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Originated in Switzerland, PSI is a privately owned, full-service CRO with a global reach, supporting clinical trials across multiple countries and continents. Our reputation for being highly selective about the projects we undertake highlights our commitment to delivering high-quality, timely services across a broad spectrum of therapeutic indications.\nAt PSI, we foster an environment where a diverse range of colleagues feel welcomed and valued. Our inclusive culture is a cornerstone of our success, enabling us to attract and retain top talent globally.\nWe are not just about conducting clinical trials; we are about building a community where every team member has the opportunity to thrive and contribute to groundbreaking advancements in the pharmaceutical industry.\n We looking for a knowledgeable, proactive, and self-motivated Systems Engineer to join our global yet closely-knit Systems Development team. Our in-house projects include but are not limited to web and desktop apps, ERP system, BPM system, document management system, AI initiatives and more.\nIn this role, you will provide technical support for enterprise applications, troubleshoot application issues, and participate in testing and implementation activities to ensure smooth business operations.\nFull-time employment based in Taiwan\nYou will:\nProvide support of off-the shelf software packages (Tier 2 and Tier 3)\nPerform installation of Tier 3 and certain Tier 4 information systems and conduct user training\nPerform installation and support of specialized systems (e.g. special warehouse systems)\nMonitor company’s software updates and new software releases and recommend migration to these versions if necessary\nFollow release of new software which can potentially interest the company, and recommend their purchase\nUpdate validation status of CFR 21 Part 11 applicable to information systems\nStudy project-specific IT equipment provided by company’s clients, conduct required user training and provide further equipment support\nConduct regular technical audits in the company’s departments, to check compliance with PSI standards regarding usage of specialized equipment and Tier 3-4\n University or College degree, Computer Science/IT specialty \nSolid technical background\nExperience supporting business applications, software platforms, or enterprise systems\nPrior experience in systems analysis is a plus\nExperience with Jira Service desk and Confluence or similar products is a plus\nExperience in systems development and systems validation is a plus\nExperience with creating SQL queries\nBackground in testing (preparing test cases and execution of test scripts) is a plus\nExcellent communication and collaboration skills\nStrong analytical skills\nAbility and desire to work in a service-oriented and customer-focused environment\n Stable, privately-owned company, organically growing since 1995\nIntensive induction program, technical and industry-related trainings for an optimal start and continuous development\nDiverse projects that include but are not limited to web and desktop apps, ERP system, BPM system, document management system, AI initiatives and more\nFriendly and supportive atmosphere in a committed team\nInternational environment, with colleagues around the world\nOpportunities to quickly see the results of your work","description_format":"text","description_chars":3432,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Taiwan","iso":"TW","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Clinical Trial Services 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