{"id":4095093,"url":"https://alion.io/job/psi-program-coordinator","title":"Program Coordinator","company":{"id":1874903,"name":"PSI","domain":"psi.org","url":"https://alion.io/company/psi-org","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bahir Dar, Ethiopia"],"countries":["ET"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-11T14:20:56Z","employer_posted_date":null,"last_verified_at":"2026-11-11T14:20:56Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Department: SRH Program\nReports to: Bahir Dar Area Office Lead\nDotted line reports: DISC Project Director and QA Training Lead\nWorks closely with: DISC and SAHQI Program teams\nVacancy type: Internal and External\nBased in: Bahir Dar, Ethiopia (with frequent travel to program supported sites and health facilities)\nRemuneration: As per organization pay scale plus other PSI/Ethiopia staff benefits.\nRequired number: One\nWho are we?\nWe’re Population Services International (PSI), the world’s leading non‐profit social marketing organization. We work to make it easier for people in the developing world to lead healthier lives and plan the families they desire by marketing affordable products and services that range from mosquito nets to contraceptives to HIV testing. We are a $560m enterprise based in Washington, DC, operating in the private and public sectors in more than 65 countries.\nThere are over 9,000 “PSI’ers” around the world. It’s a diverse group of entrepreneurs and professionals with an unusually wide range of backgrounds - from the medical industry to the music business - all with unique skills we bring to the job.\n\nPSI/Ethiopia wants to reimagine healthcare, put the consumer at the center, and whenever possible, bring quality care to the front door. We achieve health impact in Ethiopia by working with both government and private partners and harvesting technology innovation to bring quality care closer to communities, schools, and homes. We empower consumers by including them in the design of healthcare solutions, offering them more healthcare choices, and helping them to have a voice in influencing national priorities. We work with all market actors in the health system to understand their needs, designing and delivering solutions so that market systems can sustainably serve consumers for the long term, helping to support the Government of Ethiopia in achieving Universal Health Coverage.\nPSI Ethiopia is expanding Delivering Innovations in Self-Care (DISC), which supports the Ministry of Health to scale DMPA-SC self-injection, as part of Ethiopia’s full contraceptive method mix. Through SAHQI 2.0, PSI will also support the expansion and institutionalization of Counseling for Choice (C4C), a client-centered counseling approach that helps clients make informed, voluntary contraceptive choices based on their preferences, needs, and reproductive intentions. In Amhara, C4C will be integrated into routine family planning services and selected DISC-supported DMPA-SC/self-injection sites, linking provider training with coaching, mentorship, supportive supervision, and quality improvement so that DMPA-SC is offered within a broader, method-neutral counseling approach. PSI Ethiopia is also planning implementation research in an IDP setting to assess DMPA-SC self-injection in a humanitarian context together with SAHQI 2.0. PSI Ethiopia’s support to the MOH for the coordinated rollout of these programs will build on lessons learned, best practices, existing government systems, and materials already developed\nJoin us!\nWe are looking for a Program Coordinator who will lead programmatic expansion of DMPA-SC, oversee implementation research in IDP settings, and coordinate the expansion of SAHQI 2.0 and C4C across supported facilities and woredas in Amhara. The role will work closely with the Amhara RHB, woreda health offices, PHCUs, and facility teams to strengthen client-centered contraceptive counseling, provider competency, mentorship, supportive supervision, quality improvement, and evidence use, while ensuring strong integration between DISC and SAHQI 2.0 activities.\nSounds like you? Read on!\nMain Duties and Responsibilities:\nKey Responsibilities\nDMPA-SC and C4C Expansion and Capacity Building\nFacilitate and coordinate training sessions for healthcare providers on DMPA-SC service delivery, self-injection counseling, and client-centered FP approaches, including C4C-informed counseling where SAHQI 2.0 and DISC activities complement.\nConduct supportive supervision, mentoring, and quality assurance visits to strengthen provider performance and institutionalize continuous improvement.\nEnsure DMPA-SC and self-injection counseling is delivered within a C4C-informed, method-neutral approach that explores client priorities, presents suitable options across the full method mix, prepares clients for possible side effects, and reinforces the client’s right to switch or discontinue a method.\nCoordinate with the SAHQI 2.0 team to integrate C4C tools, provider coaching, mentorship, supportive supervision, and quality-improvement approaches into selected DISC-supported facilities, and capture learning on counseling quality, informed choice, and client experience.\nWork with facility and woreda teams to identify barriers that prevent clients from receiving their preferred contraceptive method and support practical actions to strengthen method availability, referral pathways, and commodity visibility.\nImplementation Research in IDP Camps\nServe as the site-level focal for implementation research on DMPA-SC self-injection in the IDP camp, ensuring that the study protocol and implementation plan are understood and followed at field level. \nWork closely with PSI’s central MEL/research team and global DISC team to operationalize the implementation research protocol such as QIF/CFIR-guided steps, in the IDP camp and other designated sites. \nAs needed support preparation for ethical and administrative approvals (e.g., IRB documentation, permissions from RHB/woreda and camp authorities), ensuring that research activities respect ethical standards for vulnerable populations, including IDPs and adolescents. \nCoordinate and, where appropriate, directly support field-level data collection, including: \nOrganizing and scheduling in-depth interviews, focus group discussions, key informant interviews, and design/co-creation workshops with providers, women, community leaders, and humanitarian actors. \nSupporting implementation of client exit interviews, provider interviews, and follow-up interviews with DMPA-SC clients (i.e. at reinjection window) as per protocol. \nFacilitating routine data abstraction from facility and camp registers and other service delivery records to capture DMPA-SC (PA and SI) trends. \n\nEnsure high-quality implementation of the adapted DISC model in the IDP camp, including: \nMonitoring fidelity to