{"id":4249923,"url":"https://alion.io/job/prudential-senior-claims-assessor","title":"Senior Claims Assessor","company":{"id":1835883,"name":"Prudential","domain":"prudentialplc.com","url":"https://alion.io/company/prudentialplc","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":52,"ghost_share":0,"stale_share":0.577,"repost_share":0,"time_to_fill_p50_days":61,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Finance","role_family":"Finance","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-12T00:00:00Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-14T20:34:14Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.\nIn this role, you will review, assess and approve shield claims within service turnaround time. As part of this dynamic role, you will report to Team Lead, PruShield Claims and work closely with various stakeholders to ensure that the output is accurate and compliant to internal policy and regulatory requirements.Job Description:\nReview, assess and approve shield claims within service turnaround time. Ensure the output is accurate and compliant to internal policy and regulatory requirements.\nAttend to claims investigations, service recovery and enquiry\nAttend to medical clarification with hospitals and clinics\nInvolve in projects assigned by supervisor\nProvides quality customer service including interacting with customers, answering customer enquiries and effectively handling customer complaints\nWho we are looking for:\nCompetencies & Personal Traits\nFamiliarity with human anatomy, general diseases and disease management\nWorking Experience\n4 years of experience as a Life & Health claims assessor\n Professional Qualifications\nOMA, FLMI (Fellow, Life Management Institute)\nEducation\nDegree holder of biology & life sciences discipline\nPrudential is an equal opportunity employer. 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