{"id":3085135,"url":"https://alion.io/job/ptc-business-solutions-manager-2","title":"Business Solutions Manager","company":{"id":7480,"name":"PTC","domain":"ptc.com","url":"https://alion.io/company/ptc","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":88,"open_postings":30,"ghost_share":0,"stale_share":0.467,"repost_share":0.033,"time_to_fill_p50_days":47,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Seoul, South Korea"],"countries":["KR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-22T13:26:50Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-31T03:52:45Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.\nOur people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow - all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.\nOverview:\nThe Business Solutions Manager (BSM) drives qualification, discovery, solution scoping, estimation, and proposal development for Professional Services. This is inclusive of, but not limited to, Advisory Services, Adoption Services, and Service Lifecycle Management (SLM) engagements. Leveraging value-based selling techniques and industry best practices, the BSM helps customers accelerate business outcomes through successful deployment and adoption of PTC solutions.\nThis role is responsible for identifying, positioning, and selling both attached and non-attach services opportunities across industries that rely on asset-intensive service operations, including manufacturing, industrial equipment, energy, utilities, oil & gas, medical technology, life sciences, telecommunications, automotive, and other field service-centric organizations.\nThe BSM develops customer-specific Statements of Work (SOWs) and service strategies that align to business objectives, drive measurable outcomes, and maximize customer value realization. Success in this role requires close collaboration with Sales, Solution Consulting, Customer Success, Professional Services Leadership, and Partner teams to expand services revenue while ensuring successful customer outcomes throughout the solution lifecycle.\nKey Responsibilities:\nServices Sales & Revenue Growth\nDrive growth of Professional Services bookings by identifying, qualifying, and closing implementation, advisory, adoption, optimization, and transformational services opportunities. \nProactively develop and execute strategies to grow non-attach services revenue, including assessments, advisory engagements, adoption programs, optimization services, health checks, roadmap development, and business transformation initiatives. \nPartner with account teams to develop services-led engagement strategies that increase customer value and expand services penetration across existing accounts. \nMaintain a robust services pipeline and accurately forecast opportunities through all stages of the sales cycle. \nOutcome Based Focus\nEngage customers in executive-level business discussions to understand strategic objectives, operational challenges, and desired business outcomes. \nConsult on business transformation initiatives related to field service management, asset service management, workforce optimization, service revenue growth, digital transformation, and service lifecycle excellence. \nIdentify and articulate critical success factors required for customers to successfully acquire, implement, adopt, and realize value from PTC solutions. \nScope Verification\nLead discovery, requirements definition, solution scoping, effort estimation, and services proposal development. \nRecommend implementation approaches, service offerings, and adoption strategies that maximize customer value while balancing delivery risk and business objectives. \nDevelop clear, comprehensive Statements of Work that align customer expectations with project scope, timeline, deliverables, and success criteria. \nExecutive Engagement & Deal Leadership\nLead complex services sales cycles from operational stakeholders through executive leadership, including Director, VP, CIO, COO, and CEO levels. \nServe as the trusted advisor for customers evaluating business transformation initiatives enabled by field service and service lifecycle management solutions. \nCollaborate effectively across Sales, Customer Success, Product Management, Professional Services, Finance, Legal, and Partner organizations to drive deal closure and customer success. \nQualifications:\nProven experience selling Professional Services, Advisory Services, Consulting Services, or Customer Success offerings in an enterprise software environment. \nDemonstrated success in driving non-attach services revenue and developing services-led sales strategies. \nStrong experience leading discovery, project scoping, effort estimation, proposal development, and Statement of Work creation. \nKnowledge of field service management, service lifecycle management, asset-centric operations, or enterprise service transformation initiatives. \nExperience supporting customers in Manufacturing Industry\nProven ability to build and maintain strong relationships across internal stakeholders, partners, and executive customer sponsors. \nExperience presenting and selling to C-level executives and business decision-makers. \nStrong consultative selling, business acumen, and value-selling skills. \nPrevious quota-carrying sales experience preferred. \nBachelor’s degree in business or related field \nLife at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you.\nIf you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?\nWe respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here.\"","description_format":"text","description_chars":5804,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["CAD, PLM & BIM Software","AR & VR Software","Industrial IoT (IIoT)","Field Service Management Software"],"lifecycle":[{"event":"open","at":"2026-10-22T13:26:50Z"}],"visa":[],"liveness":{"score":88,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.885,"p_room":1,"age_days":8,"expected_fill_days":47,"reasons":["conf:2","velocity","win:early","comp:brand"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/ptc-business-solutions-manager-2","json_url":"https://alion.io/job/ptc-business-solutions-manager-2.json","meta":{"generated_at":"2026-10-31T09:06:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13730,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7480},"rest":"https://alion.io/mcp/rest/get_company?id=7480"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fptc-business-solutions-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fptc-business-solutions-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fptc-business-solutions-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ptc-business-solutions-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fptc-business-solutions-manager-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3085135}},{"tool":"search_jobs","arguments":{"company":"ptc.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3085135},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}