{"id":2292394,"url":"https://alion.io/job/proximus-medior-program-manager-telecom","title":"Medior Program Manager - Telecom","company":{"id":54371,"name":"Proximus","domain":"proximus.com","url":"https://alion.io/company/proximus","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Phenom","truth_index":{"grade":"B","score":75,"open_postings":7,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Management","role_family":"Management","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Brussels, Belgium"],"countries":["BE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":49000,"max_usd":107000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2127},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Waterfall","optional":false}],"status":"live","first_seen_at":"2026-08-13T00:00:00Z","employer_posted_date":"2026-08-13","last_verified_at":"2026-10-14T12:37:03Z","board_verified":true,"closed_at":null,"days_open":62,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":62},"description":"Proximus Global, combining the strengths of Telesign, BICS, and Route Mobile, is transforming the future of communications and digital identity. Together, our solutions fuel innovation across the world’s largest companies and emerging brands. Our unrivaled global reach empowers businesses to create engaging experiences with built-in fraud protection across the entire customer lifecycle.\nOur comprehensive suite of solutions - from our super network for voice, messaging, and data, to 5G and IoT; and from verification and intelligence to CPaaS for personalised omnichannel engagement - enables businesses and communities to thrive. Reaching over 5 billion subscribers, securing more than 180 billion transactions annually, and connecting 1,000+ destinations, we honour our commitment to connect, protect and engage everyone, everywhere.\n\nKey highlights\n\nPowering over 13 billion digital communications each month\n\nSupporting 3,500+ active customers - enterprises, OTTs, and mobile operators - through 50+ global offices across 100+ countries\n\nManaging 50% of the world’s roaming data traffic and connecting 150 million IoT devices\n\nDriving innovation in 5G, private networks and IoT enablement, positioning Proximus Global as a next-generation leader\n\nCommitted to a unified vision, unlocking new opportunities and enabling seamless global communications for businesses worldwide\n\nPlease note: this position is based in Brussels and offered as a permanent contract (CDI) - it is not a freelance opportunity. The role requires on-site presence 2 to 3 days per week.\n\nAbout the role\nThe Program Manager ensures the delivery of end-to-end complex programs requiring cross-business-unit coordination and investment (up to €10M) in the area of new business product or service launches, significant IT, major technical or network evolution, major commercial contracts and organisational change - at the appropriate level of quality, on time and within budget, according to the program plan. You will coordinate numerous work packages, integrating the deliverables of many experts from all horizons, from Proximus Global or from third parties and partners (up to 20 involved team members), with frequent interaction at the executive level of the company.\n\nYour responsibilities\n Ensure E2E program delivery: oversee end-to-end programs involving cross-business-unit coordination and investments (up to €10M) across new product launches, IT development, technical/network evolution, commercial contracts and organisational changes - ensuring timely, budget-compliant and quality delivery\n Coordinate work packages: integrate deliverables from experts across Proximus Global and third parties/partners (up to 20 team members)\nPlan and monitor milestones: plan program milestones, monitor progress, resolve issues, and take corrective actions\nManage dependencies and interfaces between programs/projects, escalating recommendations to executive levels when necessary\nBudget management: manage program budgets, monitor expenditures, and conduct post-mortem analyses to verify expected results\n Quality assurance and integrity: ensure quality and integrity of programs by applying appropriate methodologies (Waterfall, Agile, ADKAR) and organising regular lessons-learned sessions\nCustomer expectations management: identify and understand customer interests, implementing proactive communication and action plans throughout the project lifecycle\nManage third-party contributions: oversee third-party contributions, establish communication channels, and participate in partner steering committees\nTeam leadership: manage and develop program team members, ensuring the right skills are onboard, providing training, coaching, and conducting regular follow-ups\nApply best practices: use best practices, techniques, and tools for project planning, execution, milestone tracking, communication, and performance metrics\n Business process alignment: align business processes and procedures for ongoing programs to maximise business value\n\nYour profile\nExperience\nMaster’s degree (minimum)\n3 to 8 years of relevant experience as a Program Manager\nMinimum of 3 years of experience within the telecom or related industry is mandatory\nFluent in English\nRequired competencies\nStrong leadership and communication skills\nConsistent drive for results and excellence\nDecisive, highly organised, and able to set clear priorities\nExcellent planning and problem-solving abilities\nResilient under stress and adept at managing ambiguity\nDetermined and effective negotiator\n\nAbout the recruitment process\nFirst HR interview\nA presentation to prepare (20 minutes)\nPresentation to the Hiring Manager (2nd interview)\n\nWhy Proximus Global?\n\nGlobal & Inclusive\nWork with diverse teams across 100+ countries, in a truly international and connected environment.\n\nOwnership & Trust\nBe empowered to take initiative, make decisions, and own your impact with real autonomy.\n\nInnovation with Purpose\nContribute to meaningful solutions in global connectivity, combining technology, platforms, and expertise across the Proximus Global ecosystem.\n\nFlexible Workstyle\nEnjoy a hybrid setup with the possibility to work remotely, including up to 10 days abroad per year.\n\nGrowth Mindset\nContinuously learn, challenge the status quo, and grow within and across our global organisation.\n\nYour Benefits\nA competitive base salary and short-term incentives (a yearly bonus linked to individual and company performance)\nComprehensive insurances including hospitalization insurance, outpatient care insurance, life insurance, disability insurance and travel insurance, fully funded by PXG\nA supplementary pension plan, fully funded by PXG\nA flexible mobility package including a company car or car allowance, a mobility budget for flexible commuting including a fuel card, bike lease options, etc.\nA telco offer including free internet at home, budget for a mobile phone, a monthly phone plan and many discounts on the Proximus products catalog\nAdditional benefits such as meal and eco vouchers, 32 vacation days, corporate discounts through Benefits@Work, …\nWellbeing at work: yoga and pilates classes, corporate events, etc.","description_format":"text","description_chars":6169,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Flexible schedule","Life insurance"],"hiring_locations":[{"name":"Belgium","iso":"BE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Design & Creative","Government","Branding","Information Security"],"lifecycle":[{"event":"open","at":"2026-10-11T19:17:53Z"}],"visa":[],"liveness":{"score":12,"band":"cold","label":"Long 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