{"id":1897083,"url":"https://alion.io/job/prudential-plc-assistant-manager-finance-operations","title":"Assistant Manager, Finance Operations","company":{"id":1835883,"name":"Prudential","domain":"prudentialplc.com","url":"https://alion.io/company/prudentialplc","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":79,"open_postings":60,"ghost_share":0,"stale_share":0.633,"repost_share":0,"time_to_fill_p50_days":60,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Finance","role_family":"Finance","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kuala Lumpur, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":14000,"max_usd":27000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":15},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-05T08:52:13Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-11-12T14:12:15Z","board_verified":true,"closed_at":null,"days_open":38,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":38},"description":"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.\nThe Assistant Manager, Finance Operations is responsible for supporting day-to-day transactional and operational finance services, ensuring accurate processing, timely issue follow-up, adherence to internal controls and consistent service delivery. The role supports the Finance Operations Manager and Senior Manager in Accounts Payable (AP), Travel & Expense (T&E), Fixed Asset Accounting, Lease Accounting, Bank Reconciliation, Cash Management and Finance Query Management. The incumbent contributes to operational execution, exception handling, stakeholder support, process documentation, continuous improvement activities and achievement of agreed service level commitments within a shared services environment.Key Roles & Responsibilities:\n1. Finance Operations Management\nSupport the day-to-day operations of Finance Operations activities and coordinate team execution as required.\nEnsure all processes are executed accurately, efficiently and in accordance with established policies and procedures.\nMonitor operational performance, productivity, service quality and customer satisfaction.\nSupport operational governance, issue resolution and escalation preparation.\n2. Accounts Payable (AP) - End-to-End\nSupport AP activities, including invoice receipt, validation, processing, payment support and vendor account maintenance.\nEnsure timely processing of invoices and supplier payments.\nAssist with payment runs and exception management in line with approved controls.\nMonitor AP aging, blocked invoices and overdue payments.\nPartner with Procurement and Business Units to resolve invoice matching and payment issues.\nEnsure compliance with tax, procurement and financial control requirements.\nKey Deliverables\n· Invoice processing accuracy\n· Payment timeliness\n· AP aging management\n· Audit compliance\n3. Travel & Expense (T&E)\nSupport expense claims processing and employee reimbursement activities.\nReview claims for compliance with corporate travel and expense policies and escalate exceptions where required.\nManage corporate credit card administration and reconciliations.\nMonitor expense claim turnaround times and policy exception rates.\nDrive employee awareness and policy adherence.\nKey Deliverables\n· T&E processing SLA achievement\n· Policy compliance\n· Employee satisfaction\n4. Fixed Asset Accounting\nSupport asset capitalization, transfers, disposals and depreciation activities.\nEnsure integrity and completeness of fixed asset registers.\nCoordinate periodic asset verification exercises.\nSupport capital expenditure governance and reporting.\nEnsure compliance with accounting standards and company policies.\nKey Deliverables\n· Asset register accuracy\n· Timely depreciation runs\n· Capital expenditure reporting\n5. Lease Accounting\nSupport lease accounting activities in accordance with IFRS 16 / MFRS 16 requirements.\nMaintain lease schedules and accounting records.\nEnsure completeness and accuracy of lease data.\nReview lease modifications and reassessments.\nSupport month-end, quarter-end and year-end reporting requirements.\nKey Deliverables\n· Lease accounting accuracy\n· Compliance with IFRS 16 / MFRS 16\n· Timely reporting and reconciliations\n6. Bank Reconciliation\nPerform daily, weekly, and monthly bank reconciliations for all assigned bank accounts.\nMatch bank statement transactions against general ledger records.\nInvestigate, analyze, and resolve reconciliation differences and outstanding items promptly.\nFollow up with internal stakeholders and banks to clear unreconciled transactions.\nEnsure reconciliation activities comply with established SOPs and internal controls.\nKey Deliverables\n· 100% bank accounts reconciled on time\n· No material unreconciled differences\n· Timely reporting and reconciliations\n7. Cash Management\nSupport daily cash management activities, including cash position monitoring, funding requirements and liquidity reporting.\nCoordinate with banks and internal stakeholders on cash movements, transfers and banking matters.\nMonitor cash balances, ensure sufficient funding for operational payments and escalate potential shortfalls or exceptions.\nSupport preparation of cash flow reports, forecasts and variance analysis as required.\nEnsure cash management activities comply with treasury policies, banking mandates and internal controls.\nKey Deliverables\n· Timely cash position reporting\n· Adequate operational funding support\n· Compliance with treasury and banking controls\n8. Controls, Risk & Compliance\nMaintain strong internal controls and segregation of duties.\nEnsure readiness for internal and external audits.\nIdentify operational risks and implement mitigation measures.\nEnsure compliance with policies, accounting standards and regulatory requirements.\nSupport SOX/internal control testing where applicable.\n9. Continuous Improvement & Transformation\nSupport automation, standardization and process simplification initiatives.\nLeverage ERP systems, workflow tools and digital solutions to improve efficiency.\nConduct root cause analysis of operational issues and implement corrective actions.\nSupport migration, transitions and process transformation projects as assigned.\n10. People Coordination & Team Support\nCoordinate and support finance operations team members in daily execution as assigned.\nSupport a collaborative, service-oriented and customer-focused team culture.\nProvide operational input to coaching, knowledge sharing and development discussions where required.\nSupport cross-training, knowledge sharing and capability building across finance operations processes.\nSupport resource planning and workload coordination to meet service commitments.\nMinimum Job Requirement\nQualification:\nBachelor's Degree in Accounting, Finance or related discipline.\nKey Skills & Experience:\nExperience · Experience in finance operations, transactional finance processes and service delivery within a shared services or high-volume operations environment, with 5-7 years of relevant finance operations experience. · Experience in coordinating work, supporting junior team members and assisting with operational performance tracking within a finance operations or shared services environment, with team lead exposure preferred. · Knowledge of ERP systems such as Oracle, Coupa, Workday, OneStream or equivalent\n Technical Competencies · Accounts Payable · Travel & Expense Management · Fixed Assets Accounting · Lease Accounting (IFRS 16 / MFRS 16) · Reconciliations & Controls · Cash Management\nOther Requirements:\n Strong service delivery mindset with accountability for supporting SLA achievement, stakeholder outcomes and operational excellence.\nStrong understanding of finance operations controls, audit readiness, segregation of duties and compliance requirements.\nAbility to support cross-functional issue resolution across Finance, Procurement, Business Units and global finance teams.\nComfortable working in a shared services environment with high transaction volumes and multiple stakeholder groups.\nStrong communication, analytical, problem-solving, coaching and change support skills.\nAbility to support continuous improvement, standardization, automation and knowledge management initiatives.\nPrudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. 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