{"id":4168834,"url":"https://alion.io/job/prudential-program-delivery-lead","title":"Program Delivery Lead","company":{"id":1835883,"name":"Prudential","domain":"prudentialplc.com","url":"https://alion.io/company/prudentialplc","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":79,"open_postings":60,"ghost_share":0,"stale_share":0.633,"repost_share":0,"time_to_fill_p50_days":60,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Operations","role_family":"Operations","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kuala Lumpur, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Scrum","optional":false}],"status":"live","first_seen_at":"2026-11-12T14:12:15Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T22:06:25Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.\nRole Overview\nWe are seeking an experienced Delivery Lead to own the end-to-end delivery of strategic technology initiatives across multiple markets within the insurance industry. The role will drive regional programme execution, oversee governance and financial performance, manage delivery teams and vendors, and ensure successful implementation of scalable technology solutions that support business growth and operational excellence.\nThe ideal candidate will bring deep insurance domain experience, strong technology delivery expertise, and the ability to influence senior stakeholders across business and technology. This individual will translate strategy into execution while ensuring delivery quality, cost efficiency, risk management, and adherence to governance standards.\nProgramme & Delivery Leadership\n Lead end-to-end delivery of large-scale business and technology programmes across countries, channels and business units.\nDevelop and manage programme plans, delivery roadmaps, resource plans, milestones and release schedules.\nEnsure delivery within agreed scope, budget, timeline and quality expectations.\nManage complex dependencies across business, technology, vendors, architecture, security and market teams.\nRegional Rollout & Transformation Management\nDrive regional implementations and market rollouts, ensuring alignment between Group and Local Business Units.\nEstablish repeatable delivery frameworks and implementation approaches that enable scalable adoption across markets.\nOversee deployment readiness, change impacts, transition planning and post-launch stabilisation.\nStakeholder Management\nBuild trusted relationships with senior business and technology stakeholders, executive sponsors and market leaders.\nAct as the primary delivery contact for steering committees, governance forums and senior leadership updates.\nFacilitate resolution of delivery challenges, risks and competing priorities with clear decision options.\nCommunicate progress, risks, issues, dependencies and decisions in a concise and transparent manner.\nTechnology Delivery Oversight\nPartner with architects, engineering teams, product owners and vendors to ensure successful solution delivery.\nProvide delivery oversight across digital, data, cloud, integration, AI and enterprise platform initiatives as relevant.\nEnsure adherence to enterprise architecture, security, compliance and operational standards.Support technical decision-making by balancing business outcomes, cost, speed, complexity and risk.\nGovernance, Risk & Compliance\nEstablish and maintain delivery governance, reporting cadence and RAID management processes.\nLead programme governance forums, SteerCo preparation and executive reporting.\nIdentify, assess and mitigate delivery risks and issues proactively.\nEnsure compliance with insurance regulatory, risk, security, audit and operational requirements.\nFinancial & Cost Management\nManage programme budgets, forecasts, purchase orders and financial performance against plan.\nTrack vendor spend, programme costs, resource utilisation and delivery efficiency.\nDrive cost optimisation opportunities while protecting delivery quality and business outcomes.\nSupport business case development, investment governance and benefit tracking.\nAgile Delivery Leadership\nChampion Agile and hybrid delivery methodologies across distributed and cross-functional teams.\nDrive sprint planning, backlog management, release planning, dependency management and continuous improvement.\nFoster a culture of accountability, collaboration, transparency and delivery excellence.\nCoach teams and stakeholders on Agile delivery principles and pragmatic delivery practices.\nRequired Experience & Qualifications\nEssential\n8+ years of experience in technology programme delivery, project management or delivery leadership roles.\nMandatory insurance experience, implementing contact centre solutions, ideally across Life & Health, Digital Insurance or core insurance platforms.\nProven track record delivering large-scale digital transformation and technology programmes.\nExperience leading regional or multi-country rollouts across Asia or comparable international markets.\nStrong understanding of the end-to-end software delivery lifecycle and enterprise technology environments.\nDemonstrated experience managing programme budgets, delivery financials, resource utilisation and vendor spend.\nStrong stakeholder management skills, including engagement with executive and C-level stakeholders.\nExperience managing distributed delivery teams, vendors, system integrators and cross-functional squads.\nDeep understanding of governance, risk management, delivery assurance and escalation practices.\nHands-on experience with Agile, Scrum, SAFe and hybrid delivery methodologies.\nPreferred\nExperience in Customer Platforms, CRM, Salesforce, Digital Distribution, AI, Data or Cloud transformation programmes.\nExperience working within regulated financial services environments.\nPMP, PRINCE2, SAFe, Agile or equivalent certifications.\nExposure to cloud technologies such as Azure or AWS, enterprise integration and modern digital architectures.\nPrudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.","description_format":"text","description_chars":6246,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Asset Management & Funds","Health Insurance & Benefits","Life Insurance & Annuities"],"lifecycle":[{"event":"open","at":"2026-11-12T14:12:15Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":60,"reasons":["conf:2","win:early","comp:brand"],"computed_at":"2026-11-13T00:45:37Z"},"pay":null,"html_url":"https://alion.io/job/prudential-program-delivery-lead","json_url":"https://alion.io/job/prudential-program-delivery-lead.json","meta":{"generated_at":"2026-11-13T00:45:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1707,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1835883},"rest":"https://alion.io/mcp/rest/get_company?id=1835883"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fprudential-program-delivery-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fprudential-program-delivery-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fprudential-program-delivery-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/prudential-program-delivery-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fprudential-program-delivery-lead"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4168834}},{"tool":"search_jobs","arguments":{"company":"prudentialplc.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4168834},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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