Account Manager - Roaming

Proximus Global, combining the strengths of Telesign, BICS, and Route Mobile, is transforming the future of communications and digital identity. Together, our solutions fuel innovation across the world’s largest companies and emerging brands. Our unrivaled global reach empowers businesses to create engaging experiences with built-in fraud protection across the entire customer lifecycle.

Our comprehensive suite of solutions - from our super network for voice, messaging, and data, to 5G and IoT; and from verification and intelligence to CPaaS for personalized omnichannel engagement - enables businesses and communities to thrive. Reaching over 5 billion subscribers, securing more than 180 billion transactions annually, and connecting 1,000+ destinations, we honor our commitment to connect, protect and engage everyone, everywhere.

Key Highlights

• Powering over 13 billion digital communications each month.

• Supporting 3,500+ active customers - including enterprises, OTTs, and mobile operators - through a presence in 50+ global offices across 100+ countries.

• Managing 50% of the world’s roaming data traffic and connecting 150 million IoT devices.

• Driving innovation in 5G, private networks, and IoT enablement, positioning Proximus Global as a leader in next-generation communication technologies.

• Committed to a unified vision, Proximus Global is unlocking new opportunities and enabling seamless global communications for businesses worldwide.

Role Purpose:

The Account Manager will be part of the BICS LATAM Sales Team, working remotely from any city in Brazil, with a strong focus on the Brazilian market while supporting customers across Latin America and the Caribbean.

The role is responsible for developing, managing, and expanding commercial relationships with Mobile Network Operators (MNOs), particularly within the areas of International Roaming, Interconnect, and International Carrier Services Business.

The successful candidate is expected to leverage an extensive industry network and deep market knowledge to identify new business opportunities, strengthen strategic partnerships, and position Proximus Global as a leading partner for international roaming and international carrier services across the region.

Important: Proven experience ininternational roaming is a mandatory requirement for this role. Applications that do not demonstrate relevant roaming experience will not be progressed in the recruitment process.

Key Responsibilities

• Develop and manage commercial relationships with Mobile Operators across LATAM, with primary focus on Brazil.
• Promote and sell Proximus Global’s portfolio of International Roaming and International Carrier Services Business.
• Identify new business opportunities and drive revenue growth within assigned accounts and prospects.
• Maintain strong relationships with Roaming, Wholesale, Interconnect, and Procurement teams within mobile operators.
• Lead commercial negotiations, pricing discussions, and strategic business initiatives with customers.
• Coordinate internally with technical, legal, finance, product, and operational teams to ensure successful service implementation and customer satisfaction.
• Monitor market trends, competitive landscape, and customer requirements to proactively identify growth opportunities.
• Support cross-selling initiatives across the broader Proximus Global portfolio.
• Represent Proximus Global at industry events, GSMA meetings, WAS, MWC, and other regional telecom forums.

Qualifications

• 5-10 years of proven experience in selling International Roaming and/or International Carrier Services Business to Mobile Network Operators.
• Strong knowledge of the International Roaming ecosystem, including roaming agreements, interconnect, signaling, IPX, LTE/VoLTE roaming, and international carrier services.
• Mandatory: Extensive network of contacts within Roaming and Wholesale departments of Brazilian Mobile Operators.
• Desirable: Existing relationships with operators across other LATAM markets.
• Strong commercial and negotiation skills with proven track record in business development and account management.
• Deep understanding of the LATAM International Carrier Services market dynamics.
• Excellent interpersonal, communication, and stakeholder management skills.
• Entrepreneurial mindset with ability to work independently in a highly dynamic regional environment.
• Fluent Portuguese, Spanish, and English are mandatory.
• Availability to travel frequently across LATAM and internationally is required.

Why PXS Global?

• Global & Inclusive - Work with diverse teams across 100+ countries, embracing a truly international culture.

• Growth-Focused - Develop your career through tailored learning, leadership programmes, and internal mobility.

• Innovation-Driven - Contribute to cutting-edge projects in 5G, IoT, and next-gen communication technologies.

• Flexible Workstyle - Enjoy hybrid working with the option to work remotely and even from abroad for up to 10 days a year.

• Efficient & Scalable - Be part of a company that values simplicity, operational excellence, and smart growth.