{"id":1770241,"url":"https://alion.io/job/pt-partners-front-office-assistant-3","title":"Front Office Assistant","company":{"id":3854531,"name":"PT Partners","domain":"ptpartners.com","url":"https://alion.io/company/pt-partners","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Overland Park, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":33000,"max_usd":71000,"period":"year","method":"role_country_seniority_unknown","sample_n":11684},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-07-20T14:42:38Z","employer_posted_date":"2026-10-03","last_verified_at":"2026-10-31T04:26:39Z","board_verified":true,"closed_at":null,"days_open":102,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":102},"description":"Description\nAt Performance Rehab, we are passionate about helping people move better, feel better, and live healthier lives. Our team members are the heart of everything we do, and we are committed to providing exceptional patient care in a welcoming, collaborative environment. As a Front Office Assistant, you'll play an important role in creating a positive experience for every patient who walks through our doors while supporting a team dedicated to helping our communities thrive.\nPosition Summary\nThe Front Office Assistant serves as the first point of contact for patients, visitors, referral sources, and insurance representatives. This position is responsible for creating a welcoming and professional experience while supporting the daily operations of the clinic through patient scheduling, registration, insurance verification, clinical documentation, and front office administration. The Front Office Assistant plays a key role in ensuring patients receive exceptional service from their first interaction through the completion of their care.\nSchedule\nThis is a full-time position. Work schedules are based on clinic hours and patient needs and may vary by location.\nBenefits\nPerformance Rehab offers a comprehensive benefits package designed to support the health, well-being, and financial future of our employees, including:\n401(k) with company match up to 4%\nMedical, Dental, and Vision insurance\n100% employer-paid telehealth benefits for enrolled employees and their eligible family members\nHealth Savings Account (HSA) with employer contribution\nEmployer-paid Life Insurance\nShort-Term and Long-Term Disability insurance\nPaid Time Off (PTO) and paid holidays\nEssential Functions\nWelcome patients and visitors while creating a friendly, professional, and positive first impression.\nAnswer incoming telephone calls and direct inquiries to the appropriate team member.\nSchedule patient appointments and assist with appointment changes, cancellations, and confirmations.\nComplete patient registration and intake, ensuring demographic, insurance, and referral information is accurate and up to date.\nAssemble, maintain, and organize patient clinical records in a timely and accurate manner.\nReview documentation for completeness to support accurate and timely billing.\nVerify insurance eligibility and benefits and communicate with insurance companies regarding coverage and authorization requirements.\nProcess and transmit Plans of Care, progress notes, and other clinical documentation to physicians and referral sources.\nCollect patient copayments, outstanding balances, and other payments at the time of service.\nProcess incoming and outgoing mail, faxes, and other clinic correspondence.\nMaintain patient confidentiality and comply with HIPAA, company policies, and established procedures.\nCollaborate with patients, clinicians, referral sources, insurance representatives, and fellow team members to ensure a seamless patient experience.\nMaintain an organized, clean, and professional front office environment.\nPerform other duties as assigned.\nWho You Are\nYou are someone who:\nEnjoys helping others and creating a welcoming environment.\nThrives in a fast-paced setting and effectively manages multiple priorities.\nDemonstrates strong attention to detail and accuracy.\nCommunicates professionally with patients, providers, and teammates.\nTakes initiative and works well both independently and as part of a collaborative team.\nMaintains confidentiality and acts with professionalism and integrity.\nEqual Opportunity Employer\nPerformance Rehab is an Equal Opportunity Employer. We are committed to creating an inclusive workplace where everyone is treated with dignity and respect. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable federal, state, or local law.\nRequirements\nQualifications\nRequired\nHigh school diploma or equivalent.\nExcellent customer service and interpersonal skills.\nStrong communication, organizational, and multitasking abilities.\nBasic computer proficiency, including Microsoft Office or similar software.\nAbility to maintain confidentiality and exercise professionalism in all patient interactions.\nPreferred\nPrevious experience in a medical office, outpatient healthcare setting, or customer service role.\nExperience with insurance verification, scheduling, electronic medical records (EMR), or medical terminology.\nPhysical Requirements\nAbility to sit and stand for extended periods throughout the workday.\nFrequent use of a computer, telephone, and other standard office equipment.\nAbility to occasionally lift and carry up to 20 pounds.\nAbility to perform repetitive hand and wrist movements, including typing and data entry.\nSalary Description\nStarting at $18.00 hourly","description_format":"text","description_chars":4839,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["Life insurance","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Physiotherapy & Rehabilitation"],"lifecycle":[{"event":"open","at":"2026-10-03T15:18:20Z"}],"visa":[],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.284,"p_room":0.28,"age_days":102,"expected_fill_days":24,"reasons":["conf:1","wave","win:tail","crowd:"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/pt-partners-front-office-assistant-3","json_url":"https://alion.io/job/pt-partners-front-office-assistant-3.json","meta":{"generated_at":"2026-10-31T06:58:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10297,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3854531},"rest":"https://alion.io/mcp/rest/get_company?id=3854531"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpt-partners-front-office-assistant-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpt-partners-front-office-assistant-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpt-partners-front-office-assistant-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pt-partners-front-office-assistant-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpt-partners-front-office-assistant-3"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1770241}},{"tool":"search_jobs","arguments":{"company":"ptpartners.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1770241},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}