{"id":125652,"url":"https://alion.io/job/ptc-cloud-technical-architect-manager","title":"Lead Cloud Technical Architect - Windchill","company":{"id":7480,"name":"PTC","domain":"ptc.com","url":"https://alion.io/company/ptc","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":92,"open_postings":30,"ghost_share":0,"stale_share":0.333,"repost_share":0,"time_to_fill_p50_days":48,"computed_at":"2026-10-16T05:45:00Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Munich, Germany","Sindelfingen, Germany","Barcelona, Spain","Magdeburg, Germany","Milan, Italy","Germany"],"countries":["DE","ES","IT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"GCP","optional":false},{"name":"Bash","optional":true},{"name":"Datadog","optional":true},{"name":"MS SQL","optional":true},{"name":"PowerShell","optional":true},{"name":"Python","optional":true},{"name":"Splunk","optional":true},{"name":"Sumo Logic","optional":true},{"name":"Windows","optional":true}],"status":"live","first_seen_at":"2026-08-26T00:00:00Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-16T02:52:05Z","board_verified":true,"closed_at":null,"days_open":51,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":51},"description":"Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.\nOur people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow - all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.\nPTC is seeking a highly experienced SO&S PLM Lead Technical Architect to lead a team of technical architects responsible for ensuring the performance, scalability, governance, and operational excellence of PTC's cloud-hosted PLM solutions. This role combines deep technical expertise in Windchill and cloud technologies with strong people leadership capabilities.\nYou will lead a team that partners with customers, Service Management, Technical Support, R&D, Cloud Operations, and Application teams to optimize customer environments, drive adoption of best practices, improve system health, and deliver technical advisory services across the PTC Cloud portfolio.\nAs a manager, you will be accountable for team performance, employee development, operational delivery, resource planning, and continuous improvement initiatives while supporting strategic customer engagements.\nKey Responsibilities:\nPeople Leadership & Team Management\nLead, coach, and develop a 3-member team of PLM Technical Architects across EMEA.\nConduct performance management, career development planning, and succession planning activities.\nDrive employee engagement and foster a collaborative, high-performance culture.\nManage resource allocation, workload balancing, and project prioritization.\nRecruit, onboard, and mentor new team members.\nEstablish operational goals and performance metrics for the team.\nTechnical Architecture & Advisory\nProvide technical leadership for Windchill and related PLM cloud environments.\nGuide teams in conducting Technical System Assessments (TSAs), health checks, performance reviews, and architectural evaluations.\nReview customer architectures, integrations, customizations, and deployment strategies.\nSupport critical customer escalations and complex technical challenges.\nDrive recommendations for system optimization, scalability, and operational improvements.\nCloud Operations & Continuous Improvement\nPromote standardization and best practices across customer environments.\nPartner with Cloud Operations, Monitoring, Infrastructure, and Application teams to improve service reliability.\nDrive automation initiatives and tooling enhancements.\nIdentify recurring operational issues and lead root-cause analysis efforts.\nContribute to service delivery methodologies, documentation, and operational frameworks.\nStakeholder Management\nAct as a trusted advisor to internal and external stakeholders.\nCollaborate closely with Service Managers, Customer Success Managers, Technical Support, Product Management, and R&D.\nParticipate in customer governance meetings and executive reviews.\nCommunicate technical risks, recommendations, and strategic roadmaps effectively to both technical and non-technical audiences.\nRequired Qualifications:\nBachelor's degree in Computer Science, Information Technology, Engineering, or related discipline.\n8+ years of experience implementing, supporting, or architecting enterprise PLM solutions.\n3+ years of people management experience leading technical teams.\nStrong experience with PTC Windchill or comparable enterprise PLM platforms.\nExperience working in cloud-hosted environments (AWS, Azure, or Google Cloud).\nExcellent troubleshooting, performance tuning, and systems analysis capabilities.\nDemonstrated ability to lead cross-functional initiatives in a global environment.\nStrong communication, presentation, and stakeholder management skills.\nFluent English required; German language skills are advantageous.\nPreferred Qualifications:\nExpertise in Windchill architecture, upgrades, migrations, and integrations.\nExperience with Linux and Windows administration.\nKnowledge of databases such as Oracle and Microsoft SQL Server.\nExperience with automation and scripting (Python, Bash, PowerShell).\nFamiliarity with observability and monitoring platforms such as Datadog, Splunk, or Sumo Logic.\nExperience working within SaaS delivery organizations.\nPrevious experience supporting globally distributed teams.\nLife at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you.\nIf you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?\nWe respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here.\"","description_format":"text","description_chars":5177,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":3,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false},{"language":"German","level":"All levels","optional":true}]},"benefits":[],"hiring_locations":[{"name":"Germany","iso":"DE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["CAD, PLM & BIM Software","AR & VR Software","Industrial IoT (IIoT)","Field Service Management Software"],"lifecycle":[{"event":"open","at":"2026-08-26T00:00:00Z"}],"visa":[],"liveness":{"score":40,"band":"fade","label":"Fading","p_open":1,"p_active":0.736,"p_room":0.55,"age_days":51,"expected_fill_days":48,"reasons":["conf:2","velocity","win:tail"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/ptc-cloud-technical-architect-manager","json_url":"https://alion.io/job/ptc-cloud-technical-architect-manager.json","meta":{"generated_at":"2026-10-16T12:19:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11452,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7480},"rest":"https://alion.io/mcp/rest/get_company?id=7480"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fptc-cloud-technical-architect-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fptc-cloud-technical-architect-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fptc-cloud-technical-architect-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ptc-cloud-technical-architect-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fptc-cloud-technical-architect-manager"}]}