{"id":517610,"url":"https://alion.io/job/prudential-plc-head-high-net-worth-wealth-proposition","title":"Head, High Net Worth & Wealth Proposition","company":{"id":1835883,"name":"Prudential","domain":"prudentialplc.com","url":"https://alion.io/company/prudentialplc","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":59,"ghost_share":0,"stale_share":0.61,"repost_share":0,"time_to_fill_p50_days":60,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Sales","role_family":"Sales","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":64000,"max_usd":159000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":12},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-20T00:00:00Z","employer_posted_date":"2026-08-20","last_verified_at":"2026-11-09T19:27:49Z","board_verified":true,"closed_at":null,"days_open":81,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":81},"description":"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.\nThe Head, High Net Worth & Wealth Proposition is responsible for defining and driving Prudential Singapore's High Net Worth (HNW) & Affluent and Wealth proposition strategy to deliver sustainable growth, profitability and customer value. The role leads the development of differentiated customer propositions, experiences, partnerships and strategic initiatives that strengthen Prudential's market position, deepen customer engagement and increase share of wallet across HNW and Wealth customer segments. Working closely with Distribution, Product, Marketing and other business stakeholders, the role is accountable for proposition performance, innovation, governance and commercial outcomes.ROLE DUTIES & RESPONSIBILITIES:\n1. Proposition Strategy & Portfolio Ownership\nOwn the end-to-end HNW & Affluent and Wealth proposition strategy, portfolio performance and governance, ensuring alignment with Prudential's business objectives and growth ambitions.\nDefine and evolve target customer segments, value propositions, customer journeys and engagement frameworks based on customer insights, market intelligence and business priorities.\nCollaborate with Group Customer team on the strategy and development of a Prudential Global HNW Proposition.\n2. Customer Experience & Proposition Development\nLead the design, enhancement and delivery of differentiated HNW & Affluent and Wealth propositions, solutions and customer experiences that strengthen customer engagement, loyalty and lifetime value.\nDrive the development of premium service models, advisory frameworks, bespoke offerings and value-added services that meet the evolving needs of HNW & Affluent and Wealth customers.\nIdentify opportunities to improve customer experiences across the end-to-end lifecycle, including acquisition, onboarding, servicing, claims and retention.\n3. Commercial Performance & Portfolio Management\nDrive growth, profitability and long-term value creation across the HNW & Affluent and Wealth portfolios, delivering agreed financial and customer outcomes.\nMonitor portfolio performance, customer behaviour and business trends, providing strategic recommendations to optimize growth, retention, engagement and share of wallet.\nOversee portfolio reviews and performance reporting to ensure portfolio quality, commercial sustainability and alignment with target customer segments.\n4. Market Insights, Innovation & Thought Leadership\nLead the assessment of customer needs, market developments, competitor activity and regulatory trends impacting the HNW and Wealth landscape.\nTranslate insights into proposition strategies, innovation priorities and business growth opportunities.\nChampion thought leadership and proposition innovation by identifying emerging customer needs, evolving advisory models, digital capabilities and ecosystem opportunities.\n5. Strategic Partnerships & Distribution Enablement\nPartner with Distribution, Marketing and other stakeholders to drive proposition adoption, customer acquisition, customer engagement and portfolio growth.\nDevelop and execute proposition-led campaigns, events, communication strategies and enablement initiatives that support Distribution channels and enhance customer value.\nEstablish and manage strategic partnerships that strengthen Prudential's proposition offering and deliver differentiated benefits and experiences for customers.\n6. Cross-Functional Leadership & Governance\nProvide strategic leadership across Distribution, Marketing, Customer, Product, Finance, Operations, Technology, Actuarial and other stakeholder groups to deliver integrated proposition outcomes for HNW & Affluent and Wealth.\nDrive executive stakeholder alignment, investment prioritisation and effective execution of strategic initiatives across the HNW & Affluent and Wealth portfolios.\nEnsure robust governance, risk management and regulatory compliance, while maintaining a strong focus on customer outcomes and conduct standards.\nKEY PERFORMANCE INDICATORS:\nFinancial Performance\nAPE and NBP performance\nPortfolio growth and profitability\nShare of wallet expansion\nCustomer & Portfolio Growth\nGrowth in customer base\nCustomer retention, engagement and loyalty metrics\nPortfolio quality and target segment penetration\nProposition Effectiveness\nDelivery and adoption of strategic proposition initiatives\nCustomer experience and proposition performance outcomes\nGrowth in Wealth portfolio adoption and effectiveness against business targets\nDistribution & Partnership Outcomes\nCross-sell conversion performance\nGrowth in Maturity recapture conversion across Distribution channels\nSeller channel engagement and proposition adoption\nPartnership effectiveness and contribution to business growth\nPrudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.","description_format":"text","description_chars":5822,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Wealth Management & Financial Advisors","Life Insurance & Annuities"],"lifecycle":[{"event":"open","at":"2026-09-07T21:28:32Z"}],"visa":[],"liveness":{"score":25,"band":"fade","label":"Fading","p_open":1,"p_active":0.578,"p_room":0.44,"age_days":81,"expected_fill_days":60,"reasons":["conf:2","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/prudential-plc-head-high-net-worth-wealth-proposition","json_url":"https://alion.io/job/prudential-plc-head-high-net-worth-wealth-proposition.json","meta":{"generated_at":"2026-11-09T20:06:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6909,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1835883},"rest":"https://alion.io/mcp/rest/get_company?id=1835883"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fprudential-plc-head-high-net-worth-wealth-proposition"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fprudential-plc-head-high-net-worth-wealth-proposition"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fprudential-plc-head-high-net-worth-wealth-proposition"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/prudential-plc-head-high-net-worth-wealth-proposition\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fprudential-plc-head-high-net-worth-wealth-proposition"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":517610}},{"tool":"search_jobs","arguments":{"company":"prudentialplc.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":517610},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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