{"id":173016,"url":"https://alion.io/job/psu-undergraduate-information-technology-support","title":"Undergraduate Information Technology Support","company":{"id":37673,"name":"Pennsylvania State University","domain":"psu.edu","url":"https://alion.io/company/psu-edu","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"C","score":68,"open_postings":1002,"ghost_share":0.533,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":41,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":"part_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["University Park, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":51000,"max_usd":130000,"period":"year","method":"role_country_seniority_unknown","sample_n":2276},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Linux","optional":true},{"name":"Windows","optional":true}],"status":"live","first_seen_at":"2026-01-15T00:00:00Z","employer_posted_date":"2026-01-15","last_verified_at":"2026-11-10T04:17:30Z","board_verified":true,"closed_at":null,"days_open":299,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":299},"description":"APPLICATION INSTRUCTIONS:\nCURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.\n\nCURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, pleaselogin to Workday to complete thestudent application process. Please do not apply here, apply internally through Workday.\n\nIf you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.\n\nApproval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.\nJOB DESCRIPTION AND POSITION REQUIREMENTS\nThe Information Technology Services Office of the Applied Research Laboratory (ARL) at Penn Stateis seeking undergraduate students to work across a variety of information technology disciplines including, but not limited to, computing support, networking, systems administration, helpdesk support, and cybersecurity.\nARL is an authorized DoD SkillBridge partner and welcomes all transitioning military members to apply.\nResponsibilities include:\nAssisting with installation, configuration, testing, maintenance, and support of computing and network hardware and software\n\nEnd-user support\n\nAssisting in the development of process and equipment documentation; assisting with equipment inventory and auditing\n\nAnswering phones and emails\n\nAssisting with cybersecurity initiatives\n\nTechnical writing\n\nAssisting with programming and software development tasks\n\nOther duties as assigned\n\nStudents studying Information Science and Technology, Computer Science, or Computer Engineering are encouraged to apply.\nRequired skills and experience include:\nExcellent communication, customer service, and organizational skills\n\nTechnical writing\n\nPreferred skills and experience include:\nLinux (highly desired)\n\nComputing Help Desk\n\nConfiguration, installation, programming, and support of network equipment\n\nMicrosoft Windows systems in a domain environment\n\nThe successful candidate will work up to 20 hours per week during the fall and spring semesters and 40 hours per week over the summer. Hours will vary.\nThis is a paid part-time position, located at ARL's Main Lab Building on the University Park Campus. Relocation and housing are not provided.\nARL’s purpose is to research and develop innovative solutions to challenging scientific, engineering, and technology problems in support of the Navy, the Department of Defense (DoD), and the Intel Community (IC).\nFOR FURTHER INFORMATION on ARL, please visit our web site at www.arl.psu.edu\nBACKGROUND CHECKS/CLEARANCES\nEmployment with the University will require successful completion of background check(s) in accordance with University policies.All positions at ARL require candidates to possess the ability to obtain a government security clearance; you will be notified during the interview process if this position is subject to a government background investigation. You must be a U.S. citizen to apply. Employment with the ARL will require successful completion of a pre-employment drug screen.CAMPUS SECURITY CRIME STATISTICS\nPursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.\nEEO IS THE LAW\nPenn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.\nFederal Contractors Labor Law Poster\nPA State Labor Law Poster\nPenn State Policies\nCopyright Information\nHotlines","description_format":"text","description_chars":4287,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["DoD SkillBridge","Hybrid work","Veteran hiring program"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Higher Education"],"lifecycle":[{"event":"open","at":"2026-08-30T03:21:02Z"}],"visa":[],"liveness":{"score":2,"band":"cold","label":"Long shot","p_open":1,"p_active":0.08,"p_room":0.28,"age_days":299,"expected_fill_days":41,"reasons":["conf:2","stale_co","velocity","ghost","win:tail","crowd:brand"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/psu-undergraduate-information-technology-support","json_url":"https://alion.io/job/psu-undergraduate-information-technology-support.json","meta":{"generated_at":"2026-11-10T10:37:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24720,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":37673},"rest":"https://alion.io/mcp/rest/get_company?id=37673"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpsu-undergraduate-information-technology-support"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpsu-undergraduate-information-technology-support"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpsu-undergraduate-information-technology-support"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/psu-undergraduate-information-technology-support\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpsu-undergraduate-information-technology-support"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":173016}},{"tool":"search_jobs","arguments":{"company":"psu.edu","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":173016},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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