_verified":false,"closed_at":null,"days_open":3,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":3},"description":"Proxiad SEE is an IT consulting and software development company, part of Proxiad Group France. Operating in Bulgaria and North Macedonia, we employ over 250 professionals skilled in various sectors: healthcare, finance, e-commerce and retail, transport & logistics, and procurement. We are also the company behind two software solutions for office work – our workplace management software, Desk Buddy, and our performance management software, GROW.\n\nAbout the role:\n\nThe Senior Technical Analyst, CRM/Field Systems will be responsible for supporting our client’s commercial and medical teams with the configuration, deployment, and maintenance of Veeva Vault CRM and its integrations with other systems, as well as ensuring effective day-to-day CRM administration, user support, data management, and continuous improvement of CRM-related processes.\n\nKey Responsibilities:\n\nPlan, design, configure, test, and deploy CRM enhancements based on business requirements and best practices.\n\nTroubleshoot and resolve issues related to functionality, data quality, integration, and performance in coordination with managed services support resources. Manage issue triage, ticket logging and tracking, and escalation processes, maintaining troubleshooting documentation and identifying recurring issues and opportunities for improvement.\n\nManage CRM user administration activities, including user onboarding, access management, and ongoing user support, ensuring efficient and standardized processes.\n\nDevelop and maintain system configuration, process, and operational documentation, ensuring appropriate knowledge transfer and documentation updates following enhancements and project implementations.\n\nDevelop and deliver CRM systems training for new joiners, existing users, and new functionality or processes. Create, maintain, and continuously improve training materials, reference guides, and on-demand learning repositories.\n\nMonitor CRM data quality, investigate data issues, and coordinate corrective actions. Execute and validate data loads, bulk updates, and other data maintenance activities as required.\n\nSupport the execution of CRM-related data privacy processes, including handling HCP data subject requests in accordance with GDPR requirements, and coordinate the tracking, and resolution of HCP/HCO master data change requests.\n\nGenerate and maintain CRM views and reports to provide insights and recommendations on sales and marketing activities, metrics, and trends.\n\nMonitor and evaluate CRM usage and adoption of functionalities, as well as suggest improvements and optimizations.\n\nCollaborate with the Data/BI team to help interpret the CRM data model and leverage the CRM data to produce correct queries for reporting.\n\nCollaborate with cross-functional teams to ensure smooth integration and efficient operation of our technology platforms.\n\nWork with cross-functional teams on governance for future releases, backlogs, and prioritization.\n\nStay updated on the latest platform features, releases, and best practices, and suggest adjustments in accordance with that.\n\nQualifications and Experience:\n\nBachelor’s degree strongly preferred, preferably in computer science, information systems, business administration, or related field. Platform certifications will be considered a plus.\n\nRecent and multi-year hands-on experience administering, configuring, and supporting Veeva CRM and/or Vault CRM.\n\nExperience with Veeva Align is a plus.\n\nExperience with Veeva PromoMats and/or Veeva MedComms is a plus.\n\nExperience in using Veeva Network or other master data management systems is a plus.\n\nExperience working with Data/BI teams leveraging CRM data is preferred.\n\nExperience with SharePoint Online and Office 365.\n\nExperience with ticketing and backlog management tools, such as JIRA, is strongly preferred.\n\nExperience developing and delivering systems training and creating end-user documentation is strongly preferred.\n\nExcellent communication, presentation, problem-solving, and analytical skills, with strong attention to detail and a structured approach to problem-solving.\n\nAbility to work independently as well as collaboratively in a fast-paced and constantly evolving team environment.\n\nExperience in an emerging pharmaceutical company is a plus.\n\nBenefits:\n\nHybrid work model with a minimum of two days per month onsite. Remote options available\n\n25 days of paid annual leave\n\nAdditional health insurance package (including dental and optical services)\n\nLanguage classes and L&D opportunities\n\nInternal recognition system with different levels of financial bonuses\n\nTeam buildings, game nights, hikes and many other social events\n\nFood vouchers, presents for your work anniversary, birthday, etc., employee discounts\n\nAll applications will be treated with strict confidentiality.\n\nOnly short-listed applicants will be contacted.","description_format":"text","description_chars":4855,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Health insurance","Hybrid work"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Custom Software Development"],"lifecycle":[{"event":"open","at":"2026-10-30T17:16:45Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":35,"reasons":["seen:3","velocity","win:early"],"computed_at":"2026-11-03T05:54:40Z"},"pay":null,"html_url":"https://alion.io/job/proxiad-senior-veeva-technical-analyst","json_url":"https://alion.io/job/proxiad-senior-veeva-technical-analyst.json","meta":{"generated_at":"2026-11-03T10:24:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14434,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3780601},"rest":"https://alion.io/mcp/rest/get_company?id=3780601"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fproxiad-senior-veeva-technical-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fproxiad-senior-veeva-technical-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fproxiad-senior-veeva-technical-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/proxiad-senior-veeva-technical-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fproxiad-senior-veeva-technical-analyst"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3535180}},{"tool":"search_jobs","arguments":{"company":"proxiad.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3535180},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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