user support technician

PSICORP Group • 1 month ago

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Salary

$36k per year

Location

In office (Brooks)

Employment

Full-Time

First seen by Alion on Sep 2, 2026.

Overview

Company

Impact

Profile match

PSICORP Group

A group of dedicated IT solution providers ready to help you with everyday issues. Friendly, cost sensitive, and willing to go the extra mile.

Responsibilities Tasks

Give access to computer networks
Report on the performance of computer systems and networks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Provide customer service

1 year to less than 2 years

Secondary (high) school graduation certificate

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