{"id":3756881,"url":"https://alion.io/job/ptc-senior-principal-program-manager-people-operations","title":"Senior Principal Program Manager, People Operations","company":{"id":7480,"name":"PTC","domain":"ptc.com","url":"https://alion.io/company/ptc","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":94,"open_postings":72,"ghost_share":0.014,"stale_share":0.194,"repost_share":0.028,"time_to_fill_p50_days":45,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Management","role_family":"Management","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Boston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":148000,"max":222000,"currency":"USD","period":"year","gross":null,"usd_annual":222000},"salary_estimate":null,"experience_years_min":12,"visa_sponsorship":true,"relocation_package":false,"has_equity":true,"technologies":[{"name":"GDPR","optional":false}],"status":"live","first_seen_at":"2026-11-04T17:16:47Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-10T01:48:32Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.\nOur people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow - all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.\nThe opportunity\nAs Sr Principal, People Operations Program Manager, you will be the program owner and subject matter expert for PTC’s contingent workforce, including contractors, consultants, freelancers, agency temps and statement-of-work (SOW) resources. You will define how contingent talent is requested, engaged, onboarded, managed and offboarded around the world, balancing business agility with legal compliance, cost control and a consistent worker experience. This is a senior individual-contributor role with significant influence across People, Procurement, Finance, Legal, IT and Security, and it also takes on additional People Operations programs as assigned.\nWhat you will do\nContingent workforce program ownership\nOwn the end-to-end contingent worker program strategy, operating model, policies and standards, and a roadmap that scales with the business. \nDefine clear engagement pathways (staff augmentation, agency temps, independent contractors, SOW and managed services) with guidance for hiring managers on which to use and when. \nManage the program lifecycle: requisition and approval, sourcing, onboarding, access and equipment, extensions, conversions and offboarding. \nSet and enforce tenure limits, assignment-end controls and conversion rules, working with Talent Acquisition and People Business Partners. \nVendor, MSP and supplier management\nManage a future managed service provider (MSP) and vendor management system (VMS), as well as staffing agencies and SOW suppliers, including rate cards, SLAs, scorecards and business reviews. \nPartner with Procurement on supplier selection, contract renewals and negotiations, preferred-supplier programs and cost-savings initiatives. \nDrive supplier performance through regular governance forums and corrective action plans. \nCompliance, risk and governance\nPartner with Legal and Compliance to manage worker-classification, co-employment and permanent-establishment risk, and employment, tax and data-privacy requirements in the US (federal and state, including Massachusetts) and in each country where we engage workers (including GDPR). \nEstablish controls, audit trails and periodic reviews, and lead internal and external audits of the program, including SOX where applicable. \nMaintain compliment supplier background-checks, right-to-work, security-clearance, confidentiality and IP-assignment requirements for contingent workers. \nSystems, data and financial visibility\nOwn contingent worker data in Workday and the a future VMS, including worker records, integrations, reconciliation and data quality, and define requirements with People Technology and IT. \nPartner with Finance to forecast, budget and reconcile contingent labor spend, accruals and invoices, and to report on cost-to-serve and rate trends. \nBuild dashboards and analytics on headcount, spend, tenure, supplier performance and compliance for People, Finance and business leaders. \nProgram and change management\nLead cross-functional initiatives such as new-country launches, MSP or VMS transitions, process automation and policy rollouts, using sound program-management discipline (scope, plan, risks, communication). \nStreamline and automate the worker experience to remove manual steps and friction while reducing times. \nCreate clear guides, training and communications for managers, suppliers and contingent workers. \nCollaborate across the People Team including People Operations Analysts to set standards for program management within People Operations. \nAdditional responsibilities\nTake on other People Operations programs, projects and initiatives as assigned, including M&A integration, process improvements and cross-functional priorities. \nWhat you bring\nRequired\n12+ years of progressive experience in People operations, talent acquisition operations or workforce or program management, or managing a contingent workforce or extended workforce program for a multinational.\nHands-on experience managing worker data in Workday.\nProven track record leading complex, cross-functional programs end to end, with measurable improvements in compliance, cost or service quality.\nWorking knowledge of US worker classification (IRS and Department of Labor tests), co-employment and employment-law risks, and of data privacy and audit requirements across multiple countries.\nStrong vendor management and commercial skills: contracts, SLAs, rate cards, scorecards and negotiation with Procurement.\nStrong analytical and financial skills: spend forecasting, reconciliation, dashboards and KPI reporting.