{"id":4168835,"url":"https://alion.io/job/prudential-technical-product-owner","title":"Technical Product Owner","company":{"id":1835883,"name":"Prudential","domain":"prudentialplc.com","url":"https://alion.io/company/prudentialplc","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":79,"open_postings":60,"ghost_share":0,"stale_share":0.633,"repost_share":0,"time_to_fill_p50_days":60,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Product","role_family":"Product","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kuala Lumpur, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Figma","optional":false}],"status":"live","first_seen_at":"2026-11-12T14:12:15Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T14:12:15Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.\nRole Overview\nThe Technical Product Owner (TPO) drives end-to-end delivery of digital and technology products within Agile squads. The role bridges business, product strategy, and engineering execution, ensuring that technical solutions align with product vision, scalability, and enterprise architecture.\nWorks closely with Engineering Leads, Architects, and UX teams to translate strategic roadmaps into technology-ready backlogs and deliverables\nKey Responsibilities\n1. Product & Technical Ownership\nOwn and manage the technical product backlog, ensuring clear prioritisation aligned to business and technical goals\nTranslate product requirements into detailed technical user stories, acceptance criteria, and solution designs\nEnsure alignment with architecture, APIs, data flows, and integration patterns\n2. Delivery & Execution\nWork closely with engineering teams to drive sprint planning, backlog grooming, and delivery execution\nRemove blockers and ensure smooth end-to-end delivery across systems and dependencies\nValidate delivered features against functional and technical acceptance criteria\n3. Stakeholder & Squad Alignment\nAct as the primary interface between product, business, and engineering teams\nCollaborate with architects, DevOps, security, and platform teams to ensure compliant and scalable solutions\nManage dependencies across multiple systems, vendors, and markets\n4. Technical Design & Governance\nEnsure solutions align with enterprise architecture, security, and compliance standards\nReview and validate API contracts, integration design, and system interactions\nSupport technical decision-making with trade-offs between speed, cost, and scalability\n5. Data-Driven Product Development\nLeverage data and insights to inform product decisions and\nTrack product and technical KPIs (performance, reliability, adoption)\nDrive continuous improvement through experimentation and feedback loops\nKey Requirements\nProven experience as a Technical Product Owner / Product Owner / Delivery Lead in Agile environments\nUnderstanding of:APIs, microservices, cloud platforms (e.g. Azure / AWS)\nSystem integrations and middleware\nData platforms and analytics\n\nAbility to translate business needs into technical requirements backlog (epics, stories)\nStrong stakeholder management across business and engineering teams to conduct backlog grooming, prioritisation decisions based on business value\nExperience in CRM & contact centre solutions, defining & refining business processes\nExperience with design tool to conduct conceptual designs using figma Maker\nGood understanding of design from usability, user experience principles perspective.\nExperience working in cross-functional squads and large enterprise environments\nExperience in insurance, contact centre & CRM solutions, digital journeys, and tech product management\nExposure to AI / GenAI will be a plus\nExperience in multi-market or partner-integrated ecosystems\nCore Skills\nBacklog management & prioritisation\nAPI & integration understanding\nStakeholder management & communication\nData-driven decision making\nProblem solving with technical depth\nSuccess Profile\nBalances business priorities with technical feasibility\nDrives execution with strong ownership and accountability\nAble to navigate complex ecosystems (partners, platforms, markets)\nCommunicates effectively with both engineering and leadership stakeholders\nPrudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. 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