counseling protocols, SI training processes, and follow-up mechanisms. \nTracking how DMPA-SC SI is integrated across channels (facility, mobile outreach, community-based platforms). \n\nMaintain accurate, organized documentation of all research activities at site level, including participant logs, consent forms, activity reports, and data collection trackers. \nWork with MEL and program teams to conduct regular data quality checks, troubleshoot challenges, and provide timely feedback from the field to inform iterative adaptation. \nContribute to preliminary analysis and interpretation of findings by providing contextual understanding of the IDP camp and Amhara region and participate in local learning/reflection meetings. \nSupport evidence dissemination in Amhara, including organizing stakeholder reflection workshops, learning review meetings, and regional presentations on feasibility, acceptability, and lessons learned from the IDP implementation research. \nSAHQI Expansion and Technical Support\nAct as the regional focal point for expansion of C4C under SAHQI 2.0 in Amhara, coordinating implementation across designated woredas and supported facilities in close collaboration with the Amhara RHB, woreda health offices, PHCUs, and facility teams.\nProvide technical support for launching, implementing, monitoring, and adapting SAHQI 2.0/C4C activities in designated woredas, ensuring that C4C is integrated into routine family planning and related SRH service-delivery platforms.\nFacilitate and coordinate C4C training of trainers, cascade training, orientation, and targeted refresher support for healthcare providers, HEWs, PHCU supervisors, woreda teams, and other relevant government counterparts using approved tools and materials.\nProvide coaching and mentorship to strengthen provider and supervisor competency in client-centered, respectful, method-neutral contraceptive counseling, including eliciting client priorities, discussing suitable methods and side effects, and supporting voluntary informed choice, switching, and discontinuation.\nWork with government counterparts to embed C4C into routine MOH catchment-based mentorship, supportive supervision, quality-improvement, and performance-review processes, rather than creating parallel systems.\nSupport facility readiness so that improved counseling can translate into contraceptive choice, including visibility of method availability, appropriate referral pathways, and coordination to address service or commodity gaps.\nMonitor implementation quality and fidelity to C4C approaches, review routine service data and available client-experience findings with facility and woreda teams, and support data-to-action for course correction.\nSupport planned client-experience measurement, including periodic client exit interviews where applicable, and ensure findings are shared with PHCUs and woreda health offices to inform counseling and quality improvement.\nCoordinate and oversee SAHQI 2.0/C4C activities across designated woredas and kebeles, ensuring integration with routine FP/SRH services and complementary DISC activities.\nDocument implementation adaptations, provider and supervisor feedback, lessons learned, and system requirements from Amhara, and contribute to regional and national learning on sustainable, government-led C4C scale-up.\nService Delivery and Quality of Care\nConduct monthly supportive supervision visits at health post level, ensuring performance-driven improvements.\nDevelop and monitor performance targets using Data-to-Action (D2A) outcomes.\nProvide site-level coaching and mentorship for providers and HEWs to strengthen HC–HP linkages and commodity management.\nEnsure adherence to SRH/MNCH/FP quality assurance standards, identify technical capacity gaps, and implement training plans.\nSupport client satisfaction surveys and generate insights on client experience to guide quality improvement.\nFacility-Level Reporting, Data Quality, and Monitoring\nCollect, verify, and validate service delivery and training data from facilities and IDP service points.\nSupport adaptation of registers and reporting tools to capture DMPA-SC indicators.\nConduct routine Data Quality Assessments (DQAs), monitor service uptake and provider performance, and ensure timely reporting of adverse events.\nCommodity and Stock Monitoring\nMonitor DMPA-SC stock levels at facilities and IDP service points, coordinating with supply chain actors to prevent stockouts or expiries.\nSupport accurate stock reporting, facilitate redistribution, and provide feedback on supply chain challenges unique to IDP contexts.\nCoordination, Partnership, and Representation\nRepresent PSI, DISC, and SAHQI 2.0 in relevant regional and humanitarian coordination platforms, including SRH technical working groups, cluster meetings, and other forums.\nStrengthen collaborative relationships with government and humanitarian actors to align DMPA-SC/self-injection and C4C programming with broader FP/SRH and health-system priorities.\nSupport advocacy and evidence dissemination meetings at regional level.\nDocumentation and Learning\nDocument lessons learned, success stories, and challenges related to implementation research, SAHQI 2.0/C4C, and DMPA-SC service delivery.\nContribute to donor reports, case studies, and internal learning products.\nShare experiences from IDP and rural contexts to inform national scale-up.\nProject integration\nSupport other PSI Ethiopia SRH programs, including Smart Start and Urban Smart Start, and C-RMNCH+ malaria project through integrated implementation.\nRequirements\nQualification and Experience: \nAt l...","description_format":"text","description_chars":14943,"description_truncated":true,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Ethiopia","iso":"ET","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Public Health & Prevention"],"lifecycle":[{"event":"open","at":"2026-11-11T20:57:45Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":38,"reasons":["seen:0","win:early"],"computed_at":"2026-11-12T00:00:29Z"},"pay":null,"html_url":"https://alion.io/job/psi-program-coordinator","json_url":"https://alion.io/job/psi-program-coordinator.json","meta":{"generated_at":"2026-11-12T00:00:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1874903},"rest":"https://alion.io/mcp/rest/get_company?id=1874903"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpsi-program-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpsi-program-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpsi-program-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/psi-program-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpsi-program-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4095093}},{"tool":"search_jobs","arguments":{"company":"psi.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4095093},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}