\nExcellent communication and influencing skills, with the ability to work with senior stakeholders coupled with proven experiences working with key stakeholders including People Business Partners, Finance Partners, Legal Counsel & Procurement.\nTypically a bachelor’s degree in HR, Business, Operations or a related field/experiences.\nAbility to report into the office 3 days a week minimum\nAble to travel occasionally if needed\nPreferred\nCertification in program or project management (PMP or equivalent) and in process improvement (Lean Six Sigma Green Belt or higher).\nCertification in contingent workforce management, such as CWS (Certified Contingent Workforce Strategist) or CCWP.\nExperience in a software or technology company, or in a global shared services environment with colleauges in multiple regions.\nExperience launching or transitioning an MSP or VMS, or consolidating suppliers.\nSkills and strengths\nProgram leadership: plans, sequences and delivers multi-stream programs through to measurable results.\nContingent workforce expertise: understands engagement models, regulations and market practice and turns them into simple guidance for the business.\nRisk and compliance judgment: identifies exposure early and balances business speed with sound controls.\nData-driven decision making: uses metrics and root-cause analysis to improve outcomes, because what gets measured gets improved.\nContinuous improvement and automation: simplifies processes and removes manual effort while protecting data accuracy.\nStakeholder influence: builds trust and alignment cross People, Procurement, Finance, Legal, IT and the business.\nOwnership and adaptability: takes initiative, handles ambiguity, and picks up additional programs as priorities change.\n Integrity and discretion: handles sensitive worker, supplier and financial information with care.\nPTC carefully considers a wide variety of factors when determining compensation. The anticipated annual salary range for this position is between $148,000 - $222,000. The salary range reflects a good-faith estimate of compensation at the time of posting. Actual compensation may vary based on a candidate's skills, qualifications, experience, and location. Additionally, candidates may be eligible for a performance-based bonus. Employees also have the opportunity to become a PTC shareholder through our employee share purchase program (ESPP), which allows for the purchase of discounted PTC stock. Certain roles may also be eligible for participation in our equity programs. Employees may be eligible for medical, dental and vision insurance, paid time off and sick leave, tuition reimbursement, 401(k) contributions and employer match, flexible spending accounts, life insurance, disability coverage and, if you are an office-assigned employee, a generous commuter subsidy. All total rewards and benefits programs are subject to applicable plan eligibility and other terms and conditions.\nThis position is not eligible for employment-based immigration sponsorship. Applicants must be authorized to work in the United States without requiring current or future sponsorship from PTC.At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.For more information about PTC’s comprehensive benefits and our AI usage, please visit our Careers Page (https://www.ptc.com/en/careers/united-states-careers). Applications will be accepted on an on-going basis until the opportunity is filled.PTC endeavors to make ptc.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact PTC's Talent Acquisition team at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you.\nIf you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?\nWe respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here.\"","description_format":"text","description_chars":10512,"description_truncated":false,"requirements":{"experience_years_min":12,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Life insurance","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["CAD, PLM & BIM Software","AR & VR Software","Industrial IoT (IIoT)","Field Service Management Software"],"lifecycle":[{"event":"open","at":"2026-11-04T17:16:47Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 40 · green card filings: 27","filings_12m":40,"filings_prev_12m":63,"green_card_filings_12m":27,"median_offered_wage_usd":134515,"route":null,"cap_exempt":false,"checked_at":"2026-11-09T07:32:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":5,"expected_fill_days":45,"reasons":["conf:5","velocity","win:early","comp:brand"],"computed_at":"2026-11-10T06:52:35Z"},"pay":{"stated_usd_annual":222000,"is_top_pay":true},"html_url":"https://alion.io/job/ptc-senior-principal-program-manager-people-operations","json_url":"https://alion.io/job/ptc-senior-principal-program-manager-people-operations.json","meta":{"generated_at":"2026-11-10T08:21:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19394,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7480},"rest":"https://alion.io/mcp/rest/get_company?id=7480"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fptc-senior-principal-program-manager-people-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fptc-senior-principal-program-manager-people-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fptc-senior-principal-program-manager-people-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ptc-senior-principal-program-manager-people-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fptc-senior-principal-program-manager-people-operations"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3756881}},{"tool":"search_jobs","arguments":{"company":"ptc.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3756881},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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